RCH
INSTALLATION AND MAINTENANCE MANUAL model TOUCH ME
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10. ERROR MESSAGES LIST
CODE
DESCRIPTION
E01
“VALUE NOT VALID [CL] ”
It Indicates that the last key pressed is not matching the current procedure
E02
“WRONG FUNCTION Press [CL] "
It indicates an error in the current procedure. Press CL and verify again the entering
of the data.
E03
“WRONG DATE Press [CL] "
The format of the date entered is incorrect (refer to chapter 6.9)
E04
"WRONG TIME Press [CL] "
The format of the hour entered is incorrect (refer to chapter 6.9)
E05
"WORD TOTALE NOT ADMITED [CL] "
It is not possible to program a word including the word TOTALE.
E06
"BARCODE WRONG [CL] "
It Indicates that the barcode entered is wrong. Press CL and verify the code again.
E07
"FISCAL CODE WRONG [CL] "
It Indicates that the barcode entered is wrong. Press CL and try again.
E10
"MMC FORMAT NOT CORRECT! [CL] "
It Indicates that the MMC entered is other than the type supplied by RCH. Enter only
MMC supplied by RCH.
E11
“MMC ALREADY USED! [CL] "
It Indicates that the (electronic journal) inserted is not brand new. Insert another
brand new MMC.
E12
"E.J. ABSENT OR WRONG [CL] "
It indicates that MMC is missing (electronic journal), or that the E.J. cumulative
number is wrong. Insert a new MMC or the proper E.J..
E14
“MMC WRITE ERROR!”
It indicates that an error occurred during the writing of the data onto the electronic
journal (E.J.). Switch off and switch on again the cash counter, fully cancelling the
current receipt (Receipt void). Should the problem appear several times, contact the
service centre.
E20
"WRONG SEQUENCE Press [CL] "
It indicates that the pressure onto the last pressed key is incorrect in the sequence of
the current commands.
E21
“OPERATION NOT ADMITED! [CL] "
It indicates that the last operation performed is not allowed by the current procedure.
E22
“ITEM NOT FOUND [CL] "
It indicates that the item code (PLU) entered is not in the cash counter memory.
Verify the code.
E23
"CONTROL KEY MISSING [CL] "
It means that one or more mandatory keys are missing. The mandatory keys (or
control keys) are:
[CASH], [SUBTOTAL], [%+], [% -] and receipt [Void].
They must always be present.
E30
"E.J. FULL! Press [CL] "
It indicates that the electronic journal (MMC) is finished. Replace MMC (refer to
chapter 13).
E31
"E.J. NEAR FULL [CL] "
It indicates that the electronic journal (MMC) is almost full and that must be changed
the soonest possible (refer to chapter 13).
E40
"NEGATIVE RECEIPT [CL] "
The Cash counter accepts that the subtotal may be negative. However, it prevents
the receipt from being closed. Sell further items to close the receipt at zero or with a
positive balance.
