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7.3 General Trouble Shooting:
Problem
Cause
Solution
The UPS is not on
when power
switch is pressed
The power cord is not
connected correctly
Check the power cord
connection
The wall outlet may be
faulty
Please contact your local
qualified electrician
UPS output short circuit or
overload
1. Disconnect all loads and
ensure nothing is lodged in
output receptacles
2. Ensure loads are not
detective or shorted internally
Internal fuse may be blown
Please contact your local dealer
UPS could not
provide power to
the load
Power is present on one
output receptacle
Check the output fuse
No output from any output
receptacle
1.
Check the connected cable
2.
Ensure the load does not
exceed the maximum rating
of UPS
Back up time of
the battery has
been reduced
Battery is not charged
Re-charge the battery at least
24 hours
The UPS fault
LED is blinking.
Battery may not be able to
hold a full charge due to
age.
1.
Recharge the battery at
least 8 hours
2. Replace Battery
The UPS fault
LED is lighting .
The UPS fails
Save your work and turn off
equipment. Please contact your
local dealer
Connected
equipments lost
power while
connected to the
UPS
The UPS may be over-
loaded
Check the load status
The UPS may fail
Please contact your local dealer
The UPS is
beeping
continuously
The UPS is in fault
condition
Check the audible alarms and
visible condition tables
Button does not
work
1.
The UPS is in green
mode
2.
Button is Broken
1.
Wait for a while and try
again
2.
Please contact your local
dealer
Summary of Contents for VI 1000RT/LE
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