27
TROUBLESHOOTING GUIDE
Symptom
Cause And Remedy
The unit does not respond when
POWER
is pressed.
• Check that the AC power cord is connected.
• The region number of the disc doesn't match the region number of the
unit.
• The TV is not set to receive DVD signal output.
• The video cable is not connected.
• The TV is not turned on.
The picture is not clear.
• Clean the disc.
• If video from your system has to go through your VCR to get to your TV,
the copy-protection applied to some DVD programs could affect picture
quality. If you still experience problems after checking your connections,
try connecting your unit directly to your TV through the S-Video input.
• The disc is scratched.
• The input selection is incorrect.
No sound or only a very low-level sound is heard.
• Check that the speakers and equipment are connected securely.
• Make sure you have selected the correct equipment on the system.
• The system is in pause mode or in slow-motion play mode. Press
PLAY
.
.
.
.
to return to normal play mode.
• Fast forward or fast reverse is performed. Press
PLAY
.ý
.ý
.ý
.ý
to return to
normal play mode.
• Check the speaker settings.
• Make sure that AUDIO output and AV IN input connections are correct.
• Adjust the speaker volume.
• The DVD cannot be decoded to produce speaker output.
• This unit is too hot. Shut off for about half an hour for cooling down.
• You can use the Pink Noise setting to test the speaker. See “Customizing
the Function Settings” on Page 21
Severe hum or noise is heard.
• Check that the speakers and equipment are connected securely.
• Check that the connecting cords are away from a transformer or motor,
and at least 10 feet (3 meters) away from a TV set or fluorescent light.
• Move your TV away from the audio equipment.
• The plugs and jacks are dirty. Wipe them with a cloth slightly moistened
with alcohol.
• Clean the disc.
• Vibrations from the speakers are affecting the unit.
The remote control does not function.
• Remove any obstacles between the remote and the unit.
• Use the remote near the unit.
• Point the remote at the remote sensor on the unit.
• Replace all the batteries in the remote with new ones.
The disc does not play.
• There is no disc inside.
• Insert the disc correctly with the playback side facing down on the disc
tray.
• Clean the disc.
• A non-NTSC disc has been inserted. The unit and disc region number are
incompatible.
• Condensation may have formed inside the unit due to a sudden change in
temperature. Wait about an hour for it to clear and try again.
The DVD door cannot open.
Reset the unit. Press
POWER
to turn off the unit. Wait for a few seconds, then
restart the unit.
