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AXIS 241SA

AXIS 243SA

AXIS 247S

ACTi

ACTi ACM-123X

ACTi ACM-1311

ACTi ACM-143X

ACTi ACM-3001

ACTi ACM-3211

ACTi ACM-3311

ACTi ACM-34XX

ACTi ACM-4100

ACTi IP Cameras

ACTi ACM-4200

ACTi ACM-5001

ACTi ACM-56XX

ACTi ACM-5711

ACTi ACM-7411

ACTi ACM-8211

ACTi ACM-8511

ACTi CAM-5XXX

ACTi CAM-6XXX

ACTi ACD-2100

ACTi ACD-2200

ACTi Video Server

ACTi SED-2140

ACTi SED-2120

Arecont Vision

Arecont AV 1300

Arecont AV 2100

Arecont AV 3130/ 3100

Arecont Vision IP Cameras

Arecont AV 3105

Arecont AV 5100

Arecont AV 5105

Arecont AV 8180

Canon

Canon VB-C300

Canon VB-C300 series

Canon VB-C300B

Canon VB-C50 series

Canon VB-C50iR

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Summary of Contents for VioStor-2008

Page 1: ...VioStor 2008 2012 Network Video Recorder User Manual Version 1 0 0 Copyright 2009 QNAP Systems Inc All Rights Reserved ...

Page 2: ...its documentation QNAP makes no warranty or representation expressed implied or statutory with respect to its products or the contents or use of this documentation and all accompanying software and specifically disclaims its quality performance merchantability or fitness for any particular purpose QNAP reserves the right to revise or update its products software or documentation without obligation...

Page 3: ...he power supply provided by the manufacturer z Service Please contact qualified technicians for any technical enquires Do not repair this product by yourself to avoid any voltage danger and other risks caused by opening this product cover z Warning To avoid fire or electric shock do not use this product in rain or humid environment Do not place any objects on this product 3 ...

Page 4: ... 2 2 Display Mode 31 3 2 3 PTZ Camera Control Panel 31 3 2 4 Multi server monitoring 32 Chapter 4 Playback Video Files 33 4 1 Use Web Playback Interface 33 4 2 Access Recordings via Network File Service 38 4 2 1 Windows Network Neighborhood SMB CIFS 39 4 2 2 Web File Manager HTTP 39 4 2 3 FTP Server FTP 40 Chapter 5 System Administration 41 5 1 Quick Configuration 43 5 2 System Settings 47 5 2 1 S...

Page 5: ...ings 72 5 6 5 Advanced Settings 73 5 7 System Tools 75 5 7 1 Alert Notification 75 5 7 2 Restart Shut Down 76 5 7 3 Hardware Settings 76 5 7 4 System Update 78 5 7 5 Backup Restore Reset Settings 79 5 7 6 Remote Replication 80 5 7 7 Hard Disk SMART 84 5 7 8 E map 85 5 7 9 Ping Test 85 5 8 Logs Statistics 86 5 8 1 Event Logs 86 5 8 2 Surveillance Logs 86 5 8 3 On line Users List 87 5 8 4 Historical...

Page 6: ...bleshooting 91 Appendix A Hard Disk Recommendation List 94 Appendix B Dynamic Domain Name Registration 95 Appendix C Product Specifications 98 Appendix D Compatible Network Camera List 102 Appendix E Configuration Examples 110 Technical Support 115 6 ...

Page 7: ...ace any objects on this product for the server s normal operation and to avoid overheat 6 Use the flat head screws in the product package to lock the hard disks in this product when installing hard disks for proper operation 7 Do not place this product near any liquid 8 Do not place this product on any uneven surface to avoid falling off and damage 9 Make sure the voltage is correct in your locati...

Page 8: ...re Design 1 Embedded system with low power consumption 2 Support 2 high speed SATA hard drives 3 Storage capacity up to 4 TB for long time recording Powerful Surveillance Features 1 High quality recordings in Motion JPEG MPEG 4 H 264 depends on supported camera 2 All in one recording functions z Continuous Manual Scheduled recording z Alarm recording by motion detected or sensor triggered z Alarm ...

Page 9: ...12 Up to 360 frames at D1 720x480 or VGA 640x480 Real performance may vary according to the camera model and installed environment 2 Support Megapixel recording 3 Built in high speed Gigabit LAN interface High Reliability and Smart Features 1 Support extra secure data protection by RAID 1 Mirroring technology 2 Support RAID 0 JBOD Just a Bunch of Disks Linear disk volume configuration 3 Intelligen...

Page 10: ...z FTP server z Web File Management HTTP For more information of VioStor designs and specifications please refer to Appendix C 10 ...

Page 11: ...m Architecture The following illustrations show how VioStor can be applied in different network environment Network Surveillance Installation for SOHO and SMB Remote monitoring and playback over the Internet 11 ...

Page 12: ...Central surveillance deployment for international enterprise 12 ...

Page 13: ...ease check that your VioStor package contains all the following items 9 VioStor Network Video Recorder 9 Adaptor 9 Power cord 9 CD ROM 9 Quick Installation Guide 9 Flat head screws x 8 9 Ethernet cable x 2 9 Hard disk lock 13 ...

Page 14: ... auto video backup button 2 USB 2 0 3 LED Indicators HDD1 HDD2 LAN eSATA 4 Power button 5 Power Connector 6 Giga LAN x 2 7 USB 2 0 x 2 8 Password Network Settings Reset Button 9 K Lock Security Slot 10 eSATA x 2 Reserved 11 VGA Reserved 14 ...

Page 15: ...Requirements For better system performance your computer should at least fulfill the following requirements z CPU M JPEG format up to 12 channels Intel Pentium 4 2 4 GHz or above MPEG 4 H 264 format up to 12 channels Dual core 2 4 GHz or above z Operation System Microsoft Windows XP Vista 32 bit z Memory 1 GB or above z Network Port 100Mbps Ethernet port or above z Web Browser Microsoft Internet E...

Page 16: ...Security Setting of Web Browser Please make sure the security level of the IE browser in Internet Options is set to Medium or lower 16 ...

Page 17: ...ease follow the steps below to install the hardware z Install the hard disk s z Connect the network cable and power cord z Turn on the power 1 Take out the disk trays 2 Install a hard disk on each tray Make sure the disk holes match the holes at the base of the disk tray and lock the disk with four screws 17 ...

Page 18: ...isk trays to the end 4 Connect the network cable 5 Connect the power cord and plug in the power cord to the socket 6 Turn on the server The server beeps once Wait for one minute until the server beeps another time The server has started up successfully 18 ...

Page 19: ...e VioStor by QNAP Finder z Connect to the configured VioStor and install ActiveX After that you can check if the server is working properly by the web interface 1 Install QNAP Finder Execute the product CD the following menu will be shown Select Install QNAP Finder Follow screen instructions to install QNAP Finder QNAP Finder will run automatically then If you are using Windows XP SP2 or later the...

Page 20: ...sk if you want to perform quick setup Click Yes to continue Note If VioStor is not found click Refresh to try again You must enter the administrator name and password to perform quick setup The default administrator name and password are as below Use name admin Password admin 20 ...

Page 21: ...wn Click Next to continue and complete the configuration Note Please make sure all the network cameras are configured and connected to the network VioStor will restart after changing the settings When quick setup is completed click Finish to continue 21 ...

Page 22: ...uick setup you will return to the main screen of QNAP Finder Select a VioStor on the menu and double click the server name to enter the monitoring screen You must enter a correct user name and password to access the server Then click OK 22 ...

Page 23: ...t time you connect to the server please install ActiveX Follow the instruction to install ActiveX When the live video is displayed and the recording indicator is shown you have successfully installed VioStor 23 ...

Page 24: ... or two in VioStor finish disk volume configuration and format the hard disk s Otherwise the system may not function properly 2 When two disks are installed make sure hard disk 1 is installed on top of hard disk 2 3 1 Connect to VioStor Follow the steps below to connect to VioStor monitoring page 1 Open an IE browser and enter the IP address of VioStor Or execute the QNAP Finder shortcut on the De...

Page 25: ...user name and password to login VioStor Default User name admin Default Password admin 3 To view VioStor live video you must install the VioStor ActiveX control first Follow browser s instructions to install it 25 ...

Page 26: ...ifferent NVR servers can be added for monitoring Select language Select the display language E map To display the location of the camera The e map can be changed in system configuration page Enter system configuration page Login system configuration page which can only be accessed by administrator Monitor settings Configure the advanced settings of monitoring page You can configure the source of v...

Page 27: ...k this button to go to the homepage of the selected camera Event Notification When the alarm recording is enabled and an event is detected this icon will be shown instantly Click this icon to view the alert details Digital zoom Select a camera and click this button to enable the digital zoom function of the camera You can also right click the monitoring channel to enable this function Press and ho...

Page 28: ...em error 4 Click the event notification icon to view the event details enable or disable the alert sound or clear the event logs 5 When the digital zoom function is enabled on multiple cameras the zooming function will be affected if your computer performance is not high enough 6 Right click the monitoring channel on the live view page The following functions are available depending on the camera ...

Page 29: ...upports zooming you can use a wheel mouse to adjust the zooming distance by scrolling the wheel These operations depend on the camera model Please refer to the user manual of your camera for further information When you enable digital zoom you can right click the camera and control the PTZ function You can press and hold the left mouse button to zoom in or press and hold the right mouse button to ...

Page 30: ... within the live video window The following messages may be shown z Connecting If the network camera is located in remote network or Internet it may take some time to establish connection to the camera z Disconnected Users cannot connect to the network camera Please check the network connection of your computer and the availability of the network camera If the camera is in Internet the port for th...

Page 31: ...le depending on the camera model please refer to the user manual of the camera The digital zoom function cannot be used with the PTZ function at the same time Adjust PT angle of the camera Select PTZ camera preset positions Zoom out Focus control of the PTZ camera Zoom in Zoom home Digital zoom Single channel mode 4 channel mode 8 channel mode 10 channel mode Full screen Multi channel mode 6 chann...

Page 32: ...t on the live view page A Click Auto Detect to search for the QNAP NVR in the LAN and add the server to the server list B Click Add to add the QNAP NVR to the server list 2 Up to 120 channels from different NVR servers can be added for monitoring 32 ...

Page 33: ...to access the recorded video files directly 4 1 Use Web Playback Interface 1 Click the playback button on the monitoring page 2 The following page will be shown To return to the monitoring page click To enter the system administration page click Note If you do not have access authority of the cameras you will not be able to get the recording file list and play the video recordings of the cameras P...

Page 34: ...move a server d Auto Auto search servers e Default settings Enter the default user name and password for all newly added servers ii Select the camera recording type the start and end time when the video is recorded and click OK Hint The regular recording data are shown in white The alarm recordings are highlighted in red on the playlist 3 Click Play to start playing 34 ...

Page 35: ...he Express Quad View Playback for your convenience You can either divide the selected time equally into four playback views or load four consecutive cameras to play Express Quad View Playback Divide the selected time equally into four playback views Select only one camera and check the option Divide the selected time period equally into all the playback windows to play Click OK 35 ...

Page 36: ...Express Quad View Playback Play the video files recorded by four IP cameras simultaneously 36 ...

Page 37: ...z Play the Video Files 1 Click Add files 2 Browse and select the files to play 3 The playlist will be shown Click Play to start playing 37 ...

Page 38: ...on VioStor z Windows Network Neighborhood SMB CIFS z Web File Manager HTTP z FTP Server FTP Note 1 To access the video file by these protocols you must enter the user name and password with the administrator access right 2 To be able to use these services enable the files services in Network Settings File Services in the system administration page 38 ...

Page 39: ...ording folder by either z In Web Playback Interface click button z In Windows XP run viostor_ip_address from Start menu For example from Start button and click Run then enter and run 192 168 1 201 if the IP address of your VioStor is 192 168 1 201 4 2 2 Web File Manager HTTP You can access recorded files from web browser by z In Web Playback Interface click button 39 ...

Page 40: ...ocol by either z In Web Playback Interface click button z In Windows Internet Explorer enter the following address ftp username password viostor_ip_address to connect For example enter ftp admin admin 192 168 1 201 if the IP address of your VioStor is 192 168 1 201 40 ...

Page 41: ...n page please login the monitoring page as an administrator and click The System Administration home page will be open as below An intuitive user interface is provided for the users to view the monitoring screens connection and recording status and network bandwidth 41 ...

Page 42: ...ge will be open to guide you through the setup steps first If there are questions click on the help button on the top right hand corner The functions of the buttons are described below Return to monitoring page Playback recorded video View On line help Log out 42 ...

Page 43: ...to configure VioStor Note All changes to the settings will be effective only when the last step is applied Step 1 Enter the server name Step 2 Change the administrator password or select to use the original password Step 3 Enter the date time and time zone of the server 43 ...

Page 44: ...Enter the IP address subnet mask and default gateway of the server Step 5 Select the disk configuration to initialize the disk volume for the first time configuration All data on the disk s will be deleted 44 ...

Page 45: ...enable or disable recording on each camera test connection to the cameras and then click Save to apply the changes Click Search to search for the IP cameras in the local network Select a channel for the camera and click Add to add the camera By using the search function the camera model and the IP address are filled in automatically Click Close to close the search results 45 ...

Page 46: ...o apply the changes and initialize the system Congratulations Quick configuration is completed and you can start to use VioStor Click Start Monitoring to view the live video from the cameras or click Close to return to the system administration home page 46 ...

Page 47: ...numbers and hyphen The server does not accept names with space or names in pure number The following characters are not supported 5 2 2 Date Time Set the date time and time zone according to your location If the settings are incorrect the following problems may occur z When playback the recorded video files the display time will be incorrect z The time of event log displayed will be inconsistent w...

Page 48: ...tically with specified NTP Network Time Protocol server Enter the IP address or domain name of the NTP server e g time nist gov time windows com Then enter the time interval for adjusting the time Note The first time you enable NTP server it may take several minutes for time synchronization before the time is correctly adjusted 48 ...

Page 49: ...5 2 3 View System Settings You can view all current system settings e g server name on this page 49 ...

Page 50: ...5 3 Network Settings You can configure WAN and LAN settings DDNS service file service host access control and view network settings in this section 5 3 1 TCP IP Configuration 50 ...

Page 51: ...f switching over the network transfer port to the redundant port automatically when the primary one fails due to hardware or connection error to avoid network disconnection When the primary network port resumes to work the network transfer will be switched back to that port automatically 51 ...

Page 52: ...yer 3 protocol IP NCP IPX only Multicast broadcast and other non routable protocols e g NetBEUI can only be transferred via the main network port Note To optimize the network transfer speed of the VioStor in load balancing mode please use a managed Ethernet switch and enable 802 3ad or link aggregation on the ports of the switch that the Giga LAN ports of the VioStor are connected to 52 ...

Page 53: ...gn different IP settings for each network port The VioStor can be accessed by different workgroups in two different subnets However when this function is enabled failover does not work You can only enable DHCP server for the primary network port LAN 1 53 ...

Page 54: ...ovides DNS service for VioStor in external network z Secondary DNS Server Enter the IP address of secondary DNS server that provides DNS service for VioStor in external network Enable DHCP Server If no DHCP is available in the LAN where the VioStor locates you can enable this function to enable the VioStor as a DHCP server and allocate dynamic IP address to DHCP clients in LAN You can set the rang...

Page 55: ... know the real IP address of the server To enable DDNS service you have to register a DDNS account from a DDNS provider Please refer to Appendix C Note VioStor currently supports the DDNS service provided by 1 DynDNS http www dyndns org 2 update ods org 3 members dhs org 4 www dyns cx 5 www 3322 org 6 www no ip com 7 ipcam jp 55 ...

Page 56: ...6559 or define a port range larger than 1023 When using this function please make sure you have opened the configured port range on your router or firewall Respond with external IP address for passive FTP connection request When passive FTP connection is in use and the VioStor is configured under a router if the remote computer cannot connect to the VioStor via WAN you can enable this function By ...

Page 57: ...nection from hosts specified on the list only When this function is enabled you can only use PC that the IP address is listed on the connection list to connect or find VioStor The IP address not included in the list will not be able to detect VioStor not listed in allowed connections Note 3 Deny connections from the list Deny connection from hosts specified on the list Make sure your PC is added i...

Page 58: ...dardized packet format for delivering real time audio and video data of network cameras over the Internet The real time data transfer is monitored and controlled by RTP also RTCP The default setting is 6100 6199 If your network cameras use different RTP ports please enable Specify RTP port range and enter the port numbers Note Make sure you have opened the ports you set on the router or firewall t...

Page 59: ...5 3 6 View Network Settings You can view current network settings and status of VioStor in this section 59 ...

Page 60: ... model size and current status of the disk s installed on VioStor You can format and check disks and scan bad blocks on the disks When the SATA disks are formatted VioStor will create the following default share folders z record_nvr The folder for saving regular recording files z record_nvr_alarm The folder for alarm recording 60 ...

Page 61: ...se to store important data z RAID 0 Striping Disk Volume RAID 0 striping disk combines 2 or more drives into one larger disk It offers the fastest disk access but it does not have any protection of your data if the striped array fails The disk capacity equals the number of drives in the array times the size of the smallest drive Striping disk is usually used to maximize your disk capacity or for f...

Page 62: ...ing the drives in a configuration one by one This option is supported for the following drive configurations RAID 1 expansion z Migrate This function enables a drive configuration to be migrated to a different RAID configuration It is supported for the following drive configurations Migrate single drive to RAID 1 For detailed operation please click the Description button on the management interfac...

Page 63: ...5 4 3 USB Disk VioStor supports USB disks for backup storage Connect the USB device to the USB port of the server when the device is successfully detected the details will be shown on this page 63 ...

Page 64: ...enable UPS support You can configure the time when the system should shut down when AC power status is abnormal In general UPS can supply power for 5 10 minutes when AC power is down depending on the maximum load and number of connected devices of the UPS z UPS Model Select the UPS model on the list If your UPS is not available on the list please contact the distributor or the technical support of...

Page 65: ...ncluding system default users You can create new users when necessary There are two types of users A Administrators By default administrator has access to system administration and cannot be deleted Newly created user with system administration right can be deleted B User User has monitoring right only but cannot enter administration page You can perform the following actions for user management 1...

Page 66: ...uch as Chinese Japanese and Korean except Password The password is case sensitive and can be 16 characters long at maximum It is recommended to use a password of at least 6 characters Enable this user to perform system administration Assign administration right to the user Camera Access Control Enable user to monitor the camera or playback the recording 66 ...

Page 67: ...can change the password assign system administration and camera access control However the user name cannot be changed 5 5 3 Delete User To delete a user select a user on the list and click Delete Click OK to confirm Note System administrator cannot be deleted 67 ...

Page 68: ... the network cameras 1 Select a camera number 2 Select the camera brand 3 Select the camera model 4 Enter the camera name 5 Enter the IP address or domain name of the camera 6 Enter the user name and password to login the camera 7 Select to enable recording or not 8 Click Apply to save the settings Note 1 For detailed supported camera list please refer to Appendix D 68 ...

Page 69: ...Click Close to close the search results 5 6 2 Recording Settings Select a camera on the list and configure the recording resolution frame rate and quality You can also enable manual recording Click Apply to save the settings 1 Resolution Select the recording resolution 2 Frame rate Adjust the frame rate for recording Note that the frame rate of the camera may be affected by the traffic of the netw...

Page 70: ...g To allow manual activation and deactivation of manual recording function on monitoring page enable this option Note 1 Starting and stopping manual recording will not influent scheduled or alarm recording tasks They are independent processes 2 All the settings will not take effect until you click the Apply button When applying changes recording operation will stop for a while maximum 1 minute and...

Page 71: ...t the date and time and click Add Click Apply to add the setting for the camera or click Apply to all cameras to apply to setting to all cameras To delete a schedule click Remove on the schedule list Note 1 You can add up to 15 schedules 2 All the settings will not take effect until you click the Apply button When applying changes recording operation will stop for a while maximum 1 minute and then...

Page 72: ...rding will be activated only when alarm input is triggered or motion is detected within the preset schedule You could test the camera setting by clicking Test Click Apply to add the setting for the camera or click Apply to all cameras to apply to setting to all cameras Note All the settings will not take effect until you click the Apply button When applying changes recording operation will stop fo...

Page 73: ...umber of days that alarm recordings will be retained This will prevent the recording files from being overwritten when the free storage space is insufficient z Remove recordings after day s Enter the number of calendar days for VioStor to keep the recording files Please make sure your storage capacity is enough for saving the data for the number of calendar days you set When recording data has rea...

Page 74: ...ideo recording second s after the event ends Enter the number of seconds to stop recording after an event ends The maximum number of seconds for the above settings is 300 i e 5 minutes Note All the settings will not take effect until you click the Apply button When applying changes recording operation will stop for a while maximum 1 minute and then restart 74 ...

Page 75: ...et E map and do ping test 5 7 1 Alert Notification Enter the e mail address of the administrator and the IP address of the SMTP server In case of warning or malfunction e g power outage a drive is unplugged an e mail will be sent to the administrator automatically You can go to Event Logs to check the details of all errors and warnings Note It is recommended to send a test e mail to make sure you ...

Page 76: ...r shut down the server 1 Enter the administration page and select Restart Shutdown in System Tools 2 Click Restart to reboot the server or Shut Down to turn off the server 5 7 3 Hardware Settings You can enable or disable the hardware functions of the server 76 ...

Page 77: ... this function please follow the steps below 1 Set the number of days that the latest recordings should be backed up If 3 days are entered the recordings of today yesterday and the day before yesterday will be backed up 2 Connect a USB storage device e g USB disk drive to the front USB port of VioStor 3 Press and hold the one touch auto video backup button for 3 seconds The recording data on VioSt...

Page 78: ... need to upgrade the firmware 2 Before upgrading system firmware back up all disk data on the server to avoid any potential data loss during system update 3 Click the Browse button to select the correct firmware image for system update Click Update System to update the firmware System update may take several minutes to complete depending on the network connection status Please wait patiently The s...

Page 79: ...r name and network configuration etc click Backup and select to open or save the setting file z To restore all settings click Browse to select a previously saved setting file and click Restore to confirm z To reset all settings to default click Reset All data on the disk s will be deleted 79 ...

Page 80: ...rage NAS TS 209 The remote QNAP NAS is hereafter referred to as the remote storage device Note Before using this function please make sure the Microsoft networking service of the remote storage device is enabled and the corresponding path and user access right have been correctly configured Login VioStor and enter System Tools Remote Replication page 80 ...

Page 81: ...to the remote storage device according to the settings z When you select Back up alarm recordings only instead of all recordings the system will only copy alarm recording data to the remote storage device If this option is unchecked the system will backup all recording data to the remote storage device z When you select Back up the recordings of the latest day s only and enter the number of days t...

Page 82: ...ect Weekly enter 01 Hour 15 minute and select Monday Backup Options z Select Replication Now the system backs up recording data to remote storage device immediately z Select Overwrite the oldest recordings when the available storage on the remote host is less than 4GB the system overwrites the oldest recording data when the free space on the server is less than 4GB z Select Perform mirroring repli...

Page 83: ...ation z The system displays the latest 10 remote replication records for you to analyze the status and troubleshooting In the above example 1 When the status is shown as Failed Remote access error You can check the remote storage device is running or the network settings are correct 2 When the status is shown as Failed An internal error occurred You can check the hard drive status of VioStor or ch...

Page 84: ...d disk information Displays the hard drive details e g model serial number drive capacity etc SMART information Displays the hard drive SMART Any items that the values are lower than the threshold are regarded as abnormal Test To perform quick or complete hard drive SMART test and display the results Settings To configure temperature alarm When the hard drive temperature is over the preset values ...

Page 85: ...To upload an E map click Browse and select the E map file Then click Upload 2 You can change the caption for the E map and click Apply 3 After uploading the E map click Test to view the map 5 7 9 Ping Test To test the connection to a specific IP address enter the IP address and click Test 85 ...

Page 86: ...ion messages In case of system malfunction event logs only in English can be retrieved to analyze system problems Click Save to save the logs as csv file Click Delete to clear all logs 5 8 2 Surveillance Logs This page shows the surveillance logs such as camera connection motion detection and camera authentication failure 86 ...

Page 87: ...the currently active users e g the user name IP address and login time 5 8 4 Historical Users List This page shows the information of the users who have logged in the system including the user name IP address login time and the services they have accessed etc 87 ...

Page 88: ...HTTP HTTPS Telnet and SSH are recorded in this page You can select to start or stop logging The file transfer performance can be slightly affected by enabling the event logging 5 8 6 System Information This page shows the system information e g CPU usage memory and system temperature 88 ...

Page 89: ... password and network settings press the reset button of the server for five seconds A beep sound will be heard After resetting the system you can login the server with the default user name and password Note To reset the system by the reset button the option Enable configuration reset switch in Hardware Settings must be activated Default user name admin Password admin 89 ...

Page 90: ...ally and make sure you have done the following z Follow the instructions described in Chapter 5 7 2 to restart or shut down the server z If there is an anticipated power outage back up all important data and turn off the server properly until power supply is resumed 6 3 Mirrored Disk Hot Swapping VioStor supports hot swapping When a hard disk of RAID 1 mirroring disk volume fails the failed disk c...

Page 91: ...mera are in the same subnet while VioStor is in another one you cannot view the monitoring screen from the PC You can solve the problems by the following methods Method 1 Enter the IP address of the network camera as the WAN IP in VioStor Method 2 Configure the router to allow internal access to the public IP address and the mapped ports of the network cameras 3 Recording is not working properly A...

Page 92: ...s for recording at the same time Please use dedicated cameras 6 The alarm recording does not function A Please login the administration page and go to Camera Settings Alarm Settings Make sure alarm recording is enabled for the camera B When using Panasonic BB HCM311 cameras the camera firmware must be upgraded to v1 3 for alarm recording to work properly C If VioStor is installed behind a router w...

Page 93: ... the system configurations cannot take effect After changing the settings in administration page click the Apply button to apply the changes 12 The monitoring page cannot be fully displayed in Internet Explorer If you are using the zooming function of Internet Explorer 7 the page may not be displayed properly Please click F5 to refresh the page 13 I cannot use the SMB FTP and Web File Manager of V...

Page 94: ...drives from major hard disk brands For the HDD compatibility list please visit http www qnapsecurity com Note QNAP disclaims any responsibility for product damage malfunction or data loss recovery due to misuse or improper installation of hard disks in any occasions for any reasons 94 ...

Page 95: ... to DynDNS website http www dyndns org to register a dynamic domain name Configure and activate DDNS service to enable the Internet users to access your VioStor via this dynamic domain name When the ISP assigns a new WAN IP address VioStor will update the new address to the DynDNS server automatically 95 ...

Page 96: ...hanges please refer to the instructions or documents on the web site 1 Open the browser and connect to http www dyndns com Click Create Account to begin registration 2 Enter the user name email address and password to create an account for DDNS service Please verify your email address to receive the confirmation message from the server 96 ...

Page 97: ...successfully created a confirmation message will be sent to your e mail address Please follow the instructions in the e mail to activate your account within 48 hours When you have finished the confirmation process you can apply for your own dynamic domain name Please refer to the website of the DDNS provider for more information 97 ...

Page 98: ... sec 10 min Recording Performance VioStor 2008 Up to 240 fps at D1 720x480 or VGA 640x480 VioStor 2012 Up to 360 fps at D1 720x480 or VGA 640x480 Real performance may vary in different environment Megapixel Recording Supports megapixel cameras up to 8 megapixel File format AVI can be played by Windows Media Player Snapshot Yes Playback Playback Channel Max 4 channel playback at the same time Play ...

Page 99: ...ifferent network groups in two different subnets Utility Software QNAP Finder Discovery and quick setup for NVR Security Operation System Linux embedded free from PC crash and virus attack Record of the users currently logged on and previously logged on to the NVR On line Users List Specify the connections to be allowed and denied to access NVR Host Access Control The right to monitor and playback...

Page 100: ...pacity 2 x 3 5 SATA I II HDD up to 4TB the standard system is shipped without HHD HDD Tray 2 x hot swappable and lockable tray LAN Port 2 x Gigabit RJ 45 Ethernet port LED Indicators HDD 1 HDD 2 LAN eSATA USB 3 x USB 2 0 Front for USB storage device One Touch Auto Video Backup Back for UPS device eSATA 2 x eSATA port back reserved Buttons Power one touch auto video backup reset Alarm Buzzer System...

Page 101: ...Fan 7cm quiet cooling fan 12V DC Certification CE FCC VCCI BSMI Designs and specifications are subject to change without notice Please contact QNAP for updated information 101 ...

Page 102: ...hange without notice AXIS AXIS 206 AXIS 206M AXIS 207 AXIS 207W AXIS 207M 207MW AXIS 209FD 209FD R AXIS 210 AXIS 210A 211A AXIS 211 211W AXIS 211M AXIS 212PTZ AXIS 213PTZ AXIS IP Cameras AXIS 214 215 AXIS 216FD AXIS 216MFD AXIS 221 AXIS 223M AXIS 225FD AXIS 231 232D AXIS 233D AXIS P1301 AXIS P3301 AXIS Q7401 AXIS M1011 M1011 W AXIS M1031 W AXIS 241Q AXIS Video Server AXIS 241QA AXIS 241S 102 ...

Page 103: ...CTi ACM 5711 ACTi ACM 7411 ACTi ACM 8211 ACTi ACM 8511 ACTi CAM 5XXX ACTi CAM 6XXX ACTi ACD 2100 ACTi ACD 2200 ACTi Video Server ACTi SED 2140 ACTi SED 2120 Arecont Vision Arecont AV 1300 Arecont AV 2100 Arecont AV 3130 3100 Arecont Vision IP Cameras Arecont AV 3105 Arecont AV 5100 Arecont AV 5105 Arecont AV 8180 Canon Canon VB C300 Canon VB C300 series Canon VB C300B Canon VB C50 series Canon VB ...

Page 104: ...DCS 900 A D Link DCS 900 B D Link DCS 900 B2 D Link DCS 920 EDIMAX EDIMAX IC 1510 1510WG EDIMAX IP Cameras EDIMAX IC 3010 3010WG EDIMAX IC 7000PT 7000PTN ELMO ELMO SN2230 IPW ELMO SN2232 IP ELMO PTC 401C IP ELMO IP Cameras ELMO TD4112 IP ELMO TD4114 IP2 ELMO SN2230 IP2 ELMO PTC 402C IP EtroVision EtroVision EV3130 3131 EtroVision EV3830 EtroVision IP Cameras EtroVision EV6130 EtroVision EV6332 Etr...

Page 105: ...Qeye 040S IQeye 041S IQeye 042S IQeye 510 IQeye 511 IQeye 701 IQeye 702 IQeye 703 IQeye 705 IQeye 710D IQeye 711D IQeye IP Cameras IQeye 712D IQeye 752 IQeye 753 IQeye 755 IQeye 802 IQeye 803 IQeye 805 IQeye 811 IQeye 852 IQeye 853 IQeye 855 LevelOne LevelOne FCS 0010 WCS 0010 LevelOne FCS 0020 WCS 0020 LevelOne IP Cameras LevelOne FCS 1010 WCS 2010 LevelOne FCS 1030 WCS 2030 105 ...

Page 106: ...2D Sec MOBOTIX D22M Basic MOBOTIX D22M IT MOBOTIX D22M Sec MOBOTIX M12D IT MOBOTIX M12D Sec MOBOTIX IP Cameras MOBOTIX M12M IT MOBOTIX M12M Sec MOBOTIX M12M Web MOBOTIX M22M IT MOBOTIX M22M Night MOBOTIX M22M Sec MOBOTIX Q22M Basic MOBOTIX Q22M Sec Panasonic Panasonic BB HCM511 Panasonic BB HCM515 Panasonic BB HCM527 Panasonic BB series Panasonic BB HCM531 Panasonic BB HCM547 Panasonic BB HCM580 P...

Page 107: ... HCM481 Panasonic KX HCM280 KX HCM180 Panasonic BL C11 Panasonic BL C31 Panasonic NF282 284 Panasonic NP1000 1004 Panasonic NP244 Panasonic i Pro series Panasonic NS202 A Panasonic NW484 Panasonic WV NF302 Panasonic WV NP304 NP304V SANYO SANYO VCC 400N SANYO VCC 9600 SANYO VCC 9800 SANYO IP Cameras SANYO VCC N6695P SANYO VCC P450 VCC P470 SANYO VCC PT490 PT500 SONY SONY SNC CS10 SONY SNC CS11 SONY...

Page 108: ...10 TOA N CC 2360 TOSHIBA TOSHIBA CI8110 D TOSHIBA CI8210 D TOSHIBA IP Cameras TOSHIBA IK WB12 TOSHIBA IK WB21 TRENDnet TRENDnet TV IP212 212W TRENDnet TV IP312 312W TRENDnet IP Cameras TRENDnet TV IP410 410W TRENDnet TV IP422 422W VIVOTEK VIVOTEK IP3111 IP3121 VIVOTEK IP3112 IP3122 VIVOTEK IP3132 VIVOTEK 3000 series VIVOTEK IP3135 3137 VIVOTEK PT3112 PT3122 VIVOTEK PT3117 PT3127 VIVOTEK FD6112V 61...

Page 109: ...7152 VIVOTEK IP7161 VIVOTEK 7000 series VIVOTEK IP7251 VIVOTEK IP7330 VIVOTEK IZ7151 VIVOTEK PZ7111 PZ7121 VIVOTEK PZ7112 PZ7122 VIVOTEK PZ7131 VIVOTEK PT7135 7137 VIVOTEK PZ7151 VIVOTEK PZ7152 VIVOTEK SD7151 VIVOTEK VS 3102 VIVOTEK Video Server VIVOTEK VS 3100P VIVOTEK VS7100 Y CAM Y CAM White Y CAM IP Cameras Y CAM Black For the information of supported camera models please visit QNAP Security w...

Page 110: ... are all in the same network Network Surveillance Installation for SOHO and SMB IP Address VioStor 192 168 1 1 PC 192 168 1 100 Camera 1 192 168 1 101 Camera 2 192 168 1 102 Camera 3 192 168 1 103 In the example just add the camera to the VioStor by entering the cameras IP address 110 ...

Page 111: ...ra 2 192 168 1 102 8002 Camera 3 192 168 1 103 8003 Router public IP 219 87 144 205 PC 10 8 10 100 In this example to allow a remote PC to connect to the VioStor and the cameras you need to Step 1 Set up port mapping virtual server on the router From Forward to 219 87 144 205 8000 192 168 1 1 80 219 87 144 205 8001 192 168 1 101 80 219 87 144 205 8002 192 168 1 102 80 219 87 144 205 8003 192 168 1...

Page 112: ...s From Forward to 219 87 144 205 21 192 168 1 1 21 219 87 144 205 139 192 168 1 1 139 219 87 144 205 445 192 168 1 1 445 After finishing the above two steps you can access the VioStor via WAN by entering the IP address http 219 87 144 205 8000 in the IE browser Then login the VioStor via the correct user name and password If the port specified to the VioStor is 80 you can enter http 219 87 144 205...

Page 113: ...144 205 Camera 1 61 62 100 101 Camera 2 61 62 100 102 Camera 3 61 62 100 103 In this example just add the camera to the VioStor by adding its IP address to the IP Address settings Note If there is a particular port for connecting the camera please specify the port in the system configuration 113 ...

Page 114: ...tor 1 via FTP by ftp 219 87 145 205 2001 You could directly connect VioStor 2 via FTP by ftp 219 87 145 205 2002 You could directly connect VioStor 3 via FTP by ftp 219 87 145 205 2003 Step 2 Enable FTP Port Mapping on the VioStor If you want to connect each VioStor via FTP by clicking FTP in playback page of each VioStor you need to enable FTP port mapping in Network Settings File Services on the...

Page 115: ...P provides dedicated online support and customer service via instant messenger You can contact us by the following means Online Support http www qnapsecurity com E mail support qnap com MSN q support hotmail com SKYPE qnapskype ...

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