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Ricoh Bc-C1 Field Service Manual Download Page 216

SC No.

Level

Error Name/Error Condition/Major Cause/Solution

503-02

B

3rd tray (option) error (lowering error)

The tray lift sensor does not turn off for 1,000 msec. after the tray bottom
plate has started to lower when the upper limit and paper load are
simultaneously detected at the power-on or tray installation.
* If the machine detects an error five times consecutively, this SC is
issued.

• Tray lift motor error or harness disconnected
• Tray lift sensor error or harness disconnected
• Each harness damaged
• Main board defective
• Foreign matter, such as paper scrap, is caught between the tray and

tray lift motor.

• Paper set fault
• Bottom plate defective
• Paper feed roller missing
• Tray lift sensor feeler defective
• Foreign matter, such as paper scrap, is caught in the tray.

• Reload the paper.
• Remove the foreign matter.
• Replace the tray lift motor.
• Reconnect the connector.
• Replace the harness.
• Replace the tray lift sensor.
• Replace the main board.
• Replace the tray.
• Replace the paper feed roller.
• Replace the tray lift sensor feeler
• Replace the bottom plate.

6. Troubleshooting

214

Summary of Contents for Bc-C1

Page 1: ...Model Bc C1 Machine Code D245 D246 D247 Field Service Manual June 2015...

Page 2: ......

Page 3: ...as soon as the warm up period is completed 6 The inside and the metal parts of the fusing unit become extremely hot while the machine is operating Be careful to avoid touching those components with yo...

Page 4: ...If there are signs of irritation or other problems seek medical attention If toner gets on the skin wash immediately with soap and cold running water If toner gets into the eyes flush the eyes with c...

Page 5: ...this manual may result in hazardous radiation exposure WARNING FOR LASER UNIT WARNING Turn off the main switch before attempting any of the procedures in the Laser Unit section Laser beams can serious...

Page 6: ...l symbols and abbreviations The meaning of those symbols and abbreviations are as follows Screw Shoulder screw Black screw TCRU Connector FFC Flat Film Connector Harness clamp Clip E ring C ring Timin...

Page 7: ...Linus Torvalds in the U S and other countries Microsoft Windows Windows Server Windows Vista and Internet Explorer are either registered trademarks or trademarks of Microsoft Corporation in the Unite...

Page 8: ...etc 5 Trademarks 5 1 Product Information Product Overview 13 Component Layout 13 Paper Path 14 Drive Layout 15 Parts Layout 16 ADF unit D247 only 16 Scanner Unit 17 Paper Feed Unit 18 Laser Unit PCDU...

Page 9: ...Machine 38 Paper Feed Unit PB2020 39 Accessory Check 39 Installation Procedure 39 For Installing Single Paper Feed Unit 40 For Installing Double Paper Feed Units 44 By pass Tray Cover Type M16 49 Com...

Page 10: ...per Cover 67 Paper Exit Tray 67 Rear Cover 68 Right Door 68 Reinstall the right door 70 ADF Unit 72 ADF Unit 72 Platen Cover Sensor 72 ADF Front Cover 73 ADF Rear Cover 73 Document Table 75 Pick up Ro...

Page 11: ...94 Before Replacing a PCU or Development Unit 94 PCDU 94 Pick off Pawls 95 OPC Drum 96 Charge Roller and Cleaning Brush 97 Cleaning Blade 98 Developer 99 After Replacement or Adjustment 101 Toner Sup...

Page 12: ...nd By pass Paper End Sensor 119 By pass Tray Friction Pad 121 Duplex Unit 123 Duplex Guide Plate 123 Transfer Guide Unit 124 Transfer Roller 125 ID Sensor 125 Electrical Components 128 MPU 128 EEPROM...

Page 13: ...m Maintenance Service Menu 145 Overview 145 Maintenance Mode Menu 145 Menu List 145 Special Maintenance Menu 147 Menu List 147 Engine SP Mode 148 SP1 XXX Paper Handling 148 SP2 XXX Drum 159 SP3 XXX Pr...

Page 14: ...ng Service Call Conditions 195 Summary 195 SC Code Descriptions 196 SC1xx Scanning 196 SC2xx Exposure 201 SC3xx Image Processing 203 SC4xx Image Processing 210 SC5xx Paper Feed and Fusing 211 SC6xx De...

Page 15: ...iew Component Layout No Description No Description 1 ADF unit D247 only 7 By pass tray unit 2 Scanner unit 8 Paper feed unit Option 3 Paper exit reverse unit D246 D247 Paper exit unit D245 9 Paper tra...

Page 16: ...iption 5 OPC drum 11 Toner supply unit 6 Duplex unit D246 D247 only Paper Path No Description No Description 1 ADF unit D247 only 3 By pass tray 2 Duplex unit D246 D247 only 4 Paper feed unit Option 1...

Page 17: ...2 Toner supply motor 9 Duplex clutch D246 D247 only 3 Tray lift motor Option 10 Main motor 4 Registration clutch 11 Reverse clutch D246 D247 only 5 Paper feed clutch Main 12 Paper exit clutch D246 D2...

Page 18: ...unit D247 only No Description No Description 1 ADF registration sensor 5 ADF cover sensor 2 ADF main motor 6 ADF inverter solenoid 3 ADF pick up solenoid 7 ADF main board 4 Original set sensor 1 Produ...

Page 19: ...Scanner Unit No Description No Description 1 Scanner HP sensor 4 Scanner motor 2 CIS unit 5 Operation panel 3 Platen cover sensor Product Overview 17...

Page 20: ...Description 1 Registration clutch 5 Registration sensor 2 Paper feed clutch Main 6 Paper feed sensor Option 3 Paper feed clutch Option 7 Paper end sensor Option 4 Transport motor Option 8 Paper end se...

Page 21: ...Laser Unit PCDU Fusing Unit No Description No Description 1 Laser unit 5 Thermostat 2 TD sensor 6 Thermistor Center 3 ID sensor 7 Thermistor End 4 Fusing lamp Product Overview 19...

Page 22: ...By pass Unit No Description No Description 1 By pass paper feed clutch 2 By pass paper end sensor 1 Product Information 20...

Page 23: ...Paper Exit Reverse Duplex Unit No Description No Description 1 Paper exit sensor 3 Reverse clutch D246 D247 only 2 Paper exit clutch D246 D247 only 4 Duplex clutch D246 D247 only Product Overview 21...

Page 24: ...Drive Unit No Description No Description 1 Main motor 1 Product Information 22...

Page 25: ...cal Component No Description No Description 1 Exhaust fan 6 PSU 2 Door switch Front door Right door 7 Main power switch 3 Right door switch 8 MPU 4 Main fan 9 HVP 5 PFU main board Option Product Overv...

Page 26: ...Codes and Peripherals Configuration System Configuration and Options No Item Machine Code 1 Paper Feed Unit PB2020 D3B1 2 By pass Tray Cover Type M16 D3B7 3 DDST Unit Type M16 D3B2 1 Product Informat...

Page 27: ...ass Tray at Opening About 30 deg Almost flat PCDU Connection to Mainframe Drawer connector Harness connector at front side of the machine Tray Lift Motor Yes No Automatic Paper Size Detection Yes Tray...

Page 28: ...Specifications See Appendices for the following information General Specifications Supported Paper Sizes Optional Equipment 1 Product Information 26...

Page 29: ...isconnect the power cord and the network cable Environment Temperature and Humidity Chart Temperature range 10 32 C 50 89 6 F Humidity range 15 to 80 RH Ambient illumination Less than 1 500 lux do not...

Page 30: ...tion on any side should be no more than 5 mm Do not place the machine where it is subjected to strong vibrations Machine Level Front to back Within 5 mm 0 2 of level Right to left Within 5 mm 0 2 of l...

Page 31: ...Requirements Make sure that the wall outlet is near the machine and easily accessible After completing installation make sure the plug fits firmly into the outlet Avoid multi wiring Be sure to ground...

Page 32: ...Y 1 5 Environment symbol mark China Y 1 6 Energy saving mark China Y 1 7 Driver CD Y Y Y Y 1 8 EULA sheet Y Y Y Y 1 9 Caution sheet Y Y Y Y 1 10 Warranty sheet China Y 1 11 EMC sheet Y 1 12 Safety sh...

Page 33: ...1 Remove filament tape and other padding DF Model D247 Platen Model D245 D246 Copier Installation 31...

Page 34: ...the machine Two persons are required to lift the machine 4 Place the machine on a table or optional paper feed unit 5 Open the by pass tray A and then press the button B to open the right door C 6 Op...

Page 35: ...d then pull the toner bottle holder D The removed fixing bracket will not be used so discard it 9 Remove the toner bottle holder A and the front door B 10 Hold the lock A and then remove the PCDU B x...

Page 36: ...moved screw will not be used so discard it 11 Place sheets of paper on a flat surface and then put the PCDU A on it 12 Remove the front face plate A x 1 and rear face plate B x 2 1 coupling 2 Installa...

Page 37: ...the sleeve rollers 15 Remove the upper case A of the development unit x 4 x 3 16 Distribute a pack of developer to all openings A equally Do not spill the developer on the gears B If you have spilled...

Page 38: ...0 Reassemble the PCDU and install it in the machine 21 Shake the toner bottle A several times and then remove the bottle cap B Do not remove the bottle cap B before you shake the bottle 22 Install the...

Page 39: ...then adjust the positions of the end and side guides 26 Plug in the main power cord and turn on the main switch 27 Activate the SP mode and execute Developer Initialization SP2 801 001 28 Wait until t...

Page 40: ...nger distance Turn the main power OFF and pull out the plug Close all the covers and trays Remove peripherals physically attached to the main machine paper feed unit and by pass tray cover Keep the ma...

Page 41: ...ation Procedure Turn off the main switch of the copier and unplug the power cord before you start the installation procedure You need two or more persons to lift the copier The copier is highly unstab...

Page 42: ...ve all tapes and accessories on the paper feed unit 2 Pull the tray and then remove the filament tapes and other padding 3 Lift the copier and install it on the paper feed unit 4 Remove the rear cover...

Page 43: ...aper feed unit x 4 6 Remove the brackets A on the bottom of the main machine x 2 7 Release the relay harness A of the paper feed unit and then insert the relay harness into the notch B of the main mac...

Page 44: ...clamps to other holes B These clamps are provided with the paper feed unit 9 Connect the relay harness provided with the paper feed unit to the bottom connector C and CN215 D on the MPU board x 3 10 P...

Page 45: ...installed at the rear bottom of the paper feed unit x 2 Reinstall the bracket wrench after tightening the screws 12 Reassemble all trays and covers 13 Load paper into the paper feed unit 14 Turn on th...

Page 46: ...on the paper feed units 2 Pull the tray and then remove the filament tapes and other padding 3 Lift the paper feed unit and then install it on another paper feed unit 4 Lift the copier and then instal...

Page 47: ...feed unit x 4 7 Remove the bracket wrench A of the upper paper feed unit x 2 8 Release the relay harness A of the lower paper feed unit and then insert the relay harness into the notch B of the upper...

Page 48: ...9 Release the relay harness A of the upper paper feed unit and then connect the relay harness to the bottom connector B x 1 10 Pull out the paper tray A of the upper paper feed unit 2 Installation 46...

Page 49: ...t M4x6 x 4 Use a stubby driver or bracket wrench which is removed in step 7 12 Attach the bracket wrench A x 2 13 Reassemble all trays and covers 14 Load paper into the paper feed unit 15 Turn on the...

Page 50: ...ation for the upper paper feed unit tray 2 and lower paper feed unit tray 3 page 140 Use SP1 002 004 for the tray 2 and SP1 002 005 for the tray 3 17 Check the paper feed unit operation and copy quali...

Page 51: ...y pass tray cover 1 2 Rear stud bracket 1 3 Front stud bracket 1 4 Rear stud cover 1 5 Front stud cover 1 Screw M3x6 2 Screw M3x8 2 Installing the Expansion Component Unplug the machine power cord bef...

Page 52: ...e part A of the left rear cover Be careful not to get hurt when cutting off 3 Open the by pass tray A and then press the button B to open the right door C 4 Open the front door and then pull the toner...

Page 53: ...Release the lock lever B and then pull the toner bottle holder C 6 Remove the toner bottle holder A and the front door B 7 Hold the lock A and then remove the PCDU B x 1 By pass Tray Cover Type M16 5...

Page 54: ...out the paper tray 1 A x 1 Cap x 1 9 Remove the front left cover A x 3 10 Remove the front cover A x 6 11 Cut off the part A of the front cover Be careful not to get hurt when cutting off 2 Installat...

Page 55: ...12 Attach the front stud bracket x 1 M3x6 13 Attach the rear stud bracket x 1 M3x6 By pass Tray Cover Type M16 53...

Page 56: ...stud cover A x 1 M3x8 16 Reassemble all covers 17 Place the by pass tray cover A on the by pass tray Make sure that hooks B at front and rear side of the by pass tray cover hold the front and rear stu...

Page 57: ...alling the Expansion Component Unplug the machine power cord before starting the following procedure 1 Rear cover A x 9 2 Cut off the network slot cover A on the left cover of the machine 3 Remove the...

Page 58: ...5 Install the EEPROM in the DDST unit 6 Install the DDST unit A x 7 7 Attach all cables and flat cable to the DDST unit 8 Reassemble the rear cover x 9 2 Installation 56...

Page 59: ...icons to the Home screen Machine limitations and other important notes regarding machine usage operation Printer scanner Settings print jobs Printer Scanner settings USB network other Printer Scanner...

Page 60: ...2 Installation 58...

Page 61: ...3 Preventive Maintenance Preventive Maintenance Tables See Appendices for the following information Preventive Maintenance 59...

Page 62: ...the power on The machine will reset the PM counters After replacing the PCDU execute SP2 801 001 Deve Initializati Init TD Sen Execu to reinitialize the TD sensor After Installing the New PM parts 1...

Page 63: ...placement and Adjustment Beforehand Turn off the main power switch and disconnect the power cord After replacing make sure that all removed harnesses are connected up again and secured in their clamps...

Page 64: ...nique or Common U Unique for this model C Common with listed model Special Tools No Part Number Description Q ty Unique or Common 1 B6455010 SD card 1 C General 2 B6455020 SD card 1GB 1 C General 3 52...

Page 65: ...Exterior Covers Unplug the machine power cord before starting the following procedures Front Door 1 Front door A Paper Tray 1 1 Open the paper tray 1 A 2 Paper tray 1 A x 1 Cap x 1 Exterior Covers 63...

Page 66: ...per tray 1 page 63 2 Front door page 63 3 Front left cover A x 3 Front Right Cover 1 Front left cover page 64 2 Open the by pass tray A and then press the button B to open the right door C 4 Replaceme...

Page 67: ...3 Pull the toner bottle holder lever A upward 4 Release the lock lever A and then pull the toner bottle holder B 5 Remove the toner bottle holder A Exterior Covers 65...

Page 68: ...6 Hold the lock A and then remove the PCDU B x 1 7 Front right cover A x 6 Left Cover 1 Left cover A x 5 4 Replacement and Adjustment 66...

Page 69: ...over 1 Right rear cover A x 2 Right Upper Cover 1 Front right cover page 64 2 Right rear cover page 67 3 Right upper cover A x 2 Paper Exit Tray 1 Front left cover page 64 2 Left cover page 66 Exterio...

Page 70: ...3 Paper exit tray A x1 Rear Cover 1 Rear cover A x 9 Right Door 1 Right rear cover page 67 4 Replacement and Adjustment 68...

Page 71: ...2 Open the by pass tray A and then press the button B to open the right door C 3 ID sensor connector A 4 Close the right door 5 Right door hinge brackets A x 4 Exterior Covers 69...

Page 72: ...t A x 1 8 Slide the right door hinge shaft B x 1 9 Transfer guide unit C Reinstall the right door 1 Reinstall the transfer guide unit on the right door 2 Hook the right door hinge brackets A to the re...

Page 73: ...Reconnect the ID sensor connector 6 Reinstall the right rear cover Be sure to close the right door first then secure the right door hinge brackets in place with screws Otherwise the right door may shi...

Page 74: ...DF Unit 1 Rear cover page 68 2 Disconnect the ADF cable A and remove the ground plate B x 2 x 1 3 Open and remove the ADF unit A x 1 Platen Cover Sensor 1 Top rear cover page 85 4 Replacement and Adju...

Page 75: ...2 Platen cover sensor A x 1 x 1 ADF Front Cover 1 Open the ADF upper cover A 2 ADF front cover B x 1 ADF Rear Cover 1 Open the ADF upper cover A ADF Unit 73...

Page 76: ...2 Open the document table B 3 ADF rear cover A x 2 4 Replacement and Adjustment 74...

Page 77: ...Document Table 1 Open the ADF upper cover A 2 ADF rear cover page 73 3 Document table A x 2 Pick up Roller 1 Open the ADF upper cover A ADF Unit 75...

Page 78: ...2 Original feed unit B 3 Pick up roller A Separation Pad 1 Open the ADF upper cover A 4 Replacement and Adjustment 76...

Page 79: ...2 Original feed unit B 3 Push the lever A to pop up the separation pad B ADF Cover Sensor Original Set Sensor 1 ADF rear cover page 73 2 ADF cover sensor A x 1 x 2 ADF Unit 77...

Page 80: ...3 Original set sensor B x 1 x 2 ADF Pick up Solenoid 1 ADF rear cover page 73 2 ADF pick up solenoid A x 1 x 1 ADF Inverter Solenoid 1 ADF rear cover page 73 4 Replacement and Adjustment 78...

Page 81: ...Bracket A x 1 3 ADF inverter solenoid A x 2 x 1 ADF Feed Roller 1 ADF unit page 72 2 ADF front cover page 73 3 ADF rear cover page 73 4 Document table page 75 5 Original feed unit page 75 ADF Unit 79...

Page 82: ...6 Original feed in guide plate A 7 Original turn guide plate A x 5 8 ADF feed clutch A x 1 4 Replacement and Adjustment 80...

Page 83: ...9 Harness guide A x 5 x 4 x1 10 Hinge A x 4 11 Bracket A x 4 ADF Unit 81...

Page 84: ...12 ADF feed roller A x 3 ADF Motor 1 ADF feed roller page 79 2 ADF main motor A x 2 x 1 ADF Registration Sensor 1 Open the ADF unit 4 Replacement and Adjustment 82...

Page 85: ...2 White plate guide A x 1 3 ADF registration sensor A x 1 x 1 x 1 ADF Unit 83...

Page 86: ...Operation Panel OPU Board 1 Open the ADF unit or platen cover 2 Operation panel A x 2 x 6 x 1 3 OPU board A x 9 4 Replacement and Adjustment 84...

Page 87: ...ore starting the following procedures Do not touch the guide rod A because they are greased Top Rear Cover 1 Platen cover or ADF unit page 72 2 Top rear cover A x 4 Scanner Unit 1 Top rear cover page...

Page 88: ...3 Left cover page 66 4 Right rear cover page 67 5 Operation panel page 84 6 Remove the four brackets A 2 for each and release the two ground parts B 1 for each 4 Replacement and Adjustment 86...

Page 89: ...x 1 x 4 x 3 Exposure Glass Unit 1 Top rear cover page 85 2 Exposure glass unit A x 10 Exposure glass B DF exposure glass C and cover D are all in one unit Do not disassemble this unit into the indivi...

Page 90: ...ful not to touch the grease that is applied to the guide rod under the timing belt 1 Exposure glass unit page 87 2 CIS unit A x 1 x 2 Scanner Drive Belt 1 Exposure glass unit page 87 2 Move the CIS un...

Page 91: ...3 Push the left bracket B and remove the scanner drive belt C Scanner HP Sensor 1 Exposure glass unit page 87 Scanner Unit 89...

Page 92: ...2 Scanner HP sensor A x 1 x 1 Scanner Motor 1 Scanner drive belt page 88 2 Scanner motor A x 3 x 1 4 Replacement and Adjustment 90...

Page 93: ...ach part of the scanner unit SP4 008 001 Sub Scan Mag Adj page 140 SP4 010 001 L Edge Regist Adj page 140 SP4 011 001 S Edge Regist Adj page 140 SP4 688 001 ADF Adj Density Use this to adjust the dens...

Page 94: ...power switch is off and that the machine is unplugged before you access the laser unit Unplug the machine power cord before starting the following procedures Location of Caution Decal Tonner Shield G...

Page 95: ...Laser Unit 1 Front right cover page 64 2 Paper exit tray page 67 3 Fan duct A x 2 x 1 x 1 4 Laser unit A x 3 x 1 x 2 Laser Unit 93...

Page 96: ...h the OPC drum cleaning blade or any seals or tapes Do not use any alcohols or solvents to clean the OPC drum Be sure to wipe with a dry cloth If excessive dirt exists first wipe with a damp cloth and...

Page 97: ...remove the PCDU B x 1 Do not touch the OPC drum surface with bare hands 6 Execute SP2 801 001 Deve Initializati Init TD Sen Execu to reinitialize the TD sensor Pick off Pawls Do not turn the PCU upsid...

Page 98: ...pawl and release the bottom end 3 After reinstalling the pick off pawls adjust the image quality page 101 OPC Drum 1 PCDU page 94 2 Front side piece A x 1 3 Rear side piece B x 2 1 coupling 4 Replace...

Page 99: ...aining clip A Install the clip in the same orientation with the lip facing away from the drum shaft when you reassemble 6 OPC drum B 7 When reassembling adjust the image quality page 101 Charge Roller...

Page 100: ...n reassembling adjust the image quality page 101 Reassembling Apply toner to the edge of the new cleaning blade when you replace the cleaning blade This prevents possible damage to the OPC drum and bl...

Page 101: ...e PCDU in the copier 4 Turn the main switch on 5 Open and close the front door and wait for the machine to rotate the development roller for about 10 seconds 6 Repeat the previous step two more times...

Page 102: ...the machine 16 Reassemble the machine 17 Plug in and turn on the main power switch of the machine 18 Execute SP2 801 001 Deve Initializati Init TD Sen Execu to reinitialize the TD sensor Make sure no...

Page 103: ...ons two or three taps at each spot to knock the recycled toner down into the development section 5 Put the PCDU back into the mainframe 6 Turn the main power on Then open and close the door and wait f...

Page 104: ...he machine power cord before starting the following procedure 1 Front door page 63 2 Front left cover page 64 3 Front right cover page 64 4 Paper exit tray page 67 5 Toner supply motor A x 1 x 2 4 Rep...

Page 105: ...wing procedures Fusing Unit The fusing unit can become very hot Make sure that it has cooled down sufficiently before you handle it 1 Turn off the main switch and unplug the machine 2 Right rear cover...

Page 106: ...2 Fusing Entrance Guide Plate 1 Fusing unit page 103 2 Pull up the pressure arms A 3 Separate the pressure roller section B from the hot roller section x 4 4 Fusing entrance guide plate A x 2 4 Repla...

Page 107: ...Fusing Exit Guide Plate 1 Fusing unit page 103 2 Fusing exit guide plate A x 1 x 2 Thermistor 1 Fusing unit page 103 2 Fusing exit guide plate page 105 3 Thermistor harness A Fusing 105...

Page 108: ...4 Thermistors B x 2 Fusing Lamp 1 Fusing unit page 103 2 Pressure roller section page 104 3 Rear holding plate A x 1 4 Fusing lamp connectors A x 2 4 Replacement and Adjustment 106...

Page 109: ...5 Hot roller unit B 6 Pull out the fusing lamp A from hot roller unit Hot Roller Stripper Pawls 1 Hot roller unit page 106 Fusing 107...

Page 110: ...2 Hot roller stripper pawls A 1 for each Hot Roller 1 Hot roller unit page 106 2 Hot roller A 2 1 gear 2 bearings Thermostat 1 Hot roller unit page 106 4 Replacement and Adjustment 108...

Page 111: ...essure Roller and Bushings 1 Separate the hot roller section from the pressure roller section page 104 2 Fusing entrance guide plate page 104 3 Two pressure arms A bracket x 1 x 1 for each arm 4 Two b...

Page 112: ...r C NIP Band Width Adjustment Do this adjustment when the fusing unit is at its operating temperature The size of the OHP sheet must be A4 LT LEF Any other sizes may cause a paper jam 4 Replacement an...

Page 113: ...pass feed stops it at the registration roller for 300 seconds then 20 seconds in the fusing unit 5 Check that the OHP sheet is ejected to the copy tray 6 Press the key 7 Quit the SP mode 8 Check that...

Page 114: ...he band is not as described above change the position of the spring hooks C one on each side and then check the band again The higher hook position produces greater tension 4 Replacement and Adjustmen...

Page 115: ...Paper Exit Section Unplug the machine power cord before starting the following procedures Paper Exit Sensor 1 Fusing unit page 103 2 Paper exit sensor A x 1 Paper Exit Section 113...

Page 116: ...ne power cord before starting the following procedures Paper Feed Roller 1 Paper tray 1 page 63 2 Paper feed roller A Friction Pad 1 Paper tray 1 page 63 2 Friction pad A When replacing the friction p...

Page 117: ...riction pad B with your bare hands when replacing it If you do clean the upper surface C of the friction pad B with a damp cloth or alcohol Registration Roller Driven Side 1 PCDU page 94 2 Front right...

Page 118: ...7 Registration roller B x 3 Drive Side 1 ID sensor cover page 125 2 Registration roller A Cap x 1 Gear x 1 x 1 Bushing x 1 4 Replacement and Adjustment 116...

Page 119: ...egistration Sensor 1 By pass tray lower section page 121 2 Paper feed guide A 3 Feed roller cover B x 1 4 Registration sensor A x 1 x 1 x2 Paper End Sensor 1 Paper tray 1 page 63 Paper Feed Section 11...

Page 120: ...2 Paper end sensor A x 1 x 2 Tray Lift Unit 1 Paper tray 1 page 63 2 Rear cover page 68 3 Tray lift unit A x 3 By pass Tray 1 Right rear cover page 67 4 Replacement and Adjustment 118...

Page 121: ...By pass Paper Feed Roller and By pass Paper End Sensor 1 Right rear cover page 67 2 By pass tray page 118 3 Rear cover page 68 4 By pass paper feed clutch page 136 5 Open the right door 6 Arm A Paper...

Page 122: ...7 By pass tray upper section B x 3 x 1 x 1 x 1 8 By pass paper end sensor A x 2 x 1 4 Replacement and Adjustment 120...

Page 123: ...9 By pass paper feed roller unit A x 2 10 By pass paper feed roller A By pass Tray Friction Pad 1 By pass paper feed roller unit page 119 Paper Feed Section 121...

Page 124: ...2 By pass tray lower section A x 3 3 By pass tray friction pad A 4 Replacement and Adjustment 122...

Page 125: ...cord before starting the following procedures Duplex models D246 D247 Non duplex model D245 Duplex Guide Plate 1 Right rear cover page 67 2 Open the right door 3 Duplex unit bracket A x 1 4 Open the t...

Page 126: ...e plate A x 5 Transfer Guide Unit 1 Right rear cover page 67 2 Open the right door 3 Duplex unit bracket A x 1 4 Slide the right door hinge shaft B x 1 5 Transfer guide unit C x 1 4 Replacement and Ad...

Page 127: ...sfer Roller 1 Transfer guide unit page 124 2 ID sensor cover A x 1 3 Transfer roller A x 2 each side ID Sensor 1 Right rear cover page 67 2 Open the right door 3 Duplex unit bracket A x 1 Duplex Unit...

Page 128: ...4 ID sensor cover B x 1 5 Sensor connector C 6 Open the transfer guide unit D 7 ID sensor harness cover A x 1 8 ID sensor harness A x 1 4 Replacement and Adjustment 126...

Page 129: ...9 Close the transfer guide unit 10 ID sensor A x 1 Duplex Unit 127...

Page 130: ...xplode if replaced incorrectly Dispose of the old battery in accordance with the instructions 1 Rear cover page 68 2 Remove the EEPROM A from the old MPU 3 A 4 MPU B x 7 x all 5 Install the new MPU 6...

Page 131: ...PROM is correctly installed on the MPU EEPROM 1 Rear cover page 68 2 EEPROM A Make sure you print out the SMC reports SP Mode Data and Logging Data before you replace the EEPROM Keep EEPROM away from...

Page 132: ...x 5 High Voltage Power Supply Board 1 Rear cover page 68 2 High voltage power supply board A x 2 x 4 Stud x 3 Main Motor 1 Rear cover page 68 4 Replacement and Adjustment 130 RTB 4 Take care when reco...

Page 133: ...2 Main motor A x 4 x 1 Main Fan 1 Paper exit tray page 67 2 Fan cover A x 4 Electrical Components 131...

Page 134: ...Exhaust Fan 1 Rear cover page 68 2 Front right cover page 64 3 Paper exit tray page 67 4 Fusing unit page 103 5 Open the right door 6 Exhaust fan unit A Rear side x2 x 1 Front side x1 4 Replacement an...

Page 135: ...7 Exhaust fan cover A x 2 8 Exhaust fan A x 2 x 2 x 1 Temperature Sensor 1 Front left cover page 64 Electrical Components 133...

Page 136: ...2 Temperature sensor A x1 x 1 Paper Exit Clutch and Reverse Clutch 1 Rear cover page 68 2 Reverse clutch A x1 x 1 x 1 4 Replacement and Adjustment 134...

Page 137: ...3 Gear cover A x3 x 2 4 Gear A and timing belt B 5 Gear C x 1 6 Paper exit clutch A x 1 x 1 Electrical Components 135...

Page 138: ...r Feed Clutch 1 Rear cover page 68 2 By pass paper feed clutch A x1 x 2 x 1 Paper Feed Clutch 1 Rear cover page 68 2 Main motor page 130 3 Gear box cover A x4 x1 x 6 x 1 4 Gear A 4 Replacement and Adj...

Page 139: ...5 Paper feed clutch B x 1 x 1 Duplex Clutch 1 Gear box cover page 136 2 Gear A Electrical Components 137...

Page 140: ...3 Clutch cover A x2 x 1 x 1 4 Duplex clutch A Registration Clutch 1 Gear box cover page 136 2 Gear A 4 Replacement and Adjustment 138...

Page 141: ...3 Registration clutch A x 1 Electrical Components 139...

Page 142: ...ation Leading Edge Side to Side A Leading edge registration 3 2 mm B Side to side registration 2 1 5 mm 1 Check the leading edge registration A for each paper feed station and adjust them using SP1 00...

Page 143: ...ank2 SP1 002 005 Duplex SP1 002 006 Main Scan Magnification Use an S5S test chart to perform the following adjustments 1 Check the magnification and adjust the magnification using SP2 102 001 Magnific...

Page 144: ...eading edge and side to side registration and adjust them using the following SP modes if necessary SP No SP Name Adjustment Range SP4 010 001 L Edge Regist Adj 2 0 mm SP4 011 001 S Edge Regist Adj 2...

Page 145: ...as shown above using A3 DLT paper 1 Place the temporary test chart on the ADF and make a copy from one of the feed stations 2 Check the registration and adjust using the following SP modes if necessar...

Page 146: ...DLT paper 1 Place the temporary test chart on the ADF and make a copy from one of the feed stations 2 Check the magnification and adjust using the following SP modes if necessary SP No SP Name Adjust...

Page 147: ...on how you enter the service menus Maintenance Mode Menu This is a menu for maintenance and service Special Maintenance menu Displays the serial number of the machine Maintenance Mode Menu Menu List D...

Page 148: ...Ver Deliver Not reach regist Not reach exit sensor Stay on bank1 ver Deliver Stay on bank2 ver Deliver Stay on regist Stay on exit sensor Stayed on duplex exit Print Report Print Report SMC Report Pr...

Page 149: ...Auto IP Turns automatic IP assignment on or off Off On Special Maintenance Menu Menu List Engine maintenance Engine maintenance Serial No Displays the serial number of the machine Service Menu 147...

Page 150: ...7 Bypass Plain ENG 9 0 to 9 0 0 0 0 1 mm step 1 001 008 Bypass Mid Thick ENG 9 0 to 9 0 0 0 0 1 mm step 1 001 009 Bypass Thick ENG 9 0 to 9 0 0 0 0 1 mm step 1 001 013 Duplex Plain ENG 9 0 to 9 0 0 0...

Page 151: ...mm step 1 003 008 Bank2 Plain ENG 9 to 5 3 1 mm step 1 003 009 Bank2 Mid Thick ENG 9 to 5 3 1 mm step 1 003 010 Bank2 Thick ENG 9 to 5 3 1 mm step 1 003 012 Bypass Plain ENG 9 to 5 1 1 mm step 1 003...

Page 152: ...1 2 Middle Thick Thick 1 2 1 105 001 Center Plain1 ENG 160 to 200 170 1 deg step 1 105 003 Center Plain2 ENG 160 to 200 175 1 deg step 1 105 005 Center M Thick ENG 160 to 200 175 1 deg step 1 105 007...

Page 153: ...Plain1 ENG 0 or 1 1 1 step 0 Off 1 On 1 105 022 Reg Wait Plain2 ENG 0 or 1 1 1 step 0 Off 1 On 1 105 023 Reg Wait M Thick ENG 0 or 1 1 1 step 0 Off 1 On 1 105 024 Reg Wait Thick ENG 0 or 1 1 1 step 0...

Page 154: ...deg step Adjusts the lower limit temperature for the center thermistor of the fusing unit 1 105 041 Low V Wait End ENG 0 to 100 50 1 deg step Adjusts the lower limit temperature for the end thermistor...

Page 155: ...o 50 0 1 deg step Adjusts the additional temperature to the threshold temperature for the low temperature condition 003 to 008 Adjusts the correction temperature to the threshold temperature for each...

Page 156: ...Corr These SPs are used for the fusing temperature control for variable job images This control saves the power consumption when the machine copies or prints a job text image in black and white mode 1...

Page 157: ...B5 ENG 150 to 250 220 1 deg step 1 124 018 H CPM D Temp1 A5 ENG 150 to 250 210 1 deg step 1 124 019 H CPM D Temp2 A5 ENG 150 to 250 215 1 deg step 1 124 020 H CPM D Temp3 A5 ENG 150 to 250 220 1 deg s...

Page 158: ...deg step 1 124 042 H CPM D Temp2T A6 ENG 150 to 250 215 1 deg step 1 124 043 H CPM D Temp3T A6 ENG 150 to 250 220 1 deg step 1 124 101 Low V 1st CPM ENG 10 to 100 30 5 step 1 124 102 Low V 2nd CPM EN...

Page 159: ...1 mm step 1 903 002 Tray1 Feed ENG 10 to 10 0 1 mm step 1907 Paper Timing Adj Adjusts the timing of paper feed A setting broadens paper feed interval a setting narrows paper feed interval Parts Name E...

Page 160: ...o 4294967295 0 1 step 0x29000 Process buffer full 0x29001 No paper feed without optional tray 0x29002 No paper exit without optional tray 0x29003 No termination of process without optional tray 0x81E0...

Page 161: ...matically as charge roller voltage correction is carried out The value you set here becomes the base value on which this correction is carried out 2102 Main Scn Mag Adj Adjust the image scale for main...

Page 162: ...ID sensor pattern The voltage applied is obtained by adding SP2 201 002 to SP2 201 001 The setting affects ID sensor pattern density which in turn affects the toner supply 2 201 003 ID Sensor Pattern...

Page 163: ...003 1side Thin Trail ENG 8 to 8 0 1 uA step 2 301 011 1side Plai1 Image ENG 8 to 8 0 1 uA step 2 301 012 1side Plai1 Lead ENG 8 to 8 0 1 uA step 2 301 013 1side Plai1 Trail ENG 8 to 8 0 1 uA step 2 30...

Page 164: ...20 5 1 mm step Sets to change the image transfer electric current position that is based on the FGATE assert 2 302 002 Trail Edge ENG 10 to 35 3 1 mm step Sets to change the image transfer off positio...

Page 165: ...everse polarity toner on the transfer roller or weak charging toner on the drum 2 305 002 TR Anti Static Pr ENG 3 to 30 10 1 uA step Adjusts the discharge current at pre charging 2 305 003 TR Anti Sta...

Page 166: ...not been used for a long period prints may have a dirty background In a case like this use this SP to mix the developer The message Completed is displayed when the program ends normally 2803 Deve Init...

Page 167: ...Supplies the toner to the development unit The processing stops under either of the following conditions The toner density in the development unit reaches the standard level The processing has continu...

Page 168: ...lear Clears the following messages and counters without supplying the toner Toner near end message Toner end message Toner near end counter Toner end counter Do not use this SP in usual operations Whe...

Page 169: ...rrc ENG DFU 2935 ID Sens Initializ Executes ID Sensor initialization It must be done after replacing the ID sensor This SP clears PWM value and executes Vsg adjustment again then resets PWM value 2 93...

Page 170: ...995 003 Effect Timing ENG DFU 2996 Transfer Cleaning 2 996 001 Function Select ENG DFU 2 996 002 Interval ENG DFU 2998 PCU Reverse Time 2 998 001 Wait Time ENG DFU 2 998 002 Reverse Time ENG DFU SP3...

Page 171: ...Do not adjust unless the customer desires a scanner margin greater than the printer margin These settings are adjusted to erase shadows caused by the gap between the original and the scale of the sca...

Page 172: ...area to be masked during ADF mode scanning 4 400 007 ADF Left ENG 2 0 to 3 0 2 0 0 1 mm step 4 400 008 ADF Right ENG 2 0 to 3 0 2 0 0 1 mm step 4603 AGC Execution 4 603 001 HP Detect Enable DFU 4606 W...

Page 173: ...623 002 RLC DAC DFU 4624 BlackLevel Adj BW 4 624 001 OffsetDAC 300dpi DFU 4 624 002 RLC DAC 300dpi DFU 4 624 003 OffsetDAC 600dpi DFU 4 624 004 RLC DAC 600dpi DFU 4631 Digit Gain Adj FC 4 631 001 DFU...

Page 174: ...80 001 FactorySet ENG DFU 4681 Digit Gain Adj BW 4 681 001 FactorySet 300dpi ENG DFU 4 681 002 FactorySet 600dpi ENG DFU 4688 ADF Adj Density Adjust the density difference in the ADF and the Book 4 68...

Page 175: ...DFU 4698 FactorySet Input 4 698 001 Execution Flag ENG DFU 4802 DF SHD FreeRun 4 802 001 Lamp OFF DFU 4 802 002 Lamp ON DFU 4803 Home Position Adj 4 803 001 ENG Adjusts the scanner home position 2 0...

Page 176: ...maintenance for each PM parts If the user service is selected PM alert is displayed on the LCD 5 067 001 0 Service 1 User ENG 0 or 1 0 1 step 5104 A3 DLT Dble Cnt Specifies whether the counter is dou...

Page 177: ...ng of the pape feed clutch in the optional PFU 1 for the next job 5 183 002 Bank1 ENG 10 to 10 0 1 mm step 5183 Re feed timing Adjusts the feed timing of the pape feed clutch in the optional PFU 2 for...

Page 178: ...811 001 Serial No ENG 0 to 0 0 0 step 5940 ID Setting Specifies the brand ID 5 940 002 Brand ID ENG 0 to 7 1 1 step 0 not used 1 RICOH 2 Gestetner 3 infotec 4 LANIER 5 NRG 6 Savin 7 MP 5950 PnP ID Se...

Page 179: ...n ARDF mode SP6006 5 sets the maximum setting allowed for rear edge erase 6 006 001 SideEdge Front ENG 3 0 to 3 0 0 0 0 1 mm step 6 006 002 SideEdge Rear ENG 3 0 to 3 0 0 0 0 1 mm step 6 006 003 Leadi...

Page 180: ...Counter Reset Clears the page counter for each PM part 7 622 002 PCDU ENG 0 to 1 0 1 step 7 622 108 Paper Transfer Ro ENG 0 to 1 0 1 step 7 622 115 Fusing Unit ENG 0 to 1 0 1 step 7623 PM Set Life Pa...

Page 181: ...Displays ROM numbers in the machine 7 801 102 Version Engine ENG 7 801 115 Version Scanner ENG 7853 Replace Counter Displays the replacement counter for each PM part 7 853 002 PCDU ENG 0 to 255 0 1 s...

Page 182: ...G 0 to 255 0 1 step 7 908 108 Paper Transfer Ro ENG 0 to 255 0 1 step 7 908 115 Fusing Unit ENG 0 to 255 0 1 step 7940 PM Set Life Dista 7 940 002 PCDU ENG DFU 7 940 108 Paper Transfer Ro ENG DFU 7 94...

Page 183: ...part This counter shows the usage rate against the part s yield page 7 954 002 PCDU ENG 0 to 255 0 1 step 7 954 108 Paper Transfer Ro ENG 0 to 255 0 1 step 7 954 115 Fusing Unit ENG 0 to 255 0 1 step...

Page 184: ...aper detected 1 No paper 005 PSU Low Voltage ENG 0 to 1 0 1 step 0 Low voltage 1 Normal voltage 006 Interlock Switch ENG 0 to 1 0 1 step 0 Close 1 Open 007 Right Cover Open ENG 0 to 1 0 1 step 0 Close...

Page 185: ...erOpen2 ENG 0 to 1 0 1 step 213 Size Sensor1 ENG See the table below 214 Size Sensor2 ENG 215 PaperEndSensor1 ENG 0 to 1 0 1 step 216 PaperEndSensor2 ENG 0 to 1 0 1 step 217 FeedSensor1 ENG 0 to 1 0 1...

Page 186: ...ain Motor CW ENG 0 or 1 0 1 step 002 Main Motor CCW ENG 0 or 1 0 1 step 003 Toner Motor ENG 0 or 1 0 1 step 004 Polygon Motor ENG 0 or 1 0 1 step 005 Fan High ENG 0 or 1 0 1 step 006 Fan Low ENG 0 or...

Page 187: ...rFeedClutch1 ENG 0 or 1 0 1 step 244 PaperFeedClutch2 ENG 0 or 1 0 1 step 6008 ADF OUTPUT Check 003 Feed Motor Forward ENG 0 or 1 0 1 step 0 Off 1 On Rotats the paper feed motor to check the operation...

Page 188: ...t operate the machine until the test pattern is printed out completely Otherwise SC will occur 1 Press the User Tools key 2 Select Print List Report from the list then press the OK key 3 Select Test P...

Page 189: ...Test Page Registration Page Test Pattern Printing 187...

Page 190: ...ng 1 Enter the Maintenance Mode 2 Select Print reports from the list then press OK key 3 Select SMC Page Print for print from the list then press OK key 4 Press Yes to print the SMC reports 5 System M...

Page 191: ...switch the machine off while the firmware is downloading from the SD card Keep SD cards in a safe location where they are not exposed to high temperature high humidity or exposure to direct sunlight A...

Page 192: ...e You will hear it click Make sure the SD card locks in place To remove the SD push it in to unlock the spring lock Then release it so it pops out of the slot 5 Turn on the update switch SW5 A 6 Disco...

Page 193: ...the LCD If the file is the one you want press the OK key 10 The file is stored in memory and the screen shown below appears Press the Execute key to start updating 11 When updating completes the scree...

Page 194: ...switched ON again normal operation cannot be guaranteed To guarantee operation an update error continues to be displayed until update is successful In this case insert the SD card again switch the pow...

Page 195: ...ror messages Error Message Error Situations SD Card not supported 1 SD card not inserted 2 Bad card 3 SD card format 4 SD3 0 card File not exists 1 FW file not in D245 D245 brn Invalid file format 1 F...

Page 196: ...5 System Maintenance 194...

Page 197: ...on the SC can be reset by turning the main power switch off and on Turn the main power switch off and on C The main machine can be operated as usual excluding the unit related to the service call Turn...

Page 198: ...scanned CIS defective MPU defective Harness defective Condensation in the scanner unit CIS dirty or positioned incorrectly White plate dirty or positioned incorrectly 1 Perform the following operation...

Page 199: ...r Condition Major Cause Solution 120 00 B Scanner home position error 1 The scanner home position sensor does not go OFF even if the scanner moves 30 mm at homing The scanner home position sensor does...

Page 200: ...ition Major Cause Solution 121 00 B Scanner home position error 2 The scanner home position sensor does not go ON even if the scanner moves 480 mm from the sensor off area or 30 mm from the sensor on...

Page 201: ...pulley wire or carriage installation 2 Replace the following parts Replace the scanner motor Replace the scanner HP sensor SC No Level Error Name Error Condition Major Cause Solution 141 00 B Black le...

Page 202: ...ions Reconnect the harness of the CIS Reattach or clean the CIS Reattach or clean the white plate 2 Replace the following parts Replace the CIS Replace the MPU Replace the harness of the CIS SC No Lev...

Page 203: ...ss to the polygon motor driver damaged or not connected correctly Polygon motor or polygon motor driver defective Polygon motor drive pulse cannot be output correctly Polygon controller Check the harn...

Page 204: ...Check if the PSU 24 V power is output Replace the interface harness of the laser unit Replace the laser unit Replace the MPU Replace the PSU SC No Level Error Name Error Condition Major Cause Solution...

Page 205: ...the laser unit disconnected etc Check if the laser unit connector is connected Replace the interface harness of the laser unit Replace the laser unit Replace the MPU SC3xx Image Processing SC No Leve...

Page 206: ...defective Laser unit defective Imaging density fault HVPS board defective ID sensor dirt Clean the ID sensor Replace the ID sensor Replace and reset the ID sensor harness Replace the MPU Replace the...

Page 207: ...sensor harness Replace the MPU Replace the HVPS board SC No Level Error Name Error Condition Major Cause Solution 353 00 B ID sensor Auto adjustment PWM value error detailed One of the following condi...

Page 208: ...r harness damaged ID sensor not connected correctly MPU defective Laser unit defective Imaging density fault HVPS board defective ID sensor dirt Clean the ID sensor Replace the ID sensor Replace and r...

Page 209: ...is adjusting Vsg automatically this SC is issued only when the SP5 995 001 is set to 1 ID sensor defective ID sensor harness damaged ID sensor not connected correctly MPU defective Laser unit defecti...

Page 210: ...D sensor Reconnect the ID sensor connector SC No Level Error Name Error Condition Major Cause Solution 360 01 B TD sensor calibration error The error of the TD sensor calibration is determined if the...

Page 211: ...the TD sensor disconnected etc Replace the development unit if some error is detected SC No Level Error Name Error Condition Major Cause Solution 362 01 B TD sensor output lower limit error K TD sens...

Page 212: ...ensor Replace the developer Replace the PCDU SC4xx Image Processing SC No Level Error Name Error Condition Major Cause Solution 440 00 B Image transfer current error The machine detects 1 error 10 tim...

Page 213: ...ted Tray lift sensor error or harness disconnected Each harness damaged Main board defective Foreign matter such as paper scrap is caught between the tray and tray lift motor or in the tray Paper set...

Page 214: ...harness disconnected Tray lift sensor error or harness disconnected Each harness damaged Main board defective Foreign matter such as paper scrap is caught between the tray and tray lift motor or in t...

Page 215: ...sconnected Each harness damaged Main board defective Foreign matter such as paper scrap is caught between the tray and tray lift motor Paper set fault Tray bottom plate defective Paper feed roller mis...

Page 216: ...ted Tray lift sensor error or harness disconnected Each harness damaged Main board defective Foreign matter such as paper scrap is caught between the tray and tray lift motor Paper set fault Bottom pl...

Page 217: ...der defective An error is detected when phase A phase B signals of the encoder are not input Encoder phase pulse over An error is detected when the phase difference between phase A and phase B is shif...

Page 218: ...or restrained time over overload An error is detected when phase A phase B signals of the encoder are not input within the predetermined time Transport motor error Harness damaged Harness not connecte...

Page 219: ...er disconnection Thermistor center not connected correctly Reconnect the thermistor center Replace the thermistor center Clear this SC by executing SP5 810 001 SC No Level Error Name Error Condition M...

Page 220: ...Thermistor deformed Thermistor out of position Out of guaranteed input voltage Replace the thermistor center Clear this SC by executing SP5 810 001 SC No Level Error Name Error Condition Major Cause S...

Page 221: ...ement is cancelled Thermistor deformed Thermistor out of position Out of guaranteed input voltage After over heat prevention Replace the thermistor center SC No Level Error Name Error Condition Major...

Page 222: ...rement interval 0 1 sec Triac short circuit MPU defective Replace the MPU Clear this SC by executing SP5 810 001 SC No Level Error Name Error Condition Major Cause Solution 544 00 A Thermistor center...

Page 223: ...e heater Clear this SC by executing SP5 810 001 SC No Level Error Name Error Condition Major Cause Solution 545 02 A Heater continuously heat Low voltage An error is detected only when the input volta...

Page 224: ...fective PSU fuse 24 VS damaged Frequency instability of input power line Replace the fusing relay Replace the fuse of the PSU SC No Level Error Name Error Condition Major Cause Solution 547 02 B Zero...

Page 225: ...e 24 VS damaged Frequency instability of input power line Replace the fusing relay Replace the fuse of the PSU SC No Level Error Name Error Condition Major Cause Solution 549 01 B Temperature lowering...

Page 226: ...ctors Lowering the input voltage Reconnect the heater Replace the heater SC No Level Error Name Error Condition Major Cause Solution 549 03 B Temperature lowering detection Low voltage When fusing tem...

Page 227: ...r edge Clear this SC by executing SP5 810 001 SC No Level Error Name Error Condition Major Cause Solution 551 02 A Thermistor edge disconnection Low voltage An error is detected only when the input vo...

Page 228: ...y executing SP5 810 001 SC No Level Error Name Error Condition Major Cause Solution 554 00 A Thermistor edge high temperature detection Hardware Temperature of 250 C or higher is detected by the therm...

Page 229: ...hanged from 1 to 0 The fusing jam counter is reset when clearing this SC after SC559 00 has been issued Paper winding around the fusing roller Replace the fusing unit Clear this SC by executing SP5 81...

Page 230: ...e 2nd tray and 3rd tray connection cable Replace the 3rd tray SC No Level Error Name Error Condition Major Cause Solution 669 01 B EEPROM communication error Access type designation error 669 02 B EEP...

Page 231: ...Reinstall the EEPROM on the MPU EEPROM mounted in reverse Mount the EEPROM correctly on the MPU EEPROM defective Replace the EEPROM on the MPU SC7xx Peripherals SC No Level Error Name Error Condition...

Page 232: ...his SC is issued If the counter values 4 bits for the machine and mirroring do not agree recalculate the SUM values for the machine and mirroring If the values for both machine and mirroring do not ag...

Page 233: ...ferenced sensor within the prescribed time due to a jam downstream of the referenced sensor Main Machine No Jam Description Position Code 1 Initial jam 1 2 Tray 1 no feed A 3 Optional PFU 1 no feed Y1...

Page 234: ...1 Initial Jam Jam Description Position Code Main Machine Registration sensor B Exit sensor C ADF registration sensor P Optional PFU PFU 1 Y1 PFU 2 Y2 6 Troubleshooting 232...

Page 235: ...Sensor Locations Jam Detection 233...

Page 236: ...MEMO 234...

Page 237: ...MEMO 235...

Page 238: ...MEMO 236 EN...

Page 239: ...Model Bc C1 Machine Code D245 D246 D247 Appendices June 2015...

Page 240: ......

Page 241: ...fications 11 Scan Specifications 12 Supported Paper Sizes 18 Original Size Detection 18 Paper Feed 20 Optional Equipment 23 Paper Feed Unit PB2020 D3B1 23 2 Appendices Preventive Maintenance Tables Pr...

Page 242: ...2...

Page 243: ...g Development Dry dual component toner development Fusing System Heat roll Max Imageable Area Flatbed 297 x 432 mm 11 x 17 ARDF 297 x 600 mm 11 x 23 Target Monthly ACV 4K First Copy Time LT A4 LEF 1st...

Page 244: ...581 x 461 23 1 x 22 9 x 18 1 Mainframe with ADF 587 x 581 x 537 23 1 x 22 9 x 21 1 Weight D245 Less than 30 0 kg 66 1 lbs D246 Less than 35 0 kg 77 2 lbs D247 Less than 35 0 kg 77 2 lbs CPU 360 MHz RA...

Page 245: ...F LEF Government LG SEF G LT SEF LEF F SEF Foolscap SEF Folio SEF Executive SEF Eng Quatro SEF LEF HLT SEF 8K SEF 16K SEF LEF 11 15 SEF 11 14 SEF 10 15 SEF 10 14 SEF Recommended Paper Size 2nd 3rd Pap...

Page 246: ...11 15 SEF 11 14 SEF 10 15 SEF 10 14 SEF Custom Size Paper Width 90 mm 3 55 inch 305 mm 12 00 inch Length 148 mm 5 83 inch 600 mm 23 62 inch Image quality is not assured for the length over 432 mm Pape...

Page 247: ...Plain Paper 1 Plain Paper 2 Recycled Color Paper Special Paper Middle Thick Paper Printed Paper Preprinted Paper Prepunched Paper Letterhead Bond Paper Cardstock Paper Feed Unit Plain Paper 1 Plain Pa...

Page 248: ...200 in 1 step Number of Copy Reservations Image Density Manual 5 levels Default 3 Copy Mode Default Mixed Mixed Text Photo Diazo Voucher Paper Selection Default Tray 1 Tray 1 Default Tray 2 Tray 3 Byp...

Page 249: ...o 1 simplex 4 into 1 duplex 8 into 1 duplex 16 into 1 duplex 2 duplex into 1 duplex 4 duplex into 1 duplex Shift Erase Margin Adjustment Centering No Cornering Margin Adjustment Scan Position Adjustme...

Page 250: ...No Mirror No Positive Negative No Erase Inside No Erase Outside No Stamp Numbering Preset Stamp No User Stamp No Date Stamp No Page Number No Bates Numbering No Printing copy prevention pattern No Sha...

Page 251: ...rinter Language Standard GDI Option Print Resolution Max 600 x 600 dpi 1bit Font No Host Interfaces Standard USB 2 0 Option Ethernet Network Protocol TCP IP Option MIB Standard MIB II RFC1213 Host Res...

Page 252: ...ut Hyper V Windows Server 2008 R2 Standard Edition Enterprise Edition Windows 7 Home Basic Home Premium Professional Enterprise Ultimate Windows 8 Home Basic Home Premium Professional Enterprise Ultim...

Page 253: ...BW MH MR MMR Color JPEG Scan Mode BW BW Grayscale Color True Color Image Density Yes Manual Image Rotation No SADF Batch Mode No Mixed Size Mode No Reduce and Enlarge No Split scan from Booklet type...

Page 254: ...nt Mail Protocol Transmission Protocol Protocol SMTP Client TCP port 25 Authorization Function SMTP authentication POP before SMTP Resolution 100 150 200 Default 300 600 Max Email Address in HDD Regis...

Page 255: ...4 Characters User Pre register Max 64 Characters Input Main body text Manual No User Pre register No Preset No Input File Name Yes 16 Characters File Type True Color JPEG PDF Grayscale JPEG PDF Black...

Page 256: ...ch client folder By name and ID Homefolder over LDAP No Max client folder numbers per send 1 Simultaneous Transmission No Group address No Input File Name Yes 16 Characters Input Subject Max 64 Charac...

Page 257: ...Server 2008 R2 Standard Edition Enterprise Edition Windows 7 Home Basic Home Premium Professional Enterprise Ultimate Windows 8 Home Basic Home Premium Professional Enterprise Ultimate Windows 8 1 Hom...

Page 258: ...97 Y Y Y A4 LEF 297 x 210 Y Y Y B4 SEF 257 x 364 Y Y Y B5 SEF 182 x 257 Y Y Y B5 LEF 257 x 182 Y Y Y A5 SEF 148 x 210 Y Y Y A5 LEF 210 x 148 Y Y Y A6 SEF 105 x 148 Y A6 LEF 148 x 105 Y B6 SEF 128 x 18...

Page 259: ...e SEF 7 1 4 x 10 1 2 Y Y Y Exective LEF 10 1 2 x 7 1 4 Y Y Y Eng quatro SEF 8 x 10 Y Y Y Eng quatro LEF 10 x 8 Y Y Y HLT SEF 51 2 x 81 2 Y Y Y HLT LEF 81 2 x 51 2 Y Env 10 SEF 104 8 x 241 3 mm Com10SE...

Page 260: ...x 14 Y Y Y Paper Feed Remarks Y Yes available Not available Size W x L mm Tray 1 Tray 2 3 Option By pass Tray Duplex A3 SEF 297 x 420 Y Y Y Y A4 SEF 210 x 297 Y Y Y Y A4 LEF 297 x 210 Y Y Y Y B4 SEF...

Page 261: ...Y Y Y G LGL SEF 8 1 4 x 14 Y Y Y Y G LT SEF 8 x 10 1 2 Y Y Y Y G LT LEF 10 1 2 x 8 Y Y Y Y F SEF 8 x 13 Y Y Y Y Foolscap SEF 81 2 x 13 Y Y Y Y Folio SEF 81 4 x 13 Y Y Y Y Exective SEF 7 1 4 x 10 1 2 Y...

Page 262: ...162 x 229 Y Env C5 LEF 229 x 162 Y Env C6 SEF 114 x 162 Y Env DL SEF 110 x 220 Y 8K SEF 267 x 390 Y Y Y Y 16K SEF 195 x 267 Y Y Y Y 16K LEF 267 x 195 Y Y Y Y 12 x 18 SEF 12 x 18 Y 11 x 15 SEF 11 x 15...

Page 263: ...LEF F SEF Foolscap SEF Folio SEF Executive SEF LEF Eng Quatro SEF LEF HLT SEF 8K SEF 16K SEF LEF 11 15 SEF 11 14 SEF 10 15 SEF 10 14 SEF Custom Size Paper Width 98 297mm Length 162 432mm Paper Weight...

Page 264: ...1 Appendices Specifications 24...

Page 265: ...re and humidity Yield may change depending on circumstances and print conditions Symbol keys C Clean R Replace L Lubricant I Inspect Mainframe Item 60K 120K 180K EM Note Scanner Platen cover C I L Rep...

Page 266: ...C I R Wipe with a cloth dampened with ethyl alcohol Fusing entrance guide plate C I Bearing C I L Paper path Feed roller R C Damp cloth Friction pad R C Damp cloth Paper end sensor C Damp cloth By pas...

Page 267: ...F feed roller C Replace parts every 45K original Damp cloth ADF feed roller torque limiter C Replace parts every 45K original Duplex Duplex transfer rollers C Damp cloth Paper Feed Unit PB2020 Item 12...

Page 268: ...MEMO 28 EN...

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