29
www.retromanufacturing.com
Warranty
Your unit comes with a manufacturer's warranty covering any defects in materials and
workmanship. Retro Manufacturing, LLC (collectively referred to as "the warranter"), at
its option, will either (a) repair your unit with new or refurbished parts or (b) replace it with
a new or refurbished unit. The warranty period starts from the original purchase date and
is valid for the length of time indicated in the chart below. The decision to repair or replace
will be made by the warranter.
ITEM
ITEM
WARRANTY
WARRANTY
Motor 1A, Motor 2A, Motor 1DAB,
Motor 2DAB
One (1) Year
Motor 4HD, Motor 6
Two (2) Years
During the "Parts" warranty period, there will be no charge for parts. You must mail in your
unit during the warranty period at your expense. This warranty only applies to products
purchased directly from Retro Manufacturing or an authorized dealer. This warranty
is extended only to the original purchaser of a new product that was not sold "as is."
A purchase receipt or other proof of the original purchase date is required for warranty
service.
To handle a warranty issue, contact us at
or
888.325.1555
for a Return Authorization (RA) number. A RA number must accompany all
returns and warranty issues. Any product received without a RA number will be refused.
LIMITED WARRANTY-LIMITS AND EXCLUSIONS
This warranty ONLY COVERS failures due to defects in materials and workmanship and
DOES NOT COVER normal wear and tear or cosmetic damage. The warranty ALSO
DOES NOT COVER damages that occurred during shipment, failures which are caused
by products not supplied by the warranter, failures that result from accident, misuse,
abuse, neglect, bug infestation, mishandling, misapplication, alteration, faulty installation,
set-up adjustment, maladjustment of consumer control, improper maintenance,
improper antenna, inadequate signal reception or pickup, power line surge, improper
voltage supply, lightning, modification, commercial use (such as use in hotels, offices,
restaurants, or other business uses) or rental use of the product, or service by anyone
other than Retro Manufacturing, LLC, or damage that is attributable to acts of God.
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER
LIMITED WARRANTY. THE WARRANTER IS NOT LIABLE FOR INCIDENTAL
OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS UNIT
OR ARISING OUT OF ANY BREACH OF THIS WARRANTY. (As examples, this
excludes damages for lost time, the cost of having someone remove or re-install an
installed unit if applicable, travel to and from the servicer, and loss of media, data, or
other memory contents. The items listed are not exclusive but are for illustration only.)
ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE WARRANTY OF
MERCHANTABILITY, ARE LIMITED TO THE PERIOD OF THE LIMITED WARRANTY.
Some states do not allow the exclusion or limitation of incidental or consequential
damages or limitations on how long an implied warranty lasts, so the exclusions may not
apply to you. This warranty gives you specific legal rights, and you may also have other
rights which vary from state to state. If a problem with this unit develops during or after the
warranty period, you may contact your dealer or Retro Manufacturing, LLC.
