53
Appendix B
Technical Support and Training
If you are having a problem using a Harmony 802.11a Access Point and cannot resolve
it with the information in Chapter 4, gather the following information and contact
Proxim Technical Support:
•
What kind of network are you using?
•
What were you doing when the error occurred?
•
What error message did you see?
•
Can you reproduce the problem?
You can reach Proxim Technical Support by phone, fax, e-mail, or mail:
Tel:
1-800-477-6946 (Toll-free in the U.S. and Canada)
1-408-731-2640 (International)
Fax:
1-408-731-3676
Web:
http://www.proxim.com/
E-mail:
Proxim Corporation
Attn: Technical Support
935 Stewart Drive
Sunnyvale, CA 94085
In addition, Proxim offers technical training courses across the United States
throughout the year that are designed to teach customers how to maximize the
benefits of Proxim products. These classes are taught by experienced Proxim Systems
Engineers and have a technical focus. For class and registration information, visit
Proxim’s Web site at
http://training.proxim.com
.
