Q7: Why does SkyATA fail to initialize?
A:
The phone receiver is not on-hook properly.
Q8: Why doesn
’t SkyATA work properly in some USB ports of Windows
2000 system?
A:
We strongly recommend user to install SkyATA AP program when user 1
st
time
plugs SkyATA dongle into one certain USB port of any Windows 2000 system.
Or user needs to remember to plug SkyATA dongle into the same USB port
which user 1
st
time plugged in and install SkyATA AP program if user didn't
install SkyATA AP program at 1
st
time.
In some case, user might have 1
st-
time plug SkyATA dongle into one Windows
2000 system USB port without installing SkyATA AP program. Next time, user
might plug SkyATA into another USB port and install SkyATA AP program and
it worked perfect. Later on if user plugged SkyATA dongle into the USB port
which user 1
st
time plugged in, then user might have problem to use SkyATA
unless user re-install SkyATA AP program. The quick solution is to install
SkyATA program again as the pop-up message suggests. Also you can refer
to FAQ 4 if you still encounter problem.
This problem might happen in Windows 2000 system only.
