Pure Water WATT'R TWIN, Owners And Installation Manual, Page: 17 / 22

Page 17
Troubleshooting
Lack of Distilled Water at the Faucet
For the WATT’R TWIN system to operate successfully, there needs to be a demand of
both hot water and drinking water. The WATT’R TWIN system has the ability to meet the
drinking water requirements of the people living at the location where it is installed, but
does not have an unlimited capacity.
Logic of the System
• High usage can lower the level of distilled water in the storage tank. The distiller will
turn on automatically and make more water, however it will take several hours for the
level of water in the storage tank to rise.
• The amount of hot water drawn out is not sufficient to turn the distiller on. If the water
in the Hot Water Tank is not used, then there is no way for the steam to be con-
densed. The thermostat on the Hot Water Tank will not allow the distiller to turn on
and process water.
Electrical Power
• Is there Power at the outlet? Is the distiller plugged into the wall outlet? Check and
correct if necessary.
• Has the Circuit Breaker been tripped?
The WATT’R TWIN draws about 10 amps, so ideally it should be on a separate
circuit. If there is other electrical load on the circuit, this may be sufficient to trip a
circuit breaker or fuse. A simple test is to plug a light or other small appliance into the
same outlet and check whether it is operating.
Lack of Water
Is water getting to the WATT’R TWIN? If water is not reaching the unit, then it cannot
distill.
• Sometimes the water supplies are shut down by the local water utility. Check and
correct if necessary.
• Check all of the valves to be sure they are open.
• Check the storage tank, if full, no water will be produced.
• Check the water inlet solenoid to make sure that water passes through it when it is
open.
• Does it have power?
• When power is supplied, does it open?