Q9: Why doesn
’t the phone ring when there is an incoming call?
A:
a. Please make sure whether SkyATA is successfully installed or not as
description in FAQ 3.
b. Try to change the Ring signal frequency selection in Phone Setting page.
c. Try with other analog phone because some phone might have special
driving requirements although we have tried to make our device compatible.
Q10: Why can't I hear dial-tone when I pick up the handset?
A:
a. Please make sure whether SkyATA is successfully installed or not as
description in FAQ 3.
b. Make sure SkyATA has been chosen as the Skype sound device for Audio
In/Out, please refer to FAQ 11.
c. Please check whether your computer has entered into power saving mode
or not. User needs to make PC wake up from power saving mode and
SkyATA will re-initialize before normal operation. Please remember to make
sure phone is on-hook when SkyATA is initializing.
Q11: Why can't I hear any voice after I pick up phone receiver and Skype
shows connected when I make or answer a call?
A:
Make sure SkyATA has been chosen as the Skype sound device for Audio
In/Out. Go to the Skype window main menu Tools and choose Options. In the
next window, click "Sound Devices" tab in the left and choose SkyATA from
Audio In and Audio Out scroll bar.