TROUBLE SHOOTING
Symptom
Cause
Corrections
Water leaks from the
bottom of coffee maker.
There is much water in
the drip tray.
Please clean the drip
tray.
The coffee maker
malfunctions.
Please contact an
authorized service
facility for repairs.
Water leaks out of outer
side of filter.
There is coffee powder
on the filter edge.
Clean the filter edge
Acid (vinegar) taste in
espresso coffee.
The machine has not
been cleaned correctly
after cleaning the
mineral deposits.
Clean the coffee maker
as indicated on the
section “before the first
use” several times.
The coffee powder has
been stored in a hot,
wet place for a long
time. The coffee powder
has turned bad.
Please use fresh coffee
powder, or store the
coffee powder in a cool,
dry place. After opening
a package of coffee
powder, reseal it tightly
and store it in a
refrigerator to maintain
its freshness.
The coffee maker does
not work anymore.
The plug is not plugged
well into the wall outlet.
Plug the power cord into
a wall outlet correctly, if
the appliance still does
not work, please contact
with an authorized
service facility for
repairs.
The steam does not
froth.
The steam ready
indicator( blue indicator)
is not illuminated.
Only after the steam
ready indicator (blue
indicator) is illuminated,
the steam can be used
to froth.
The container is too big,
or the shape does not
fit.
Use a high and narrow
cup.
You
have
used
skimmed milk
Use whole milk or
half-skimmed milk
Do not take apart the appliance by yourself if the cause of failure is not found, you
had better contact certified serving center.
