40
TROUBLE SHOOTING
The gate(s) stops or reverses before reaching the
desired position.
1. Verify the gate frame is not encountering an
obstruction and the gate hinges are not binding.
2. If the OBSTR LED is lit, the stall force may be set too
sensitive. Increase the stall force by turning the STALL
FORCE potentiometer clockwise 1/8 turn. Operate the
gate again to see if the problem still exists. If the problem
still exists increase the stall force again and retry. If the
problem still exists proceed to step 3.
CAUTION: Increasing the stall force reduces obstruction
protection.
3. Reset the operator by turning the power off for five
seconds. Turn the power back on and press the CYCLE
button and allow the operators to fully retract. Try
operating the gate again to see if the problem still
exists. If the gate stops before reaching the desired
position, clear and redefine the limit settings as
described earlier in the manual.
4. Check for any loose or incorrect connections.
5. If steps 1–4 did not solve the problem please call technical
support at 1-800-234-3952.
The gate will not operate using the
handheld transmitter.
1. Press transmitter button to verify LED on transmitter
illuminates. If not, replace 9V battery.
2. Observe RADIO RECEIVER LED on the control board and
verify it turns on when transmitter button is pressed.
If so, the transmitter is working correctly refer to
troubleshooting section “The Gate Will Not Operate.” If the
LED does not illuminate, proceed to step 3.
3. Refer to page 22 of manual “Transmitter/Receiver”
and relearn the transmitter code. If the problem still
exists proceed to step 4.
4. Verify RF Board Connection (page 20, fig. 23). If
connections are correct, please call technical support.
The Gate Will Not Close Automatically
1. Make sure dip switch 1, block 1 is in the on position.
2. Adjust timer to preferred close time.
3. Gate must complete one full cycle before timer is
activated.
The gate(s) will not operate.
1. Verify power switch is on.
2. Verify the STATUS LED is blinking approximately once per
second. If not, check battery connections and both 4A and
15A fuses.
3. Verify SAFETY LOOP LED, SHADOW LOOP LED and
EXIT LOOP LED are not on. If any of these are on, try
disconnecting the corresponding device.
4. If using an AC power source, verify the 18VAC LED is
on.
5. Verify the 12V battery voltage. If below 12.3V, then replace
or recharge the battery.
6. Clear and redefine limits as described earlier in the
manual.
7. Try the CYCLE button on the control board.
8. Verify all connections especially the actuators.
9. Verify FIRE BOX, PHOTO BEAMS, or EXIT WAND (if installed)
is not preventing gate movement.
The gate(s) are operating slowly.
1. This is usually due to low power. Check voltage on
batteries. If voltage is below 12.3V, allow time for batteries
to charge before operating gates. (if this is a solar
application and there has been a lack of sunlight, you
will need to charge batteries with a trickle charger before
operating your gate(s).)
The status light is flashing rapidly.
1. This is also most likely due to a power problem. Check
battery voltage and charge batteries if neccessary.
2. After batteries are fully charged, power down system for 5
seconds and turn back to on position.
There are no remaining inputs for 12vdc for my
accessories.
1. You may create a pigtail connection and connect more
than one accessory to a 12vdc input connector.
Can I adjust the actuator manually to fit my gate?
1. No. The actuator must be installed in the fully retracted
position and connected to the gate attach bracket at
that point. Please refer to page 10 for a pull-to-open
application or page 12 for a push-to-open application.
TROUBLESHOOTING/MAINTENANCE
Summary of Contents for 502
Page 22: ...22 WIRING OPERATOR ...
Page 33: ...33 EXIT WAND HOOK UP DIAGRAM ...
Page 34: ...34 PHOTO EYE HOOK UP DIAGRAM ...
Page 35: ...35 PHOTO EYE HOOK UP DIAGRAM ...
