Clearing printer jams
81
Clearing jams
250 Paper Jam Check MP Feeder
1
Remove the paper from the multipurpose feeder.
2
Flex, fan, and restack the media, and place it into the multipurpose feeder.
3
Load the print media.
4
Slide the side guide toward the inside of the tray until it lightly rests against the edge of the media.
5
Press .
260 Paper Jam Check Env Feeder
The envelope feeder feeds envelopes from the bottom of the stack; the bottom envelope will be the one that is jammed.
1
Lift the envelope weight.
2
Remove all envelopes.
If the jammed envelope has entered the printer and cannot be pulled out, remove the envelope feeder.
a
Lift the envelope feeder up out of the printer, and then set it aside.
b
Remove the envelope from the printer.
Note:
If you cannot remove the envelope, the print cartridge will have to be removed. See
200 and 201
Paper Jam Remove Cartridge
for more information.
c
Reinstall the envelope feeder. Make sure it
snaps
into place.
