REICH 322/518, Installation And Instruction Manual, Page: 14 / 32

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8. Troubleshooting
If the c-Go fails to perform properly, please check the status display on the unit first.
Two flashing displays indicate an error status. The error code may be determined by
observing how many times the displays are flashing. In case of an error the following
flashing sequence will run:
Problem Mögliche Ursachen Lösung
Mains supply not connected
Vehicle battery voltage low Check mains supply/connection
Check vehicle battery charging
procedure
c-Go or supply cable failure Please contact the service de-
partment
All LEDs are blin-
king quickly A problem has been found Count the number of flashes
between the pauses and consult
table 2
LED not flashing
Error code Description Possible causes and solution(s)
1, 2, 3 Internal error Reboot the c-Go. If the problem continues,
contact the service department
4 Temperature too
low Mode the battery and the c-Go to a warmer place.
If the problem continues, contact the service de-
partment
5 Temperature too
high Allow the c-Go to cool down for 15 minutes.
Restart the charging procedure.
Avoid exposure to direct sunlight.
If the problem persists, contact the service depart-
ment
7 Current voltage too
high Check the battery and the wiring.
Restart the charging procedure.
If the problem persists, contact the service depart-
ment
9 Battery reverse
polarity Disconnect the battery and check the polarity
Table 2: Error codes
Table 1: Fault diagnostics
Upon elimination of the error cause the c-Go may be rebooted by disconnecting the
unit briefly from the power supply.