Ricoh BE-C1 D046, Field Service Manual, Page: 430 / 734

Using the Debug Log
Overview
This machine provides a Save Debug Log feature that allows the Customer Engineer to save and retrieve
error information for analysis.
Every time an error occurs, debug information is recorded in volatile memory but this information is lost
when the machine is switched off and on.
The Save Debug Log feature provides two main features:
• Switching on the debug feature so error information is saved directly to the HDD for later retrieval.
• Copying the error information from the HDD to an SD card.
When a user is experiencing problems with the machine, follow the procedure below to set up the machine
so the error information is saved automatically to the HDD.
Switching On and Setting Up Save Debug Log
The debug information cannot be saved the until the “Save Debug Log” function has been switched on
and a target has been selected.
1. Enter the SP mode and switch the Save Debug Log feature on.
• Press  then use the 10-key pad to enter  .
• Press and hold down  for more than 3 seconds.
• Touch “Copy SP”.
• On the LCD panel, open SP5857.
2. Under “5857 Save Debug Log”, touch “1 On/Off”.
3. On the control panel keypad, press “1” then press  . This switches the Save Debug Log feature on.
• The default setting is “0” (OFF).
• This feature must be switched on in order for the debug information to be saved.
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