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Appendix A: Error Codes and Messages
94
QuantumLTO-7 HH SAS User’s Guide
6
Tape drive or media error. The tape drive determined that an error occurred, but it cannot
isolate the error to faulty hardware or to the tape cartridge. Ensure the tape cartridge is the
correct media type:
• Ultrium 1, 2, 3, 4, 5 and 6 cartridges are not supported in the Ultrium 8 tape drive.
• Drive will not accept an expired Cleaning Cartridge.
• Drive will not accept a WORM cartridge when running diagnostic tests in Maintenance
Mode.
• Drive will not write over existing datasets on a WORM cartridge. Ensure you are
appending datasets on WORM media rather than attempting to write over existing
datasets.
If the tape cartridge is the correct media type, perform the following action:
6
For Problems with Writing Data:
If the problem occurred while the tape drive was writing data to the tape, retry the
operation with a different cartridge:
• If the operation succeeds, the original cartridge was defective. Copy data from the
defective cartridge and discard it.
• If the operation fails and another tape drive is available, insert the cartridge into the other
unit and retry the operation.
• If the operation fails, discard the defective cartridge.
• If the operation succeeds, insert a scratch data cartridge into the first unit and run
Function Code 1: Run Drive Diagnostics
• If the diagnostics fail, replace the tape drive.
• If the diagnostics succeed, the error was temporary.
• If the operation fails and another tape drive is not available, insert a scratch data cartridge
into the unit and run
Function Code 1: Run Drive Diagnostics
• If the diagnostics fail, replace the tape drive.
• If the diagnostics succeed, discard the cartridge.
If the problem occurs with multiple tape cartridges, run
• If the diagnostics fail, replace the tape drive.
• If the diagnostics succeed, run
• – If the diagnostic fails, replace the tape drive.
• – If the diagnostic succeeds, replace the cartridges that caused the problem.
The error code clears when you remove the tape cartridge or place the tape drive in
maintenance mode.
Error
Code
Cause and Action
Summary of Contents for LTO-8 HH SAS
Page 1: ...Technical Reference Manual Quantum LTO 8 HH SAS User s Guide 6 68132 03 Rev A...
Page 8: ...Contents viii QuantumLTO 8 HH SAS User s Guide...
Page 30: ...Chapter 2 Introduction Specifications 22 QuantumLTO 8 HH SAS User s Guide...
Page 40: ...Chapter 3 Installation Updating firmware 32 QuantumLTO 8 HH SAS User s Guide...
Page 74: ...Chapter 4 Operations Diagnostic and Maintenance Functions 66 QuantumLTO 8 HH SAS User s Guide...
Page 92: ...Chapter 5 Media Disposing of Tape Cartridges 84 QuantumLTO 8 HH SAS User s Guide...
Page 108: ...Appendix A Error Codes and Messages 100 QuantumLTO 7 HH SAS User s Guide...
Page 110: ...Appendix B Tape Alert Flags 102 QuantumLTO 7 HH SAS User s Guide...
Page 126: ...Glossary 118 Quantum LTO 7 HH SAS User s Guide...