Symptom
Cause
Action (Reference page)
The repeat range changes auto-
matically.
Another folder was selected during
repeat play.
Select the repeat range again.
Track search or fast forward/reverse
was performed during file repeat
play.
Select the repeat range again.
DVD
Symptom
Cause
Action (Reference page)
Playback is not possible.
The loaded disc has a different re-
gion number from this unit.
Replace the disc with one featuring the same
region number as this unit.
A parental lock message is dis-
played and playback is not pos-
sible.
Parental lock is activated.
Turn parental lock off or change the level.
(Page 27)
Parental lock cannot be can-
celed.
The code number is incorrect.
Enter the correct code number. (Page 27)
You have forgotten your code num-
ber.
Press
CLEAR
10 times to cancel the code
number. (Page 28)
Dialog language (and subtitle
language) cannot be switched.
The DVD being played does not fea-
ture multiple language recordings.
The language cannot be switched if they are
not recorded on the disc.
You can only switch between items
indicated in the disc menu.
Switch the language using the disc menu.
No subtitles are displayed.
The DVD being played does not fea-
ture subtitles.
Subtitles are not displayed if they are not re-
corded on the disc.
You can only switch between items
indicated in the disc menu.
Switch the language using the disc menu.
Playback is not performed with
the audio language and subtitle
language settings selected in
SETUP
.
The DVD being played does not fea-
ture dialog or subtitles in the se-
lected language.
The language cannot be switched if the se-
lected language is not recorded on the disc.
The viewing angle cannot be
switched.
The DVD being played does not fea-
ture scenes shot from multiple an-
gles.
The viewing angle cannot be switched if the
DVD does not feature scenes recorded from
multiple angles.
You are trying to switch to multi-
angle viewing for a scene that was
not recorded from multiple angles.
Switch between multiple angles when watch-
ing scenes recorded from multiple angles.
The image is extremely unclear/
distorted and dark during play-
back.
Some discs feature a signal to pro-
hibit copying.
Since this unit is compatible with the analog
copy generation management system, when
playing a disc that has a signal prohibiting
copying, horizontal stripes or other imperfec-
tions may appear when viewed on some dis-
plays. This is not a malfunction.
Video CD
Symptom
Cause
Action
The PBC (playback control)
menu cannot be called up.
The Video CD being played does not
feature PBC.
This operation is not available for Video CDs
that do not feature PBC.
Repeat play and track/time
search are not possible.
The Video CD being played features
PBC.
This operation is not available for Video CDs
that feature PBC.
En
56
Appendix
Additional Information
iPod
Symptom
Cause
Action
The iPod does not operate cor-
rectly.
The cables are incorrectly con-
nected.
Disconnect the cable from the iPod. Once the
iPod
’
s main menu is displayed, reconnect the
iPod and reset it.
The iPod version is old.
Update the iPod version.
Multi-channel processor
Symptom
Cause
Action (Reference page)
There is no sound.
The volume level will not rise.
The optical cables are not con-
nected correctly.
Connect the cables correctly.
Audio output is 2-channel audio
even though multi-channel
audio is selected.
The digital output setting is set to
Linear PCM
.
Normally, set the digital output setting to
STREAM
. (Page 28)
Error messages
When you contact your dealer or your nearest Pioneer Service Center, be sure to note the error
message.
DVD
Message
Cause
Action
REGION ERR (DIFFERENT RE-
GION DISC)
The disc does not have the same re-
gion number as this unit.
Replace the DVD with one bearing the correct
region number.
FRMT READ (FORMAT READ)
Sometimes there is a delay between
the start of playback and when you
start to hear any sound.
Wait until the message disappears and you
hear sound.
ERROR-02-XX
The disc is dirty.
Clean the disc.
The disc is scratched.
Replace the disc.
The disc is loaded upside down.
Check that the disc is loaded correctly.
PROTECT (PROTECTED DISC)
All the files on the inserted disc are
embedded with DRM.
Replace the disc.
SKIPPED (FILE SKIPPED)
The inserted disc contains DRM
protected files.
Select the playable file.
HEAT (THERMAL PROTECTION
IN MOTION)
The temperature of the unit is out-
side the normal operating range.
Wait until the unit returns to a temperature
within the normal operating limits.
EXPIRED (THIS DivX RENTAL
HAS EXPIRED.)
The inserted disc contains expired
DivX VOD content.
Select the playable file.
WRITE FAIL (CAN NOT SAVE
DATA)
This unit
’
s flash memory used as
the temporary storage area is full.
Select the playable file.
ERROR (YOUR DEVICE IS NOT
AUTHORIZED TO PLAY THIS
DivX PROTECTED VIDEO)
This unit
’
s DivX registration code
has not been authorized by the DivX
VOD contents provider.
Register this unit to the DivX VOD contents
provider.
En
57
Appendix
Additional
Information
Additional Information
<QRB3172-A/N>29
