Printronix Network Interface Card, User Manual

Page: 273 / 378

Cannot PING The Printer
273
AS/400 Troubleshooting
Use this section to resolve problems configuring AS/400 on TCP/IP
networks.
Cannot PING The Printer
If you have problems trying to
ping
the printer:
•
Verify the configuration of AS/400, including the printer and any
intervening devices such as routers and bridges.
•
Verify that the AS/400 line description is varied on and the
printer is turned on and displays a status of ONLINE.
•
Verify that the AS/400 TCP/IP interface is active.
PSF/400 Terminates When Initialized
If PSF/400 terminates when you initialize it for IPDS printing and
issues message PQT3603, check for the following error codes:
•
Code 10 means an incorrect
RMTSYS
or
RMTLOCNAME
(V3R2,
V3R7, or V4R1) has been specified for the printer.
•
Code 15 means that PSF/400 timed out waiting for the printer’s
response. Check the value you entered for Activation Timer
when using
WRKAFP2
,
CRTPSFCFG
(V3R2), or
CRTDEVPRT
(V3R7 or V4R1).
•
Codes 20-39 indicate a general communications failure. Make
sure all of the components in your network are operational,
such as routers. If necessary, call Printronix technical support.
•
Codes 40-59 indicate a logic error between PSF and the printer
control unit. Contact Printronix technical support.