Ricoh MP 6503 Series User Manual Download Page 192

Page: 192 / 252

Message

Causes

Solutions

"The Designation Sheet n
setting(s) of sub-machine is
different from main
machine."
("n" in the message
represents a changeable
number.)

Designation Sheet settings
on the two machines do not
match.

Make the same settings on both
machines.

"The Slip Sheet setting(s) of
the sub-machine is different
from the main machine."

Slip Sheet settings on the
two machines do not match.

Make the same settings on both
machines.

10. Troubleshooting

190

Summary of Contents for MP 6503 Series

Page 1: ...Safety Information in Read This FIrst before using the machine Information for This Machine Troubleshooting Adding Paper and Toner Web Image Monitor Document Server Scan Print Fax Copy Getting Started...

Page 2: ......

Page 3: ...ut Paper 19 Sending and Receiving Faxes via the Internet 21 Sending and Receiving Faxes by Using the Machine without Fax Unit Installed 22 Using the Facsimile and the Scanner in a Network Environment...

Page 4: ...ol Panel 67 Logging Out Using the Control Panel 68 Placing Originals 69 Placing Originals on the Exposure Glass 69 Placing Originals in the Auto Document Feeder 69 3 Copy Basic Procedure 71 Basic Proc...

Page 5: ...Transmission While the Original Is Being Scanned 100 Canceling a Transmission After the Original Is Scanned 101 Storing a Document 103 Sending Stored Documents 104 Printing the Journal Manually 106 Pr...

Page 6: ...ng an E mail Destination 132 Entering an E mail Address Manually 133 Basic Procedure for Storing Scan Files 135 Checking a Stored File Selected from the List 136 Specifying the File Type 137 Procedure...

Page 7: ...91 When Network Setting Problems Occur 192 When the Remote Fax Function Cannot Be Used 198 Messages Displayed When You Use the Printer Function 201 Messages Displayed on the Control Panel When You Use...

Page 8: ...ions 239 User Information on Electrical and Electronic Equipment mainly Europe 242 Note for the Battery and or Accumulator Symbol For EU countries only mainly Europe 243 Environmental Advice for Users...

Page 9: ...user errors This symbol is located at the end of sections It indicates where you can find further relevant information Indicates the names of keys on the machine s display or control panels mainly Eu...

Page 10: ...contains the following your machine is a region A model CODE XXXX 67 29 220 240 V mainly North America If the label contains the following your machine is a region B model CODE XXXX 57 120 127 V Type...

Page 11: ...jor Features In this manual major features of the machine are referred to as follows Auto Document Feeder ADF in this manual ADF refers to the ARDF and the one pass duplex scanning ADF Large Capacity...

Page 12: ...10...

Page 13: ...ument Server Printing multi page documents and received faxes on a single sheet Combine Copier Fax See Combined Copying Copy Document Server See Combine Two Originals Fax Printing received faxes on bo...

Page 14: ...Sending the URL of the folder in which scan files are stored See Sending the URL by E mail Scan Storing scan files in a shared folder See Basic Procedure When Using Scan to Folder Scan Storing scan fi...

Page 15: ...Registering Entered Destinations to the Address Book Fax See Registering a destination in the address book manually Scan Using Web Image Monitor to register destinations from a computer See Registerin...

Page 16: ...ctions of the Initial Screen Convenient Functions Registering frequently used printing settings to the printer driver See Using One Click Presets Print Changing the initial settings of the printer dri...

Page 17: ...n The programs or Web pages can be recalled easily by pressing the shortcut icons You can display only the icons of functions and shortcuts that you use You can change the order of the function and sh...

Page 18: ...age by 90 degrees to match it with the copy paper See Reducing or Enlarging Originals Copy Document Server Copier functions such as Duplex Combine Booklet and Magazine allow you to save on paper by co...

Page 19: ...d punch holes in your prints For details about stapling see Staple Print For details about punching see Punch Print You can print files stored on a removable memory device and specify print conditions...

Page 20: ...For details about the Document Server in printer mode see Saving and Printing Using the Document Server Print For details about the Document Server in fax mode see Storing a Document Fax For details...

Page 21: ...a paper jam the other machine can still continue to finish the job See Connect Copying Copy Document Server Sending and Receiving Faxes without Paper Reception You can store and save received fax docu...

Page 22: ...is machine which then forwards the fax via its telephone connection LAN Fax CJQ605 To send a fax print from the Windows application you are working with select LAN Fax as the printer and then specify...

Page 23: ...Internet Fax or from computers Internet Fax Reception and Mail to Print See Receiving E Mail by Internet Fax Mail to Print Fax Internet Fax compatible machines and computers that have e mail addresse...

Page 24: ...To use the remote fax function install the fax connection unit on the main machine and sub machine The procedure for sending faxes is as same as that of for the machine with the fax unit When a job ha...

Page 25: ...view of Folder Transmission Function Fax See Basic Procedure When Using Scan to Folder Scan You can use Web Services on Devices WSD to send scan files to a client computer See Basic Operating Procedur...

Page 26: ...can Preventing Information Leakage Security Functions CJQ608 You can protect documents from unauthorized access and stop them from being copied without permission You can control the use of the machin...

Page 27: ...e machine s scanner functions Both delivered files and user information can be controlled A A CUL004 xxx xxx xxx 600 dpi xxx xxx xxx 600 dpi You must set up and configure a Windows server to use the d...

Page 28: ...the system settings manage jobs print the job history and configure the authentication settings See Using Web Image Monitor Connecting the Machine System Settings See Web Image Monitor Help Preventin...

Page 29: ...is copied on a machine without witch the Copy Data Security Unitfunction is disabled the hidden text becomes conspicuous in the copy showing that the copy is unauthorized Using the copier function or...

Page 30: ...1 What You Can Do with This Machine 28...

Page 31: ...ADF over originals placed on the exposure glass If you load a stack of originals in the ADF the ADF will automatically feed the originals one by one 2 Exposure glass Place originals face down here For...

Page 32: ...the Names and Functions of the Machine s Control Panel 7 Front cover Open to access the inside of the machine 8 Paper trays trays 1 3 Load paper here Tray 1 is a tandem tray where paper on the left s...

Page 33: ...se to copy or print on OHP transparencies adhesive labels and paper that cannot be loaded in the paper trays For details see page XX Loading Paper into the Bypass Tray 5 Extender Pull this extender ou...

Page 34: ...cover or slip sheets into copied or printed paper 3 Multi Folding unit The Multi Folding unit can apply the following folds Half Fold Letter Fold out Letter Fold in Double Parallel Fold Gate Fold and...

Page 35: ...he following paper trays Finisher upper tray Finisher shift tray 11 Output jogger Finisher SR4080 Sorts stacks staples and punches multiple sheets of paper The saddle stitch function can staple multip...

Page 36: ...es slowly In Low Power mode the main power indicator is lit 3 Status indicator Indicates the status of the system Stays lit when an error occurs or the toner runs out 4 Data In indicator facsimile and...

Page 37: ...uage used on the display English is set as default 1 Press Home at the bottom of the screen in the center 2 Flick the screen to the left and then press Change Language 3 Select the language you want t...

Page 38: ...sists of five screens from Home screen 1 to Home screen 5 Home screen 3 is the default screen that appears first after you press Home To switch between screens flick your finger to the right or left o...

Page 39: ...n 10 Return Press this key to return to the previous screen while Screen Features are enabled or applications are used Depending on the application you are using this key may be disabled 11 Check Stat...

Page 40: ...ible Operations on the Standard Application Screen Pinch in Place your thumb and forefinger on the screen and then pinch the fingers together to zoom out the screen Double tapping can also be effectiv...

Page 41: ...nu screen of the application you are using DNE101 Drag Slide your finger while pressing the screen You can move an icon to where you want to place it on the screen DNE111 Adding Icons to the Home Scre...

Page 42: ...ag the icon to where you want to place it on the screen If you want to add a shortcut to Copier Classic or the other classic applications proceed to Step 6 6 Select the Classic Applications that you w...

Page 43: ...lassic or Scanner Classic hold down the Classic Applications icon The image of where the shortcut is to be placed on the Home screen is displayed 8 Drag the icon to where you want to place it on the s...

Page 44: ...n Classic Application Screen You can select advanced functions and detailed settings according to the functions and settings you use frequently For details about how to use this screen see Copier Clas...

Page 45: ...register them to the Home screen see page 39 Adding Icons to the Home Screen Copy Screen You can switch the two screens described in this section by flicking the screen up or down DQA114 9 8 1 2 3 4 5...

Page 46: ...review prints change according to the settings you make 5 Press to specify the size of the original 6 Press to select the staple position 7 Press to specify settings for sort and stack 8 Press to spec...

Page 47: ...DQA115 11 12 10 No Icon Description 10 You can select an original type that is suitable for your originals 11 Press to use Batch mode 12 You can find other settings How to Use Each Application 45...

Page 48: ...estination you can register it to the Address Book or remove it from the destinations By flicking up and down you can confirm the selected destinations 3 You can perform the following operations relat...

Page 49: ...Book Edit destinations Remove destinations from the destination list 5 You can perform the following operations related to Job Status Confirm Transmission Standby Files Check Transmission Results Chec...

Page 50: ...the transmission history Specify a registration number from the Address Book Search for a destination in the Address Book or on the LDAP server Press to display the Remaining Memory Information Setti...

Page 51: ...ess to specify the density to scan the original You can also specify the density by touching the icon and dragging it right or left 5 Press to select the scanning size of the original 6 Press to selec...

Page 52: ...6 17 12 13 14 No Icon Description 12 Page Separation and Length Reduction 13 You can specify settings to automatically send files directly or via F code confidential communication at a specified time...

Page 53: ...on by e mail DLV052 18 19 No Icon Description 18 Once memory transmission is complete you can have the result printed 19 Specifying Internet Fax E Mail Destinations as BCC Addresses Scanner Screen DLV...

Page 54: ...nations In the screen to confirm destinations you can do the following Switch the To Cc and Bcc fields of the e mail destinations Register destinations to the Address Book Edit destinations Remove des...

Page 55: ...the password or protection code on the screen displayed after tapping the folder destination 12 The sections of the Address Book 13 Press to add a destination Destinations can be added as follows Inpu...

Page 56: ...f your original and the color mode 2 Press to select a file type 3 Press to select the resolution to scan the original 4 Press to select the sides of the original to scan such as one side or both side...

Page 57: ...al You can also specify the density by touching the icon and dragging it right or left 8 Press to select the orientation of the original 9 Press to specify the sender 10 Press to enter the subject of...

Page 58: ...en the document is scanned 14 Press to specify settings for stamps 15 Press to sign and encrypt the e mail 16 Press to scan a large number of originals in several batches and send them together as a s...

Page 59: ...ided originals You can select this only if Batch or SADF is also selected 20 Press to switch the scan setting for additional originals to 1 Sided Original after scanning one side of the last page of a...

Page 60: ...rograms Scanner Classic 25 programs The following settings can be registered to programs Standard Applications Copy Reduce Enlarge Quantity Density Paper Tray 2 Sided Combine Sort Stack Staple Origina...

Page 61: ...nsmission immediate transmission Communi Result Rep TX Mode except for Subject SMTP Scanner Classic Scan Settings density Original Feed Type Send File Type Name except for Security Settings and Start...

Page 62: ...the Document Server edit the settings on the initial document print screen 2 Press Recall Program Change Program on the bottom left of the screen 3 Press Program 4 Press the program number you want to...

Page 63: ...ogram Setting for Destinations in Scanner Features For details about the setting see General Settings Scan Folder destinations that have protection codes cannot be registered to a program of the scann...

Page 64: ...architectural drawings Your company name needs to be pre registered in the machine Thumbnail copy In Dup Combine Series select Duplex and then specify Combine 1 Side under Combine You can copy up to e...

Page 65: ...cify the finished size of scanned data in Reduce Enlarge under Edit You can skip this procedure to unify the size when reprinting scanned data Digital signature scan In Send File Type Name specify PDF...

Page 66: ...n XXXX replace XXXX by a folder name Specify a folder in Target Folder to Store in Store File You can use folders to organize stored files by user name or intended use Depending on the options install...

Page 67: ...y may be lost if you turn this switch off Use this switch only when necessary Turning on the Main Power 1 Make sure the power cord is firmly plugged into the wall outlet 2 Open the main power switch c...

Page 68: ...push the main power switch The main power indicator goes out The main power turns off automatically when the machine shuts down If the screen on the control panel does not disappear contact your servi...

Page 69: ...hine be sure to log out of it to prevent unauthorized usage Ask the user administrator for the Login User Name Login Password and User Code For details about user authentication see Configuring User A...

Page 70: ...6 Press Login Logging Out Using the Control Panel This section explains the procedure for logging out the machine when Basic Authentication Windows Authentication or LDAP Authentication is set To pre...

Page 71: ...he original might not be detected correctly 2 Place the original face down on the exposure glass The original should be aligned to the rear left corner Start with the first page to be scanned 1 1 DPZ0...

Page 72: ...ide 1 Adjust the original guide to the original size 2 Place the aligned originals squarely face up in the ADF Do not stack originals beyond the limit mark The first page should be on the top DPZ012 1...

Page 73: ...69 Placing Originals in the Auto Document Feeder To copy onto paper other than plain paper specify the paper type in User Tools according to the weight of the paper you are using For details see Tray...

Page 74: ...ss Start When placing the original on the exposure glass press after all originals are scanned Some functions such as Batch mode may require that you press when placing originals in the ADF Follow the...

Page 75: ...image by 90 degrees and fits it on the copy paper Rotate Copy For example to reduce A3 11 17 originals to fit onto A4 81 2 11 paper select a paper tray containing A4 81 2 11 paper and then press Auto...

Page 76: ...how to use the application s screen see page 43 Copy Screen When Using the Copier Classic Application For details about how to use the Classic Copier function see page 74 Procedure for Auto Reduce Enl...

Page 77: ...age 2 Sided 2 Sided Copies one 2 sided page on one 2 sided page The resulting copy image will differ according to the orientation in which you place your originals or Original orientation and complete...

Page 78: ...application s screen see page 43 Copy Screen When Using the Copier Classic Application For details about how to use the Classic Copier function see page 76 Procedure for Duplex Copying Classic Procedu...

Page 79: ...4 Press Original Orientation 5 Select the original orientation and then press OK twice 6 Place the originals 7 Press Start Specifying the Original and Copy Orientation Select the orientation of the or...

Page 80: ...78 Procedure for specifying the original and copy orientation classic Procedure for specifying the original and copy orientation classic 1 Press Dup Combine Series 2 Make sure that Duplex is selected...

Page 81: ...age by 90 degrees to make copies properly Orientation of the original and image position of Combine The image position of Combine differs according to original orientation and the number of originals...

Page 82: ...ne 1 Sided 2 Originals Combine 1 Side Copies two 1 sided originals to one side of a sheet 1 Sided 4 Originals Combine 1 Side Copies four 1 sided originals to one side of a sheet 1 Sided 8 Originals Co...

Page 83: ...w to use the application s screen see page 43 Copy Screen When Using the Copier Classic Application For details about how to use the Classic Copier function see page 81 Procedure for one sided combine...

Page 84: ...ides of one sheet CKN074 There are six types of Two Sided Combine 1 Sided 4 Originals Combine 2 Sides Copies four 1 sided originals to one sheet with two pages per side 1 Sided 8 Originals Combine 2 S...

Page 85: ...with eight pages per side When Using the Copy Application About how to use the application s screen see page 43 Copy Screen When Using the Copier Classic Application For details about how to use the...

Page 86: ...om for Original if the original is two sided 7 Select Top to Top or Top to Bottom for Copy and then press OK 8 Select the number of originals to combine 9 Press Original Orientation 10 Select the orig...

Page 87: ...on For details about how to use the Classic Copier function see page 85 Procedure for Copying onto Custom Size Paper Classic Procedure for Copying onto Custom Size Paper Classic 1 Load the paper face...

Page 88: ...Settings Connecting the Machine System Settings You cannot use the bypass tray with Rotate Sort Sort Shift Sort Copies are assembled as sets in sequential order To use Shift Sort a finisher is require...

Page 89: ...Using the Copier Classic Application For details about how to use the Classic Copy function see page 87 Procedure for Sort Classic Procedure for Sort Classic 1 Press Finishing 2 Press Finisher 3 Sele...

Page 90: ...hanging the number of sets You can change the number of copy sets during copying This function can be used only when the Sort function is selected 1 While Copying is displayed press Stop 2 Enter the n...

Page 91: ...creen For details about the Document Server see page 141 Storing Data 1 Press Store File 2 Enter a file name user name or password if necessary 3 Specify a folder in which to store the document if nec...

Page 92: ...3 Copy 90...

Page 93: ...ugged for about one hour all the documents stored in memory are deleted As soon as the main power switch is turned on the Power Failure Report is printed to help you check the list of deleted files Se...

Page 94: ...Configure the transmission settings such as TX Mode as necessary 8 Specify a destination You can enter the destination s number or address directly or select from the Address Book by pressing the dest...

Page 95: ...ghted 2 Place the first page of the original face down on the exposure glass 3 Specify a destination 4 Make the scan settings you require 5 Press Start 6 Place the next original on the exposure glass...

Page 96: ...name entry display appears 6 Enter the name and then press OK 7 Press Next 8 Press the key for the classification you want to use under Select Title The keys you can select are as follows Frequent Ad...

Page 97: ...be delivered Be sure to check the settings in the fax function before deleting any destinations 1 Press Home at the bottom of the screen in the center 2 Flick the screen to the left and then press the...

Page 98: ...7 Press Delete All and then press OK under Fax Destination 8 Press OK 9 Press User Tools on the top right of the screen 10 Press Home at the bottom of the screen in the center 4 Fax 96...

Page 99: ...When Using the Fax Application About how to use the application s screen see page 46 Fax Screen When Using the Fax Classic Application For details about how to use the classic fax function see page 9...

Page 100: ...Procedure for Sending Originals Using the Exposure Glass classic 1 Press Immed TX 2 Place the first page face down on the exposure glass 3 Specify a destination 4 Make the scan settings you require 5...

Page 101: ...7 Press Transmitting while Checking Connection to Destination Immediate Transmission 99...

Page 102: ...edure for canceling a transmission before the original is scanned classic Procedure for canceling a transmission before the original is scanned classic 1 Press Reset on the top right of the screen Can...

Page 103: ...procedure to cancel a transmission after the original is scanned You can cancel transmission of a file while the file is being sent stored in memory or if it fails to transmit All the scanned data is...

Page 104: ...it To cancel transmission of a file stored in the memory press the File List tab 4 Press Stop Transmission 5 Press OK To cancel another file repeat Steps 3 through 5 6 Press Exit After pressing Check...

Page 105: ...d names such as FAX0001 or FAX0002 Password You can set this function so as not to send to unspecified people A four to eight digit number can be specified as a password You can also change the file i...

Page 106: ...ss OK Re enter the password for confirmation and then press OK 5 Press OK 6 If you have selected Send Store specify the receiver 7 Press Start Sending Stored Documents The machine sends documents stor...

Page 107: ...mbnails key to switch the screen to thumbnail display 3 If you select a document with a password enter the password using the number keys and then press OK 4 When you want to add your originals to sto...

Page 108: ...r Print per User Prints the results of communications by individual senders When Using the Fax Application About how to use the application s screen see page 46 Fax Screen When Using the Fax Classic A...

Page 109: ...r File No in Step 3 enter a 4 digit file number using the number keys 5 If you selected Print per User in Step 3 select a user from the list and then press OK 6 Press Start 7 Press Exit twice Printing...

Page 110: ...4 Fax 108...

Page 111: ...as an Administrators group member 1 Click Quick Install on the installer screen 2 The software license agreement appears in the License Agreement dialog box After reading the agreement click I accept...

Page 112: ...quired to change the printer settings Log on as an Administrators group member You cannot change the machine default settings for individual users Settings made in the printer properties dialog box ar...

Page 113: ...Used Settings tab 5 In the Job Type list select Normal Print 6 In the Document Size list select the size of the original to be printed 7 In the Orientation area select Portrait or Landscape as the ori...

Page 114: ...menu button of the application you are using and then click Print 2 Select the printer you want to use 3 Click Preferences 4 Click the Frequently Used Settings tab You can also click the Detailed Sett...

Page 115: ...cify the method for combining pages in the Page Order list To draw a border line around each page select the Draw Frame Border check box in 2 Sided Layout Booklet in the Detailed Settings tab 6 Change...

Page 116: ...Orientation From Left to Right Top to Bottom From Right to Left Top to Bottom Landscape 4 Pages per Sheet Right then Down Down then Right Left then Down Down then Left 5 Print 114...

Page 117: ...pages in a document exceeds 3 000 The total number of stored pages in the machine and the sent data has reached 10 000 It may be fewer depending on the print data The hard disk is full You can send da...

Page 118: ...from the application s Print dialog box You can print the documents stored in the Document Server using the control panel For details see page 143 Printing Stored Documents Managing Documents Stored i...

Page 119: ...icon 3 Select the user as required 4 If necessary enter the password for the documents The list of both the documents that have not password specified and that matches the entered password is displaye...

Page 120: ...he Print Scan Memory Storage Device icon 3 Press Media Print 4 Insert a memory storage device in the media slot 5 Press USB or SD Card depending on the type of the storage device 6 Select the document...

Page 121: ...e is saved under the name that conforms to the following naming rules For single page format Transmission date and time YYYYMMDDHHMMSSMMM 4 digit serial page number _nnnn extension tif jpg pdf For exa...

Page 122: ...5 Print 120...

Page 123: ...d register the address of the destination computer to the address book When Using the Scanner Application About how to use the application s screen see page 51 Scanner Screen When Using the Scanner Cl...

Page 124: ...ultiple destinations 8 Press Start Creating a Shared Folder on a Computer Running Windows Confirming a Computer s Information The following procedures explain how to create a shared folder on a comput...

Page 125: ...that you give access rights only to specific users Use the following procedure to remove Everyone and specify user access rights 1 Create a folder just as you would create a normal folder in a locati...

Page 126: ...nd Now 6 From the list of results select the groups and users you want to grant access to and then click OK 7 In the Select Users or Groups window click OK 8 In the Groups or user names list select a...

Page 127: ...ify Other Auth Info on the right side of Folder Authentication When Do not Specify is selected the SMB User Name and SMB Password that you have specified in Default User Name Password Send of File Tra...

Page 128: ...t correctly 20 Press Exit If the connection test fails check the settings and then try again 21 Press OK 22 Press User Tools on the top right of the screen 23 Press Home at the bottom of the screen in...

Page 129: ...hine appear Network display only lists client computers you are authorized to access 2 Select the group that contains the destination computer 3 Select the computer name of the destination computer Sh...

Page 130: ...ser Tools on the top right of the screen 10 Press Home at the bottom of the screen in the center Entering the Path to the Destination Manually When Using the Scanner Application About how to use the a...

Page 131: ...tination setting enter the user name for logging in to the computer Press Manual Entry to the right of the user name field to display the soft keyboard 7 Press OK 8 Depending on the destination settin...

Page 132: ...mail Classic Basic Procedure for Sending Scan Files by E mail Classic 1 Press Home at the bottom of the screen in the center 2 Flick the screen to the left and then press the Scanner Classic icon 3 Ma...

Page 133: ...e mail recipient has opened the e mail 10 Press Start Registering an E mail Destination 1 Press Home at the bottom of the screen in the center 2 Flick the screen to the left and then press the Address...

Page 134: ...ay and e mail address display on the fax function screen and in the address display on the scanner function screen If Internet Fax Destination Only is specified registered e mail addresses only appear...

Page 135: ...ss Email 6 Press Change under Email Address 7 Press Delete All and then press OK 8 Press OK 9 Press User Tools on the top right of the screen 10 Press Home at the bottom of the screen in the center En...

Page 136: ...Procedure for entering an e mail address manually classic 1 Press Manual Entry 2 Enter the e mail address 3 Press OK 6 Scan 134...

Page 137: ...ure that no previous settings remain If a previous setting remains press Reset 4 Place originals 5 Press Store File 6 Press Store to HDD 7 If necessary specify the stored file s information such as Us...

Page 138: ...red File Selected from the List This section explains how to preview a file selected from the list of stored files 1 Press Select Stored File 2 Specify the folder in which the file you want to check i...

Page 139: ...e and the number of files sent is the same as the number of pages scanned Multi page TIFF PDF If you select a multi page file type when scan multiple originals scanned pages are combined and sent as a...

Page 140: ...Procedure for specifying the file type classic 1 Press Send File Type Name 2 Select a file type If the File Type is set to PDF configure PDF File Setting as required 3 Press OK 6 Scan 138...

Page 141: ...een When Using the Scanner Classic Application For details about how to use the Classic Scanner function see page 139 Procedure for Specifying Scan Settings Classic Procedure for Specifying Scan Setti...

Page 142: ...3 Press OK 6 Scan 140...

Page 143: ...ame such as COPY0001 and COPY0002 is automatically attached to the scanned document You can change the file name User Name You can register a user name to identify the user or user group that stored t...

Page 144: ...Press Password 11 Enter a password with the number keys and then press OK You can use four to eight digits for the password 12 For double check enter the password again and then press OK 13 Place the...

Page 145: ...gin Adj Stamp 2 Sided Copy Top to Top 2 Sided Copy Top to Bottom Booklet Magazine For details about each function see the each section 1 Select a folder 2 Select a document to be printed 3 When printi...

Page 146: ...7 Document Server 144...

Page 147: ...ser 2 Enter http machine s IP address or host name in your web browser s URL bar Top Page of Web Image Monitor appears If the machine s host name has been registered on the DNS or WINS server you can...

Page 148: ...on Click the web browser s Refresh button to refresh the entire browser screen Help Use Help to view or download Help file contents 4 Basic Information area Display the basic information of the machin...

Page 149: ...paper before loading For details about the paper sizes and types that can be used see page 160 Recommended Paper Sizes and Types You might at times hear a rustling noise from paper moving through the...

Page 150: ...ce representative 1 Carefully pull out tray 1 until it stops CJW105 2 Square the paper and load it print side down Do not stack paper over the limit mark Whole tray pulled out DQA156 Left half of the...

Page 151: ...14 or 81 2 11 contact your service representative mainly North America A3 11 17 tray unit can hold 11 17 paper only If you want to print on A3 A4 B4 JIS 81 2 14 or 81 2 11 contact your service represe...

Page 152: ...e fences are squeezed too tightly against the paper the edges may crease the paper may misfeed or if it weighs between 52 59 g m2 14 15 lb Bond it may wrinkle 1 Carefully pull out the paper tray until...

Page 153: ...the tab stock CJW102 Loading Paper into the Bypass Tray Use the bypass tray to use OHP transparencies adhesive labels translucent paper and paper that cannot be loaded in the paper trays The maximum n...

Page 154: ...ht not be detected properly when placed on the bypass tray If this happens remove the paper and place it on the bypass tray again When the Notification Sound is set to No Sound it does not sound if yo...

Page 155: ...erly even after they are fanned stack the sheets so that the side with the cutting blur is facing up and then load them Printing from the Bypass Tray Using the Printer Function If you select Machine S...

Page 156: ...en press the User Tools icon on 3 Press Tray Paper Settings 4 Press Printer Bypass Paper Size 5 Press Custom Size If a custom size is already specified press Change Size 6 Press Vertical 7 Enter the v...

Page 157: ...Printer Bypass Paper Size and then specify the paper size 5 Press OK 6 Press Next 7 Press Paper Type Bypass Tray 8 Select the proper items according to the paper type you want to specify Press OHP Tra...

Page 158: ...If you want to print on A4 or B5 JIS from the LCT contact your service representative The extension unit is required to load A4 B4 JIS 81 2 14 or 81 2 11 1 Open the top cover of the LCT DPZ015 2 Load...

Page 159: ...Specify Yes for Letterhead Setting in Input Output under the Copier Document Server Features menu and then place the original and paper as shown below Printer mode Specify Auto Detect or On Always for...

Page 160: ...e down Original orientation Original orientation Exposure glass ADF Readable orientation Unreadable orientation Copy Scanner Paper orientation Copier mode Copy side Tray 1 Trays 2 3 LCT Bypass tray On...

Page 161: ...nter driver s settings If a print job is changed partway through printing from one sided to two sided printing one sided output after the first copy may be printed facing a different direction To ensu...

Page 162: ...t and back of the sheets and place them correctly or a misfeed might occur Tray 1 Paper type and weight Paper size Paper capacity 52 256 g m2 14 lb Bond 140 lb Index Plain Paper Thick Paper 3 A4 81 2...

Page 163: ...2 14 lb Bond 140 lb Index Plain Paper Thick Paper 3 Paper sizes that can be detected automatically A3 3 A4 A5 3 B4 JIS 3 B5 JIS 3 11 17 81 2 14 81 2 13 3 81 2 11 3 81 4 13 8 13 71 4 101 2 51 2 81 2 8K...

Page 164: ...to load custom size paper contact your service representative 2 The tab sheet holder is required 3 If you want to use 81 2 132 5 size paper in place of A3 A5 B4 JIS B5 JIS 81 2 13 81 2 11 or 16K conta...

Page 165: ...1 30 sheets Thick Paper 2 20 sheets 52 300 g m2 14 lb Bond 110 lb Cover Plain Paper Thick Paper 4 Custom size 2 When no finisher is installed Vertical 100 0 305 0 mm Horizontal 139 7 600 0 mm 3 4 Whe...

Page 166: ...stom Size Paper from the Bypass Tray Copy Document Server For printer mode see page 154 Specifying a custom size paper using the control panel 3 In printer or facsimile mode the maximum horizontal len...

Page 167: ...81 2 14 81 2 11 51 2 81 2 100 148 mm Plain Paper Middle Thick 100 sheets Thick Paper 1 30 sheets Thick Paper 2 20 sheets 52 300 g m2 14 lb Bond 110 lb Cover Plain Paper Thick Paper 4 1 A4 A5 5 A6 B4...

Page 168: ...inisher SR4130 is installed Vertical 3 94 12 00 inches Horizontal 5 50 19 19 inches 3 4 When Finisher SR4080 is installed Vertical 3 94 12 00 inches Horizontal 5 50 18 03 inches 3 4 Plain Paper Middle...

Page 169: ...mm 49 60 inches If you want to print on paper with a vertical length of 600 1 260 mm 23 62 49 60 inches contact your service representative If you want to load paper with a vertical length of 600 mm 2...

Page 170: ...s that can be detected automatically A3 A4 A5 B4 JIS B5 JIS 81 2 13 8K 16K A3 A4 11 17 81 2 14 81 2 11 71 4 101 2 51 2 81 2 10 14 81 2 132 5 200 sheets 64 216 g m2 17 lb Bond 80 lb Cover Plain Paper T...

Page 171: ...per sizes and types the copy print speed may be slower than usual When loading thick paper of 104 300 g m2 28 lb Bond 110 lb Cover see page 170 Thick paper When copying or printing onto letterhead pap...

Page 172: ...ted sheets one by one Thick paper This section gives you various details about and recommendations concerning thick paper When loading thick paper of 104 256 g m2 28 lb Bond 140 lb Index in the paper...

Page 173: ...indicates the upper limit DPZ042 When copying or printing onto thick paper on Type1 2 the copy print speed is slower than usual Select Thick Paper 1 Thick Paper 2 Thick Paper 3 or Thick Paper 4 as the...

Page 174: ...o that the toner is not scattered The following explains the warning messages on the plastic bag used in this product s packaging Keep the polythene materials bags etc supplied with this machine away...

Page 175: ...tings will be lost Store toner where it will not be exposed to direct sunlight temperatures above 35 C 95 F or high humidity Store toner horizontally Do not shake the toner cartridge with its mouth do...

Page 176: ...ransmission operation The error message disappears Any reports are not printed Disposing of Used Toner This section describes what to do with used toner Toner cannot be re used Pack used toner contain...

Page 177: ...rs when paper runs out For details about loading paper see Loading Paper Paper Specifications and Adding Paper Add Toner icon Appears when toner runs out For details about adding toner see Adding Tone...

Page 178: ...Status Icon Status Service Call icon Appears when the machine is malfunctioning or requires maintenance Open Cover icon Appears when one or more covers of the machine are open 10 Troubleshooting 176...

Page 179: ...essage displayed on the function screen and take the appropriate action For details about how to resolve the problems described in error messages see When Messages Appear Troubleshooting 3 Messages Di...

Page 180: ...ge and take the appropriate action For details about error messages and their solutions see When Messages Appear Troubleshooting You can use other functions normally The machine is unable to connect t...

Page 181: ...dy for use 5 long beeps Soft alert An auto reset was performed through the simple screen of the Copier Document Server function or the Scanner function 5 long beeps repeated four times Soft alert An o...

Page 182: ...ou press Energy Saver check that Sleep mode can be enabled For details about enabling Sleep mode see Saving Energy Getting Started The display is turned off The machine is in Sleep mode Touch the disp...

Page 183: ...y Load the paper correctly For details about loading paper see Loading Paper Paper Specifications and Adding Paper Misfeeds occur frequently Using curled paper often causes misfeeds soiled paper edges...

Page 184: ...about removing jammed paper see Removing Jammed Paper Troubleshooting Misfeeds occur frequently There is a foreign object on the output tray Remove the misfed paper For details about removing jammed...

Page 185: ...fter the main power is turned off The machine cannot perform the shutdown procedure Repeat the shutdown procedure If the machine does not turn off contact your service representative An error has occu...

Page 186: ...rger sizes of paper When applying gate fold letter fold in or letter fold out to paper larger than A4 we recommend you enable image reduction and use paper no larger than A4 The multi folding unit out...

Page 187: ...about recommended paper see page 160 Recommended Paper Sizes and Types When Multiple Functions Cannot Be Executed Simultaneously If you cannot carry out your job it may be that the machine is being us...

Page 188: ...to display the preview screen without a thumbnail If the selected document contains several pages press Switch on the Display Page area to change the page and then a preview of the next page will app...

Page 189: ...cifications for Booklet Finisher SR4130 or Specifications for Finisher SR4080 Maintenance and Specifications File being stored exceeded max number of pages per file Copying will be stopped The scanned...

Page 190: ...file administrator An attempt was made to edit or use a locked folder For details about locked folders see Managing Folders Security Guide If you set Memory Full Auto Scan Restart in Input Output of...

Page 191: ...ailure or communication error Continue copying using the main machine Fold is available only when Sort mode is selected in Connect Copy Sort has not been selected with fold Select the Sort function No...

Page 192: ...presents a changeable number Designation Sheet settings on the two machines do not match Make the same settings on both machines The Slip Sheet setting s of the sub machine is different from the main...

Page 193: ...o resume receiving the Internet Fax if the timeout period has not expired Wait until the mail server s timeout period has expired and then resume receiving the Internet Fax For details about receiving...

Page 194: ...usual even if the message appears on the screen You can turn this function on or off with Parameter Settings For details about how to do this see Parameter Settings Fax When Network Setting Problems O...

Page 195: ...k whether there are any network problems 13 24 The password registered for the SIP server is not the same as the password registered for this machine For details about network problems contact your ad...

Page 196: ...sfer to was not found or the destination for Internet Fax around not through the SMTP server could not be found Check that the following settings in System Settings are listed correctly DNS server Ser...

Page 197: ...D and password for the computer with the folder for forwarding are correctly specified Check that the folder for forwarding is correctly specified Confirm that the computer with the folder for forward...

Page 198: ...og in to the POP3 IMAP4 server Check that the correct User Name and Password are listed in Fax Email Account of System Settings For details about Fax Email Account see File Transfer Connecting the Mac...

Page 199: ...hine System Settings Check that the LAN cable is correctly connected to the machine For details about network problems contact your administrator Check whether there are any network problems 15 12 Can...

Page 200: ...ils about how to do this see Parameter Settings Fax If Check whether there are any network problems appears the machine is not correctly connected to the network or the settings of the machine are not...

Page 201: ...tem Settings For details about these settings contact your administrator Check that the LAN cable is correctly connected to the machine For details about network problems contact your administrator Co...

Page 202: ...strator Transfer error has occured Check the status of the remote machine A network error occurred during transfer Check that the correct IP address or host name is set for the main machine in System...

Page 203: ...blem HDD An error has occurred in the hard disk Turn off the power and then back on again If the message appears again contact your service representative Hardware Problem USB An error has occurred in...

Page 204: ...nd then load paper of the size selected in the printer driver into the input tray For details about how to change the paper size see Changing the Paper Size Paper Specifications and Adding Paper Selec...

Page 205: ...en the size of the selected file exceeds 1 GB print from a memory storage device using a function other than the Direct printing function You cannot select files of different formats at the same time...

Page 206: ...see Printing of Documents Stored When Print Configuration Errors Occur Print Error occurred while processing an Unauthorized Copy Prevention job Job cancelled You tried to store a file in the Documen...

Page 207: ...lti sheet fold was exceeded Specify fewer sheets for the multi sheet fold function For details about the maximum number of multi sheet fold see Fold Print Fold is not available with the settings The j...

Page 208: ...nd Numbering printing in the printer driver For details about configuring the printer driver settings see the printer driver Help Also note that Background Numbering printing cannot be applied to slip...

Page 209: ...lassification Codes Print Duplex Cancelled Duplex printing was canceled Change the setting for Apply Duplex in Tray Paper Settings to enable duplex printing for the paper tray For details about settin...

Page 210: ...ing Document Server function contact your administrator For details about how to set permissions see Limiting Available Functions Security Guide Exceeded max capacity of Document Server Cannot store T...

Page 211: ...le could not be stored Exceeded max files The maximum file capacity of the Document Server was exceeded Delete the files stored in the Document Server Job cancelled because capture file could not be s...

Page 212: ...ce the data size of the Temporary Print file and or the Stored Print file When there is not enough memory Message Cause Solution 84 Error There is no work area available for image processing Decrease...

Page 213: ...e the privileges to register programs or change the paper tray settings For details about how to set permissions see Configuring User Authentication Security Guide When a user cannot be registered Mes...

Page 214: ...ta that can be printed from a memory storage device using the Direct printing function see Direct Printing from a Memory Storage Device Print Command Error An RPCS command error occurred Check using t...

Page 215: ...iles stored on the machine Reduce the number of pages to print Failed to obtain file system PDF direct printing could not be performed because the file system could not be obtained Turn off the power...

Page 216: ...nch has been cancelled Punch printing was canceled Check the paper orientation print orientation and then punch position Certain settings can produce print results that might not be as expected Staple...

Page 217: ...a firewall is preventing the machine from connecting to your computer Antivirus programs and firewalls can prevent client computers from establishing connection with this machine If you are using ant...

Page 218: ...tities of documents were stored by the OCR function Up to 100 jobs can be placed on standby by the OCR function Scan the next document after the current jobs have finished being stored File types have...

Page 219: ...ame cannot start or end with a period The program is recalled Cannot recall the destination s for which access privileges are required The currently logged in user does not have permission to view the...

Page 220: ...aximum data capacity Specify the scan size and resolution again Note that it may not be possible to scan very large originals at a high resolution For details about the settings for the scanner functi...

Page 221: ...ginal again If displaying the entire image is not necessary press Start to start scanning with the current scaling factor Not all of the image will be scanned Check the ratio and then press the Start...

Page 222: ...needed stored files For details about how to delete stored files see Deleting a Stored File Scan Memory is full Do you want to store scanned file Because there is not enough free hard disk space in th...

Page 223: ...Settings Scan Sending the data has failed The data will be resent later A network error has occurred and a file was not sent correctly Wait until sending is retried automatically after the preset inte...

Page 224: ...ting to be transmitted Waiting status displayed Cancel transmission Waiting status cleared and then delete the file When data cannot be sent because there are too many documents or pages Message Cause...

Page 225: ...ed Scan Profile is not set on the client computer Set Scan Profile For details about how to do this see Creating a New Scan Profile Scan Cannot start scanning because communication was failed The Take...

Page 226: ...olution Cannot write on the memory storage device because remaining free space is insufficient The memory storage device is full and scan data cannot be saved Even if the memory storage device appears...

Page 227: ...e the maximum number of pages that can be scanned by this machine was exceeded during the scanned data was written to the memory storage device Reduce the number of documents to be written to the memo...

Page 228: ...how to set permissions see Limiting Available Functions Security Guide Cannot add any more scanning mode The maximum number of registrable scan modes has been exceeded The maximum number of modes that...

Page 229: ...e exceeded the setting range of the machine Check whether the scanning settings made with the application exceed the setting range of the machine Fatal error has occurred in the scanner An unrecoverab...

Page 230: ...d occurs you might not scan an original Remove the misfeed and then scan the original again Invalid Winsock version Please use version 1 1 or higher You are using an invalid version of Winsock Install...

Page 231: ...nd the options The ADF cover is open Check whether the ADF cover is closed The name is already in use Check the registered names You tried to register a name that is already in use Use another name Wh...

Page 232: ...he previous scan Communication error has occurred on the network A communication error has occurred on the network Check whether the client computer can use the TCP IP protocol Scanner is not availabl...

Page 233: ...t be obtained from the host name If only IPv6 is set to Active the IPv6 address might not be obtained Check whether the machine s host name is specified in the Network Connection Tool For the WIA driv...

Page 234: ...was turned on The settings are not updated although the unit is detected Turn off the power and then check the wireless LAN board is inserted correctly After this turn on the power again If the messag...

Page 235: ...total operation time until the fan starts running depends on the temperature of the location at which the machine is installed Self checking The machine is performing image adjustment operations The...

Page 236: ...lusion list in the application settings For details about how to add programs to the exclusion list see the antivirus software Help To prevent a firewall from blocking the connection register the mach...

Page 237: ...uthentication e mail address and the administrator s e mail address do not match For details about how to set SMTP authentication see File Transfer Connecting the Machine System Settings When the Mach...

Page 238: ...MIME see Protecting Communication Paths via a Device Certificate Security Guide XXX cannot be YYY because the Digital Signature s device certificate is not currently valid XXX and YYY indicate the use...

Page 239: ...s failed The machine cannot perform authentication For details about authentication see Basic Authentication Security Guide When the User Lacks Privileges to Perform an Operation Message Cause Solutio...

Page 240: ...eded time limit for LDAP server search Check the server status A network error has occurred and connection has failed Try the operation again If the message is still displayed the network may be busy...

Page 241: ...t computers and other office equipment The program backs the development and dissemination of products that feature energy saving functions It is an open program in which manufacturers participate vol...

Page 242: ...de 1 170 W 170 W 200 W Time of switch into Low Power mode 1 minute 1 minute 1 minute Time of switch out from Low Power mode 1 10 seconds 10 seconds 30 seconds Reduced electrical consumption in Sleep m...

Page 243: ...nding on the conditions and environment of the machine 2 Achieves ENERGY STAR energy savings product fully qualifies when packaged with or used with a duplex tray and the duplex function is enabled as...

Page 244: ...at this product is treated correctly and help to reduce potential impacts on the environment and human health which could otherwise result from inappropriate handling Recycling of products helps to co...

Page 245: ...Please refer to either the User s Manual for this information or the packaging of the consumable Recycled paper The machine can use recycled paper which is produced in accordance with European standa...

Page 246: ...ce switches to an energy saving mode In these modes the machine consumes less power watts If the machine is to print again it needs a little longer to return from an energy saving mode than from Ready...

Page 247: ...Combine 1 Side 80 Combine 2 Sides 82 Combine printing 113 Computer 225 Connect Copy 18 188 Control panel 30 34 Copier 186 Copy 43 71 Copy connector 32 Copy orientation 77 78 Copy tray 29 33 Creating...

Page 248: ...ge Device 118 Memory Transmission 91 93 Message 180 186 191 192 198 201 203 204 207 208 209 210 211 212 215 218 220 221 222 223 224 225 229 232 233 234 235 237 238 Model specific information 8 Multi F...

Page 249: ...Standard printing 111 Status icon 175 Status indicator 34 Stored documents 17 104 143 Stored Print 17 Storing a document 103 Storing data 89 141 Storing documents 115 Storing received documents 19 St...

Page 250: ...MEMO 248 EN GB EN US EN AU D223 7202...

Page 251: ...2016...

Page 252: ...D223 7202 AU EN US EN GB EN...

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Ricoh MP 6503 Series, User Manual

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