Ricoh BE-C1 D046, Field Service Manual, Page: 517 / 734

The printer received another print start signal after print job has already started.
• Main machine firmware defective
• Replace all firmware modules on the main machine
SC967 D
Print start signal error 2
The printer received another print start signal after print job has already started.
• Main machine firmware defective
• Replace all firmware modules on the main machine
• IOB defective
SC984 D
Print image data send error
No data was sent within 1 sec. after the print image data stream started.
• Harness from IPU to controller board loose, broken, defective
• IPU defective
SC990 D
Software error 1 GW
The software performs an unexpected function and the program cannot continue.
• Software defective, re-boot*1
SC991 C
Software error 2 GW
The software performs an unexpected function. However, unlike SC990, recovery
processing allows the program to continue.
• Software defective, re-boot
For more details about SC990 and SC991:
1. Execute SP7403 or print an SMC Report (SP5990) to read the history of the 10 most recent logged
errors.
2. If you press the "0" key on the operation panel with the SP selection menu displayed, you will see
detailed information about the recently logged SC990 or SC991 error, including the software file
name, line number, and so on.
3. The first method "1" is because another SC could write over the information for the previous SC.
SC992 C
Software error 3: Undefined GW
SC Tables
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