Malfunctions
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Malfunctions
Behavior in event of faults
In the event of an irregularity or malfunction, different displays are shown depending on the control
unit connected.
IMPORTANT
If malfunctions that endanger the safety of individuals occur, the system
must be turned off. It may not be turned back on until the problem has been
resolved by a professional and the danger no long exists.
NOTICE
If the door performs a slow opening or closing movement, it may be a de-
liberate automatic redundancy test.
Display on the control unit
▪
Status messages are displayed with status number and text.
▪
The display changes alternately from white to black.
▪
After 10 seconds, the telephone number of the relevant service centre is alternately displayed.
Possible troubleshooting
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Based on the status display some errors can sometimes be eliminated
▪
If you are not sure, please contact the relevant service centre
▪
Before you call, write down the data displayed on the BDE-D. This information provides the tech-
nician with important informations for troubleshooting
▪
If several status messages are active at the same time, they are numbered: e.g. error 1 / 2
▪
Pressing the E-button permits to navigate from one error message to the next one
Example:
Which information?
Procedure
How displayed? (Example)
Status text and number
▪
It is automatically displayed
on the BDE-D
Software-Versions
▪
Press the following button on
the BDE-D for 2 seconds
Resetting the control module
In some cases, the malfunction may be remedied by restarting the control unit. Please proceed as
described below.
▪
Make sure that the drive cladding is closed and that nobody is obstructing the system or ap-
proaching it, thereby triggering an opening of the system.
Press > 5 seconds
No
Yes
▪
The system will reset
▪
The first movement after a reset occurs at reduced speed
▪
If a fault is still displayed on the control unit after resetting, please contact our service centre,
sta-
ting the error message.
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8.1
8.1.1
8.1.2
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