H4434pr-0920
e
prOBLEmS ANd SOLuTIONS guIdE
O
J4391pr-0720
PROBLEM
POSSIBLE CAUSE
SOLUTION
Short run time (Less than
1 - 3 hours per charge)
Undercharged battery
Charge the battery. A new battery should have been charged for at
least 18 hours before using the vehicle for the first time. After first-
time use, recharge the battery for at least 14 hours after each use.
Never charge the battery longer than 30 hours.
Check all wires and connectors. Make sure the charger connector
is plugged into the battery, and that the charger is plugged into
the wall.
Make sure power flow to the wall outlet is “ON”.
Overcharged battery
Do not charge the battery longer than 30 hours. If you suspect
that your battery is damaged as a result of overcharging, contact
Power Wheels
®
Consumer Relations.
Battery is old and will not accept
full charge
Even with proper care, a rechargeable battery does not last
forever. Average battery life is 1 to 3 years depending on vehicle
use and use conditions. Replace the battery with a new Power
Wheels
®
12 volt rechargeable battery. Do not substitute parts.
Tripped thermal fuse
The built-in thermal fuse may “trip” and shut down operation of
the vehicle if the vehicle is overloaded or the driving conditions
too severe. Once a fuse has "tripped", remove your foot from the
pedal and wait 25 seconds before operating the vehicle again. To
avoid repeated automatic shutdowns, do not overload the vehicle
by exceeding the 59 kg (130 lb) maximum weight capacity or by
towing anything behind the vehicle. Do not drive up hills or run
into fixed objects, which can cause the wheels to stop spinning
while power is still being supplied to the motors. If a thermal fuse
continually trips, contact Power Wheels
®
Consumer Relations.
Vehicle runs sluggishly
Undercharged battery
Charge the battery. A new battery should have been charged for at
least 18 hours before using the vehicle for the first time. After first-
time use, recharge the battery for at least 14 hours after each use.
Never charge the battery longer than 30 hours.
Check all connectors. Make sure the charger connector is plugged
into the battery, and that the charger is plugged into the wall.
Make sure power flow to the wall outlet is “ON”.
Battery needs charging
Be sure to charge the battery after each use.
Battery is old and will not accept
full charge
Even with proper care, a rechargeable battery does not last forever.
Average battery life is 1 to 3 years depending on the vehicle use
and use conditions. Replace the battery with a new Power Wheels
®
12 volt rechargable battery. Do not substitute parts.
Vehicle is overloaded
Make sure you do not overload the vehicle by allowing more than
one rider at one time, by exceeding the 59 kg (130 lb) maximum
weight capacity, or by towing objects behind the vehicle.
Driving conditions are too stressful
Use only on generally level ground.
