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www.pridemobility.com

 Z11

V I I .   O P E R A T I O N

On/Off Key

The on/off key turns the VSI on and off.

WARNING! Unless faced with an emergency

situation, do not use the on/off key to stop

the power chair. This will cause the power

chair to stop abruptly.

WARNING! Always turn the power off when

you are stationary to prevent unexpected

movement.

Battery Condition Meter

The battery condition meter is a 10-segment illuminated dis-

play located in front of the joystick. It consists of red, yel-

low, and green lights. When the lights are on, it indicates

that there is power to the VSI. The lights also indicate bat-

tery status, VSI operational status, and electrical system

status.

n

Red, yellow, and green lights lit: 

Batteries charged; VSI

operational, and electrical system OK.

n

Red and yellow lights lit:

 Charge batteries if possible; VSI

operational, and electrical system OK.

n

Red lights only lit or slow flash: 

Charge batteries as soon

as possible; VSI operational, and electrical system OK.

NOTE: When the batteries approach a discharged state, the first red light will begin to slowly flash, remind-

ing you the batteries need to be charged immediately!

n

Rapid flash of lights:

 Indicates a fault in the VSI or the electrical system. Refer to “VSI Error Codes.”

n

Ripple side to side of lights: 

The joystick was not in the neutral position when the controller was turned on. If you

get “ripple side to side of lights,” turn off the controller, allow the joystick to return to the neutral position, then turn on

the controller.

NOTE: If you still get “ripple side to side of lights,” contact your authorized Pride Provider.

Speed/Profile Keys

The speed/profile keys control either the speed setting or the drive profile. Press the speed/profile increase key to increase

the speed setting or change the drive profile to a higher number. Press the speed/profile decrease key to decrease the

speed setting or change the drive profile to a lower number. The speed setting or drive profile is displayed on the maximum

speed/profile indicator. If your power chair was programmed with a drive profile, contact your authorized Pride Provider

for more information.

NOTE: We recommend that the first few times you operate your power chair, you use the lowest speed setting

until you become familiar with your new power chair.

Figure 20. VSI Controller Keypad

Summary of Contents for Z11

Page 1: ...Pride Exeter PA 1 800 800 8586 St Catherines ON 1 888 570 1113 ...

Page 2: ...procedures can cause either personal injury component damage or malfunction black symbol on yellow triangle with black border MANDATORY These actions should be performed as specified Failure to perform mandatory actions can cause injury to personnel and or damage to equipment white symbol on blue dot with white border PROHIBITED These actions should be prohibited These actions should not be perfor...

Page 3: ... MAINTENANCE 31 IX WARRANTY 37 C O N T E N T S This owner s manual is compiled from the latest specifications and product information available at the time of publication We reserve the right to make changes as they become necessary Any changes to our products may cause slight variations between the illustrations and explanations in this manual and the product you have purchased ...

Page 4: ...n this manual and those located on yourpowerchaircan lead to personal injury and ordamage to the powerchair including voiding the warranty PURCHASER S AGREEMENT By accepting delivery of this product you promise that you will not change alter or modify this product or remove or renderinoperableorunsafeanyguards shields orothersafetyfeaturesofthisproduct fail refuse orneglecttoinstall any retrofit k...

Page 5: ...ews stories recreationideas dailylivingtips productandfundinginformation andinteractive message boards These message boards invite you to communicate with other Pride customers as well as Pride represen tatives who are available to assist you with any questions or concerns you may have MyauthorizedPrideProvider Name __________________________________________________________________________________...

Page 6: ...behind or to one side when changing from drive mode to freewheel mode or freewheel mode to drive mode Unlocked and in freewheel mode Battery Configuration T Terminal Post Connect Red wire to T with Connect Black wire to T with Do not use a cell phone walkie talkie laptop or other radio transmitter while operating PRODUCT SAFETY SYMBOLS Thesymbolsbelowareusedonthepowerchairtoidentifywarnings mandat...

Page 7: ...sary properly install an approved 3 pronged adapter to an electrical outlet having 2 pronged plug access Failure to heed could result in personal injury and or property damage Prevent personal injury and equipment damage Do not connect an extension cord to the AC DC converter or the battery charger Explosive conditions Contact with tools can cause electrical shock Do not remove anti tip wheels Use...

Page 8: ...ed somepractice Simplytakeyourtimeandyouwillsoonbeinfullandconfidentcontrolasyoumaneuverthroughdoorways on and off of elevators up and down ramps and over moderate terrain Belowaresomeprecautions tips andothersafetyconsiderationsthatwillhelptheuserbecomeaccustomedtooperating the power chair safely Modifications Pridehasdesignedandengineeredyourpowerchairtoprovidemaximummobilityandutility Awiderang...

Page 9: ...ramps may have turning switchbacks 180 degree turns that require you to have good cornering skills on your power chair n Proceed with extreme caution as you approach the downgrade of a ramp or other incline n Takewideswingswithyourpowerchair sfrontwheelsaroundanytightcorners Ifyoudothat thepowerchair srear wheels will follow a wide arc not cut the corner short and not bump into or get hung up on a...

Page 10: ...om the system for any reason Cornering Information While your power chair is equipped with caster wheels and anti tip wheels excessively high cornering speeds can still create the possibility of tipping Factors which affect the possibility of tipping include but are not limited to cornering speed steering angle how sharply you are turning uneven road surfaces inclined road surfaces riding from an ...

Page 11: ...il grass and gravel Feel free to use your power chair safely on lawns and in park areas n Reduce your power chair s speed when driving on uneven terrain and or soft surfaces n Avoidtallgrassthatcanentangletherunninggear n Avoid loosely packed gravel and sand n If you feel unsure about a driving surface avoid that surface Stationary Obstacles Steps Curbs etc Proceed with extreme caution when drivin...

Page 12: ...reopens the elevator door s n If you are in the doorway of an elevator when the door s begin to close push on the rubber door edge or allow the rubber door edge to contact the power chair and the door will reopen n Use care that pocketbooks packages or power chair accessories do not become caught in elevator doors Lift Elevation Products Ifyouwillbetravelingwithyourpowerchair youmayfinditnecessary...

Page 13: ...t WARNING Always be sure your power chair and its batteries are properly secured when it is being transported Failure to do so may result in personal injury and or damage to your power chair Reaching and Bending Neverreach lean orbendwhiledrivingyourpowerchair Ifitisabsolutelynecessarytoreach lean orbendwhileseated on your power chair it is important to maintain a stable center of gravity and keep...

Page 14: ...awareness ofsafetyissueswhileundertheinfluenceofalcohol WARNING Do not operate your power chair while you are under the influence of alcohol as this may impair your ability to operate your power chair in a safe manner Electromagnetic and Radio Frequency Interference EMI RFI Laboratory tests have shown that electromagnetic and radio frequency waves can have an adverse affect on the perfor manceofel...

Page 15: ...ests seatback and seat base Thepowerbaseassemblyincludestwomotor brakeassemblies twodrivewheels twoanti tipwheels twocasterwheels two batteries and the electrical components SEATBACK CONTROLLER VSI SHOWN REAR SHROUD ANTI TIP WHEEL DRIVE WHEEL CASTER WHEEL Figure 5 The Z11 POWERBASE ASSEMBLY SEAT ASSEMBLY JOYSTICK FOOT RIGGING FOOT PLATFORM SHOWN SEAT BASE ARMRESTS SEAT LOCK LEVER ANTI TIP WHEEL ...

Page 16: ...rkbrake GroundClearance 2 in TurningRadius 18in withoutfootriggings OverallSize Length 35 5in withfootplatformup Length 38 5in withfootplatformdown Width 23 in SeatingOptions Low BackSeat Drivetrain Twomotor mid wheeldrive Batteries Two12 volt U 1batteries Range Up to 25 miles BatteryCharger 4 amp onboard Electronics 50 ampPGDrivesVSIController standard WeightCapacity 300lbs ComponentWeights Base ...

Page 17: ...e the power base See figure 7 Ammeter The ammeter displays the charger s current output in amps SeeVI Batteries and Charging ChargerPowerCord Receptacle This is where the power cord plugs into the onboard charger SeeVI Batteries and Charging MainCircuitBreaker Themaincircuitbreakerisasafetyfeaturebuiltintoyourpowerchair Whenthebatteriesandthe motorsareheavilystrained e g fromexcessiveloads themain...

Page 18: ...label color on the power pod Battery Connector This is where the controller connects to the batteries Charger Inhibit Connector The charger inhibit enables the onboard charger to disable the controller during charging See VII Operation BATTERY CONNECTOR MOTOR CONNECTOR CHARGER INHIBIT CONNECTOR AMMETER CHARGERPOWER CORDRECEPTACLE ONBOARD BATTERY CHARGER CHARGERCIRCUITFUSE Figure 7 Jet Z11 Electric...

Page 19: ...isengage the drive motors 1 Locate the lever on top of each motor 2 Push the two levers inward to engage the drive motors See figure 8 3 Pull the two levers outward to disengage the drive motors See figure 9 If a lever is difficult to move in either direction slightly rock the power chair back and forth The lever should then move to the desired position WARNING It is important to remember that whe...

Page 20: ...ersone quarterturnandremove therearshroud Seefigure6 3 Settheseatontotheseatpedestal Seefigure10 4 Installthecontrollerintothearmrest seefigure10 and tightenthesetscrewunderthearmrest seefigure11 5 Plugthemotorconnectorsandthechargerinhibitconnector intothepowerpod Seefigure7 6 Placethepowerpodintothepowerbase Seefigure12 NOTE You must place the power pod into the power base before the battery con...

Page 21: ... different heights in 1 in in crements Seat height adjustment requires the removal of the center shroud To change the seat height 1 Turnoffpowertothecontroller SeeVII Operation 2 Removetheseat 3 Turntherearshroudfastenersone quarterturnandremove therearshroud Seefigure6 4 Unplugthemotorconnectorsandthechargerinhibitfromthe powerpod Seefigure7 5 Unplugthebatteryconnector 6 Removetheretainingpinandl...

Page 22: ...in increments To raise or lower the foot platform 1 Removethenutandboltfromthefootplatformbracket See figure16 2 Raiseorlowerthefootplatformtothedesiredheight 3 Reinstallthenutandboltintothefootplatformbracketand tighten Foot Platform Angle Youcanadjusttheangleofthefootplatformwithahexkey To adjust the foot platform angle 1 Flipupthefootplatformandlocatethesetscrew Seefigure 17 2 Turnthesetscrewco...

Page 23: ...heel height affects handling under acceleration Figure 18 Anti Tip Wheel Assembly ANTI TIP WHEEL BOLT A STRUT SPRING FRONT HOLE REAR HOLE WARNING The higher you raise the anti tip wheels the more you increase your power chair s tendency to tilt forward while decelerating You can compensate for this by having your authorized Pride Provider make a small adjustment to the pre programmed deceleration ...

Page 24: ...trical outlet having 2 pronged plug access Failure to heed could result in personal injury and or property damage PROHIBITED Never use an extension cord to plug in your battery charger Plug the charger directly into a properly wired standard wall outlet Tochargethebatteriesusingtheonboardcharger 1 Positiontherearofyourpowerchairclosetoastandardwalloutlet 2 Becertainthecontrollerpoweristurnedoffand...

Page 25: ...ustIchargethebatteries Many factors come into play when deciding how often to charge the batteries You may use your power chair all day on a daily basis or you may not use it for weeks at a time n Daily Use If you use your power chair on a daily basis charge the batteries as soon as you are finished using your power chair Your power chair will be ready each morning to give you a full day s service...

Page 26: ...balance that is essential to the battery s peak performance and long life It will be well worth it to take the time to break in your battery properly How can I ensure maximum battery life Afully charged deep cycle battery will provide reliable performance and extended battery life Keep your power chair s batteries fully charged whenever possible Batteries that are regularly and deeply discharged i...

Page 27: ...side of the safe limits as determined by your healthcare professional it can create a dangerous situation Only the power chair manufacturer an autho rized representative of the manufacturer or a trained service technician should program the controller Figure 19 VSI Controller The VSI consists of 1 joystick 2 keypad 3 off boardcharger programmingsocket 4 chargerinhibitconnector 5 battery connector ...

Page 28: ...light will begin to slowly flash remind ing you the batteries need to be charged immediately n Rapid flash of lights Indicates a fault in the VSI or the electrical system Refer to VSI Error Codes n Ripple side to side of lights The joystick was not in the neutral position when the controller was turned on If you get ripplesidetosideoflights turnoffthecontroller allowthejoysticktoreturntotheneutral...

Page 29: ...ride Provider Off board Charger Programming Socket The off board charger programming socket is located on the front of theVSI If you use an off board charger the charger current should not exceed 12 amps Contact your authorized Pride Provider for more information WARNING Only chargers with Neutrik NC3MX plugs should be connected to the off board charger programming socket See your authorized Pride...

Page 30: ...The table below identifies the individual error codes Error codes are displayed as a rapid flashing of the battery condition meter lights If you get one of these error codes contact your authorized Pride Provider FLASHING LIGHTS DIAGNOSIS AND SOLUTION 1 The batteries need charging or there is a bad connection to the batteries Check the connections to the batteries If the connections are good try c...

Page 31: ...ny inconsistencies are found take your power chair to your authorized Pride Provider Temperature n Someofthepartsofyourpowerchairaresusceptibletoextremechangesintemperature Alwayskeepyourpowerchairbetween thetemperaturesof18 Fand131 F n Inextremelycoldtemperaturesthebatteriesmayfreeze Thespecifictemperatureatwhichtheyfreezedependsonanumberof factors suchasbatterycharge usage andcompositionofthebat...

Page 32: ...tion Thereshouldbe35psi 2 4bar ineachtire Ifatiredoesnotholdair seeanauthorizedPride Providerforreplacementofthetube n Checkthebrakes Thistestshouldbecarriedoutonalevelsurfacewithatleastthreefeetofclearancearoundyourpowerchair To check the brakes 1 Turn on the controller and turn down the speed level of your power chair 2 After one second check the battery condition meter Make sure that it remains...

Page 33: ...assembly Replacement tires tubes and wheel assemblies are readily availablethroughyourauthorizedPrideProvider WARNING To avoid possible injury be sure that the controller s power is turned off and the power chair is not in freewheel mode before performing this procedure WARNING Completely deflate the tire before attempting repair WHEEL HUB TIRE NUTS FRONT RIM HALF REAR RIM HALF Figure 21 Jet Z11 D...

Page 34: ... when handling batteries and wash hands after handling WARNING Power chair batteries are heavy See specifications table If you are unable to lift that much weight be sure to get help Lifting beyond your capacity can result in personal injury To replace the batteries 1 Turn off the power to the controller 2 Make sure that the power chair is in drive mode See III Your Power Chair 3 Turn the rear shr...

Page 35: ...ceanewbackbatteryontothepowerbase Makesure thattheterminalsarefacingforward 16 Placeanewbatteryinthefrontofthebatterytray Makesure thattheterminalsarefacingeachother 17 Connectthewiringharnessestothefrontbattery Seefigures 22 and 23 WARNING Prevent injury Make sure you tighten the fasteners so that the connections are secure 18 Connectthewiringharnessestothebackbattery Seefigures 22 and 23 19 Slid...

Page 36: ...wheel assemblies n Does not power up n Powers up but does not move Corrective Maintenance If the battery condition meter does not light up when you turn on the power n Check the harness connections Make sure they are tight n Check the circuit breaker Reset it if necessary n Check the battery connections If the above conditions prove normal you can load test the batteries with a battery load tester...

Page 37: ... n Accessories Othercomponents including n Brakes electronicfunctionONLY n Motor gearbox assembly nFootriggings n Bearingsandbushings n Plasticcomponents excludingbody n ElectricalHarness n Foot rigging mounting brackets SIX MONTH LIMITED WARRANTY n Battery The battery is covered by a separate six month warranty provided by the battery manufacturer The batteries are not warranted by Pride WARRANTY...

Page 38: ...ess warranty IMPLIED WARRANTIES Impliedwarranties includingthoseofmerchantabilityandfitnessforaparticularpurpose arelimitedtoone 1 yearfrom thedateofpurchaseandtotheextentpermittedbylaw Anyandallimpliedwarrantiesareexcluded Thisistheexclusive remedy Liabilitiesforconsequentialdamagesunderanyandallwarrantiesareexcluded Some states do not allow limitations on how long an implied warranty lasts or do...

Page 39: ... Serial Power Module Serial Thank you for making the Z11 your choice in power chairs We have thoroughly inspected your Z11 The following checkmarks indicate that it has been tested driven and inspected Performance Date Inspected Inspector Pride keeps a more detailed report on file at the factory ...

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