Instruction Manual
DM08
9 Errors and returns
Based on the meticulous manufacturing process, performance test and final inspection of the
device, trouble-free operation of the DM08 is expected when installed and operated in accordance
with this manual. However, if it nevertheless becomes necessary to return the unit to PKP, please
follow the instructions in the following section.
WARNING! Risk of injury through toxic or hazardous substances!
Remnants of toxic or hazardous substances in the dismantled DM08 can lead to damage to health
or cause significant property damage.
Purge or neutralise the unit before return shipment!
Comply with § Return shipment to the manufacturer "Return shipment to the manufacturer"!
CAUTION! Material damage!
The DM08 cannot be repaired by the user. In case of a defect, the device must be returned to the
manufacturer for repair.
Never perform any repair on the DM08 yourself.
The integrated diagnostic system of the DM08 distinguishes between two types of errors: System
errors (§ System errors) and Self-test errors (§ Self-test errors).
9.1
System errors
Errors that indicate system memory failure, division by zero or a damage of the electronics unit are
characterized as
system errors
. These error messages are not reset automatically when the error
disappears.
If the cause of any error messages described below cannot be fixed, please contact the PKP Ser-
vice.
System errors will be displayed starting with the message “system error” followed by a 5-digit num-
ber in hexadecimal code.
The error codes are explained in the following table.
If several errors occur at the same time, the hexadecimal sum of the individual errors will be dis-
played. This allows an easy identification of the single error codes.
Identifier
Error code
Description
System errorExtEEProm
0x00002
External EEPROM (data memory chip DSM)
plugged in but is empty, not initialized.
System errorIntEEProm
0x00004
Internal EEPROM (calibration display electron-
ics) present but empty / not described.
System errorEEPROM
0x00010
Failure when saving or reading of memory
data.
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PKP Prozessmesstechnik • 09/2019
