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Chapter 6: Troubleshooting
Procedure 3: Checking SAS Host Connections
QuantumLTO-7 HH SAS User’s Guide
87
Note:
If a cartridge is dropped and appears to externally be
undamaged, there may still be internal damage that will not
become obvious until an attempt is made to write or read data
to/from the tape. If a tape is dropped, it is very likely the media
inside the cartridge will have resultant edge damage that will
cause later write/read problems. Keep close records of any
dropped media and if write read problems are seen in later use,
remove the media from use and dispose of it.
Note:
If your cartridge does not eject properly, contact your service
representative.
Procedure 3: Checking SAS Host Connections
Check the host connections for your drive by following the steps below.
If your server is not communicating with the SAS drive, the problem
may be with the SAS cable, the SAS host adapter or the SAS host
adapter setup.
1
Check if the tape drive power is on.
2
Verify the SAS cable is connected properly to the server and to the
tape drive.
3
Check whether the parameters for the SAS host adapter installation
are correct.
4
Verify the SAS host adapter is supported by the tape drive.
5
Ensure there is a point-to-point connectivity between the server and
the tape drive. SAS connectivity does not support multiple drive
connections (daisy-chaining of devices).
6
Check the length of the SAS cable. It can not exceed 5.5m (18 ft).
Summary of Contents for LTO-8 HH SAS
Page 1: ...Technical Reference Manual Quantum LTO 8 HH SAS User s Guide 6 68132 03 Rev A...
Page 8: ...Contents viii QuantumLTO 8 HH SAS User s Guide...
Page 30: ...Chapter 2 Introduction Specifications 22 QuantumLTO 8 HH SAS User s Guide...
Page 40: ...Chapter 3 Installation Updating firmware 32 QuantumLTO 8 HH SAS User s Guide...
Page 74: ...Chapter 4 Operations Diagnostic and Maintenance Functions 66 QuantumLTO 8 HH SAS User s Guide...
Page 92: ...Chapter 5 Media Disposing of Tape Cartridges 84 QuantumLTO 8 HH SAS User s Guide...
Page 108: ...Appendix A Error Codes and Messages 100 QuantumLTO 7 HH SAS User s Guide...
Page 110: ...Appendix B Tape Alert Flags 102 QuantumLTO 7 HH SAS User s Guide...
Page 126: ...Glossary 118 Quantum LTO 7 HH SAS User s Guide...