Respironics REMstar Pro, User Manual

Page: 47 / 64

5-5 REM
STAR
P
RO
M S
ERIES
U
SER
M
ANUAL
P
ROBLEM
W
HY
I
T
H
APPENED
W
HAT TO
D
O
The device’s display is
erratic. The device or
power supply has
been dropped
or mishandled,
or the device or
power supply is in
an area with high
Electromagnetic
Interference (EMI)
emissions. Unplug the device and the power supply.
Reapply power to the device. If the problem
continues, relocate the device to an area with
lower EMI emissions (e.g., away from electronic
equipment such as cellular phones, cordless
phones, computers, TVs, electronic games, hair
dryers, etc.).
If the problem still occurs, contact your home
care provider for assistance.
Device Resets/Reboots:
The device shuts down
and restarts automati-
cally during therapy.
(This is unlikely to occur.)
The device comes
installed with
troubleshooting
software that
automatically
monitors perfor-
mance. Such a reset poses no danger to the patient
and assures that the patient receives prescribed
therapy throughout the night. If there is a pos-
sibility of damage to the device, the device will
shut down permanently. The product will then
display the following system error alert symbol
to indicate that the device be returned to the
home care provider for service:
The Ramp feature does
not work when you
press the Ramp button
( ). Your home care
provider did not
prescribe Ramp for
you, or your CPAP
pressure is already
set to the mini-
mum setting. If Ramp has not been prescribed for you, dis-
cuss this feature with your home care provider
to see if they will change your prescription.
If your provider has enabled Ramp, but the
feature still does not work, check the CPAP set-
ting on your Active Display screen. If CPAP is set
to the minimum setting (4.0 cm H
2
O), the Ramp
feature will not work.