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PTI security systems VP keypad controls entry, Installation And Operation Manual

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PTI security systems VP keypad controls entry Installation And Operation Manual Download Page 27

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23

Access Response Messages

There are several standard messages built in to the VP. The types 

of messages the VP receives in response to an access request vary 

depending on the conditions. The following briefly describes the conditions 

and the displayed message.

For a valid Entry:      

* Welcome *

Entry Is Granted

For a valid Exit:                          

* Thank You *

Exit is Granted

When the area is closed (outside of allowed time zone hours):

Sorry – 
Area Closed

When the customer is not authorized to enter an area:

Sorry – 
Area Denied

When the customer’s code has expired:

Sorry –
Code Expired 

When the customer’s card has expired:

Sorry – 
Card Expired

When the customer has been suspended:

Sorry – 
Access Suspended

When the code the customer entered is not valid:

Sorry – 
Access Denied

When the card the customer used is not valid or not read properly:

Sorry – 
Try Card Again

Summary of Contents for VP keypad controls entry

Page 1: ...VP Keypad Access Device Installation and Operation Manual www ptisecurity com 800 331 6224 Revised April 2012 ...

Page 2: ... there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation betwee...

Page 3: ... may be required to correct the interference With the RS485 communication scheme a keypad can be located as far as 4000 feet from the controller which is why shielded twisted pair cable with ground wire is required for optimal operation Voltage drops across long lengths of wire must also be considered The farther the device is from the controller the larger the gauge of wire that must be used Refe...

Page 4: ...ling VP Series Keypads 9 Testing the Keypad 16 Operation 17 VP Keypad Setup Function 17 Setup Parameters Functions 17 Standard Display Messages 20 Access Codes and Cards 20 Security Checks 21 Access Response Messages 23 System Maintenance 24 Periodic Visual Inspection 24 Periodic Cleaning 24 Cleaning the Housing and Touchpad 24 Cleaning the Magnetic Stripe Reader 24 Troubleshooting 25 Test power a...

Page 5: ...A NC Maximum Switching Capacity 1250 VA NO 375 VA NC Minimum Permissible Load 10 mA at 5VDC Contact Resistance 100 mΩ Maximum Life Expectancy Mechanical 10 000 000 operations Electrical 200 000 operations minimum at maximum rated load Environmental Ambient Temperature 40 C to 80 C 40 F to 176 F Ambient Humidity 0 to 100 Note The humidity inside the housing for any VP device cannot exceed 100 and m...

Page 6: ...up access it must be installed where it can be accessed from a vehicle s driver door If it is to be used for walk up access it must be installed where it is easily accessible to a person on foot Drive Up Accessibility When the VP will be positioned for drive up accessibility the device must be mounted within easy reach of the driver of an automobile or light truck Most such applications use goosen...

Page 7: ...sabilities Act ADA as the standard for locating devices that the general public will use Recommendations for Sites The ADA and other similar laws are open to some degree of interpretation by local authorities and courts It is in your best interest to familiarize yourself with the complete requirements for ADA and other similar local laws Most important however is to work to provide reasonable acce...

Page 8: ...loser access to the keypad 2 Keypads should be mounted so that the top of the number touchpad is no more than 54 inches above the finished floor with no obstructions in locations where the wheelchair has sideways access 3 Keypads should be mounted so as not to protrude more than 4 inches from the wall If mounted in a bollard or pylon it may protrude up to 12 inches Items mounted higher on the wall...

Page 9: ...n is from the ADA web site and the Department of Justice Code of Federal Regulations Excerpt CFR Part 36 ADA Standards for Accessible Design revised July 1 1994 PTI Security Systems is not liable for the information contained in this document and we strongly recommend that installers owners and builders work with qualified experts in the local state and federal interpretations of ADA and other sim...

Page 10: ...ll If the VP is installed on an exterior wall make sure the contact point between the housing and the wall is sealed with some form of silicone sealant rated for outdoor use to prevent moisture and insects from getting into the housing Gooseneck Stand Mount A gooseneck is commonly used for driveways for vehicle access The gooseneck can also be used near doors for wheelchair access or when sidewalk...

Page 11: ...way level to the 5 button on the touchpad for vehicular access Keypad Adapter Plate A keypad adapter plate is an aluminum plate used to mount keypads to stands bollards and goosenecks manufactured by other companies The installer will measure mark and drill holes in the adapter plate to match with the stand that they are using The holes should be countersunk on the same side as the installed screw...

Page 12: ...is determined by the height of the pipe on which it is mounted Double Bollard Similar in design to the single bollard the double bollard is taller and has a second mounting point above the first to allow both cars and RVs to enter through the same gate without requiring drivers to get out of the vehicle to use the keypad This design can also be used to mount a Knox Box for fire safety Bollards can...

Page 13: ...fferent cable for each device Most communities require the wiring to be supplied to the VP through approved electrical conduit Local building codes determine the actual installation techniques and wiring methods Only licensed contractors should install VP devices The installation methods used are critical to trouble free operation of the keypad Most of the problems that surface over time can be tr...

Page 14: ... back into the gooseneck or wall or it can be carefully positioned inside the keypad housing for future maintenance and service Each keypad should have the following wires One 18 AWG 4 conductor shielded cable coming in from the controller or from the previous AI device in line One 18 AWG 4 conductor shielded cable going out to the next AI device in line if there is another AI device down the line...

Page 15: ...sion screwdriver to tighten down the terminal screw Verify that the terminal slot has tightened down on the copper wire and not on the rubber insulation There should be no copper wire showing outside of the terminal slot Gently tug the wires to verify that they are tightly held inside the terminal slot Repeat this process with each of the remaining wire connections as shown in Figure 13 Insert bot...

Page 16: ...earth ground cannot be located inside the unit s case Make connections for uninsulated ground wire outside the case 9 To connect the ground wire run a copper wire from a grounded water pipe or from a copper rod in the ground to the keypad and connect it to the green earth ground wire using a wire nut This installation must meet applicable code as the type of wire depth of burial and size of the ro...

Page 17: ...can be connected to an Aiphone LEF or Aiphone NEM intercom The intercom wiring must be separate from all other wiring to either keypad Use 18 AWG 2 or 3 conductor shielded cables for the intercom depending on the type of intercom being used Refer to the Aiphone specifications for more detail The intercom type jumpers on either keypad circuit board must be set to match the type of intercom that you...

Page 18: ... on how the video system is installed See Figure 17 for information on connecting the video camera Figure 17 TO VIDEO DISPLAY EQUIPMENT CAMERA OPTIONAL INTERCOM TYPE APEX JUMPER CONFIGURATION INTERCOM JUMPER CONFIGURATION TABLE SEE INTERCOM JUMPER CONFIGURATION TABLE FOR PROPER JUMPER PLACEMENT LEF SINGLE MASTER STATION LEF ALL BUT SINGLE MASTER STATION NEM ALL NEM LEF NEM LEF LEF Single All Other...

Page 19: ...ector The loop detector wires are spliced into and connected to terminal block P5 in the keypad The keypad is programmed with the Presence Required ON See Setup Functions for information on setting up this feature 12 After all wiring is complete gently push the excess wire back through the hole in the wall or gooseneck leaving just enough slack to allow the keypad to be opened for service or maint...

Page 20: ...key to transmit the code to the controller the display will show Please Wait until a response is returned from the controller If the keypad is communicating with the controller the display will show either Entry Granted or another corresponding message 3 Test for communications with the controller by powering up the controller The date and time at the controller will automatically update on the ke...

Page 21: ...t Setup mode Press the 7 8 and 9 keys simultaneously Go through all of the setup functions A timeout is built into the system that will exit Setup mode if there is no input on the keypad for an extended period of time Setup Parameters Functions Setup parameters in the order displayed by the APEX access device are Restore Defaults Yes No This prompt only occurs if the program button is held while p...

Page 22: ...to provide audio feedback for any key press When set to Enabled the buzzer will produce a short beep when a key is pressed When set to Disabled the buzzer will not sound with key presses Factory default is Enabled Beep with Access Enabled Causes the internal buzzer to sound when an access is granted A valid access will cause the buzzer to sound one long beep All other attempts will cause the buzze...

Page 23: ...system Factory default is Disabled Card Format 26 Bit Set the format of the cards being used for access Options available are 26 30 31 and 34 See the card manufacturer specifications to determine the Bits of the card Factory default is 26 Bit Trip Relay NoCom Disabled After any code has been entered the display will read Access Granted and the relay will be tripped to allow access When Enabled the...

Page 24: ...layed PLEASE ENTER ACCESS CODE The user enters their access code using the touchpad and presses the key The keypad will send the code to the controller and wait for a response while the keypad goes through the security checks described in the Security Checks section The message on the display will change to the following while waiting for a response PLEASE WAIT VERIFYING ACCESS Magnetic Stripe Car...

Page 25: ... access attempts When a customer uses an access code the checks are performed as soon as the code is entered If the customer uses a card the checks are performed as soon as the card has been swiped in the magnetic stripe reader or presented to the proximity reader Communications Check The first item checked is the communications between the units on site and the controller When the keypad is not c...

Page 26: ...ature is set to a value other than zero the VP will check to see if the user has tried a code more than the allowed times If not the VP will allow the user to enter the access code If the maximum number of unsuccessful attempts has been exceeded the VP will display the following message and disable any further access attempts The VP will not allow any further attempts until it has had 60 seconds w...

Page 27: ...valid Exit Thank You Exit is Granted When the area is closed outside of allowed time zone hours Sorry Area Closed When the customer is not authorized to enter an area Sorry Area Denied When the customer s code has expired Sorry Code Expired When the customer s card has expired Sorry Card Expired When the customer has been suspended Sorry Access Suspended When the code the customer entered is not v...

Page 28: ...e washer A small soft brush a toothbrush works well can be used to clean between the keys on the touchpad Remove the VP from the housing to inspect and clean the inside of the unit When inspecting the inside of the housing and the VP look for the following items Dirt or dust that has collected on the inside of the housing and the circuit board Signs of water damage or corrosion caused by prolonged...

Page 29: ...the problem is found and resolved If the VP is not working start at step 1 and proceed until the problem is found and corrected If the VP is receiving power start at step 4 and proceed until the problem is found and corrected Keep thorough notes during troubleshooting to compare against and to help find problems prevent confusion and save time if site service by a technician is required Test power...

Page 30: ...V is underpowered and can cause the entire system to lock up Step 4 Is the display on the VP blank Yes Replace the VP and retest No Proceed to step 5 Step 5 Is the VP communicating with the controller and software Yes Contact Technical Support if the VP is still not working No Check wiring and proceed to step 6 This can be determined by checking the LEDs on the VP board or by running the system se...

Page 31: ... door modules Keep thorough notes during troubleshooting to compare against and to help find problems prevent confusion and save time if site service by a technician is required 1 Try a code or card at the keypad controlling the gate Be sure the code or card is one that is known to be working at that location and time Try several codes to verify operation Note which code s were tried and the respo...

Page 32: ...er to take DC power readings at each device Note these readings on the sketch Any device that is receiving less than 12V is underpowered and can cause the entire system to lock up Test individual devices To test individual devices use the following procedure 1 Try a code or card at the AI device controlling the gate Be sure the code or card is one that is known to be working at that location and t...

Page 33: ...s 2 Unplug the power and data terminal blocks on every AI device on the site 3 Once every device on the site is unplugged add one device at a time back into the system 4 Allow the device to function for an hour and then add in the next device in line Eventually a device will be added that causes the problem to manifest Switch this device with one that has been previously added to verify if the pro...

Page 34: ...PES WIRING LEF SINGLE MASTER STATION WIRING OR POWER DATA TO OTHER AI DEVICES POWER TO OFFICE TO OFFICE TO PRESENCE SENSOR SEE INTERCOM JUMPER CONFIGURATION TABLE FOR PROPER JUMPER PLACEMENT END OF LINE RESISTOR LINE TERMINATION INTERCOM TYPE JUMPER CONFIGURATION INTERCOM JUMPER CONFIGURATION TABLE LEF SINGLE MASTER STATION LEF ALL BUT SINGLE MASTER STATION NEM ALL NEM LEF NEM LEF LEF Single All O...

Page 35: ... varied PTI Security Systems does not authorize any person to act on its behalf to modify or vary this warranty This warranty applies to PTI Security Systems products only All other products accessories or attachments used in conjunction with our equipment including batteries will be covered solely by their own warranty if any PTI Security Systems will not be liable for any direct incidental or co...

Page 36: ...itions electric or electronic disruptions and tampering may cause the Product to not perform as expected Warning PTI Security Systems warrants its Product to the User The User is responsible for exercising all due prudence and taking necessary precautions for the safety and protection of lives and property wherever PTI Security Systems Products are installed PTI Security Systems does not authorize...

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Page 40: ...For Technical Support Please Visit support ptisecurity com www ptisecurity com ...

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