7. TROUBLE SHOOTING
7.1 Audible Alarm Trouble Shooting:
Problem
Cause
Solution
Sounding every 10
seconds
The UPS is
on battery
Check the input voltage
Sounding every 0.5
seconds
Output
overload
Check load level indicator and
remove some load
Sounding every
second
The battery is
running low
Save your work and turn off your
equipment
Sounding every 1.5
seconds
Battery
overcharge
Save your work and turn off your
equipment
Sounding every 2.5
seconds
UPS internal
temperature
is too high
Shutdown is imminent. Save your
work and turn off your equipment.
Turn off the UPS.
Clear vents and remove any heat
sources. Ensure the airflow around
the UPS is not restricted. Wait at least
5 minutes and restart the UPS. If the
condition persists, contact your
service representative
Sounding every 3.0
seconds
Battery may
need to be
charged or
service
Replace the battery
Sounding every 5.0
seconds
Charger fail
Please contact your local dealer
Continuously
sounding
The UPS fails
or fan fault
Please contact your local dealer
7.2 Visible Alarm Trouble Shooting:
The UPS has a visible alarm feature
to help you to delete to and put solving some common potential power
problems. About the numbering of LEDs, please refer to the Figure. 2
UPS
front panel LED
on Page 7.
Problem
Cause
Solution
Fault LED and LED1
lighting
UPS fan fault
(1000/1500VA
models only)
Check whether there is something
blocks the fan. Or, contact your local
dealer.
Fault LED lighting
and LED5 lighting or
flashing
Output
overload
Check load level indicator and
remove some load
Fault LED and LED2
lighting
Output voltage
too low
Please contact your local dealer
Fault LED and LED3
lighting
Output voltage
too high
Please contact your local dealer
Fault LED and LED4
lighting
Output short
circuit
Check the output receptacles, or
contact your local dealer
Summary of Contents for VI 1000RT/LE
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