ITX 3000/2000 Printer User Manual
(UMITX315.PDF
)
Page 50 of 82 Date: 4/27/05
12
DIAGNOSTICS and MAINTENANCE
A wide range of diagnostic functions have been built into the printer. These assist the factory production, field installation and
customer service.
12.1
Diagnostic Entry
Entry into the diagnostic sub menu and other diagnostic support functions are Power On Switch Panel Operations, refer to
section 4.5.2. The access switch sequence is detailed below on the help menu. This menu is part of the System Information
Help Report (refer to section 4.5.2.4).
**************************************
* POR SWITCH HELP *
**************************************
Apply power to unit while holding:
F0
= SYSTEM STATUS
F1
= DIAGNOSTICS
F2
= NOT USED
F3
= EEPROM MENU
F0 & F1
= RE-PROGRAM FLASH MEMORY
F0 & F2
= PRINTHEAD CLEANING
(F0/F1=Fwd; F2/F3=Rev)
F2 & F3
= HEX DUMP MODE
12.2
Diagnostic Sub Menu
This diagnostics sub menu provides access to four selections: Special Functions, Factory Burn-In, Cut and Serial tests.
**************************************
* DIAGNOSTIC HELP *
**************************************
After entering this DIAGNOSTIC menu
press and release:
F0 = SPECIAL Functions
F1 = BURN-IN test
F2 = CUT test
F3 = Serial Port Test
12.2.1
Special Functions
These Special Functions are designed to make quick changes to the EEPROM. Refer to section 10 for more details on the
EEPROM settings and how to change them. The printer must be power cycled to exit this Special Function menu.
12.2.1.1 [F0] – Store AutoSize in EEPROM
This is a quick method of updating the parameter EEPROM storage with the measured size of a registration marked ticket. By
holding the F0 button for 5 seconds, the measured size of the ticket will be stored in the EEPROM, and the auto-sizing
[MODE] option will be changed to “USE STORED SIZE”. Auto-sizing will not occur in the future. Refer to section 10.4.1.2
for more details.
12.2.1.2 [F1] - Reset EEPROM
This is a quick method of resetting the printer parameters back to the factory default settings. The F1 button must be pressed
for at least 5 seconds. Refer to section 5.1.3.1 for more details.