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Captain-i, Installation Guide 

38 

 

 

Chap 6.

 

Faults and Troubleshooting 

6.1

 

General 

The CAPTAIN-i possesses many operating parameters and options. Some of the system 
operations depend on the manner of programming, and if one of the parameters is not 
programmed correctly, the operation depending on it will not be executed. This chapter 
describes the faults displayed on the keypad and their meanings, as well as various 
problems that may be encountered due to improper programming, and options for 
troubleshooting the faults that can occur due to incorrect installation and/or 
programming. 

6.2

 

Faults Displayed on the LCD Keypad 

In the event of a system fault, the “Fault” lamp flashes. On the LCD keypad, a 
description of the fault appears on the left side of the upper line in the display area.  
On the SEVEN SEGMENT keypad, a description of the fault or faults appears (and 
remains) in the alphanumeric display area. The following are the faults displayed when 
they occur: 

6.2.1

 

General fail indica

tions

 

LCD  

(RXN-400/410)

 

DESCRIPTION 

Clock 

Appears after initial power input or after total power reset (AC 
and battery) 

Keyboard not 
connected 

A problem with keypad connection to the panel 

Power fail indications 

Battery Low 

battery 

power 

Low DC 

Very low DC supply to the PCB 

DC FUSE 

Failure in detectors power line (+/-) 

AC Line 

AC mains power failure 

Zones fail indications 

Trouble 

Failure in one or more EOL protected zones (i.e., detector was 
shorten or cutoff) 

Communication & GSM fail indications 

Communic. 

Communication problem between control panel and the 
Monitoring Station 

Phone 

The system did not recognize a dial tone 

GSM Unit 

GSM is not connected/operating properly 

GSM Sgnl 

Bad reception or interference in GSM channel 

GSM SIM 

No SIM Card detected in GSM or fault detected with card 

GSM Com. 

Communication failure between GSM and CMS 

Summary of Contents for CAPTAIN-i 4410061

Page 1: ...PIMA Electronic Systems Ltd www pima alarms com Part No 4410061 XX en Rev K October 2008 CAPTAIN i 6 ZONES INTRUDER ALARM SYSTEM INSTALLATION GUIDE System ver 6 0...

Page 2: ...and among other things test the Product and the whole system at least once a week For various reasons including but not limited to changes in environment conditions electric or electronic disruptions...

Page 3: ...n Parameters 23 5 3 GSM 200 26 5 4 Programming System Characteristics 29 5 5 General Issues 36 Chap 6 Faults and Troubleshooting 38 6 1 General 38 6 2 Faults Displayed on the LCD Keypad 38 6 3 Retriev...

Page 4: ...4 Captain i Installation Guide 8 Reporting codes phone 46 9 Reporting codes radio 47 Appendix B Programming formats 48 1 Pulse formats 48 2 DTMF formats 49 Appendix C Entering names 51...

Page 5: ...nt inside of the enclosure Refer servicing to qualified personnel only 3 This alarm system should be used with AC 230V 110V 50Hz protected by anti electric shock breaker To prevent electric shocks and...

Page 6: ...built in dialer integrated long range radio transmitter and cellular transmitter Inhibits system from arming in case of failure Two keys combination for DURESS and FIRE codes 1 3 The Dialer CAPTAIN i...

Page 7: ...supply 750mA This fuse protects all the V outputs F3 Battery F4 Transformer 1 5 2 Connection terminals AC Voltage Input 14 16 VAC 10 input from the transformer The cross section area of the main AC ca...

Page 8: ...Output Two sirens with or without a driver can be connected to this output in parallel See section 3 1 5 F1 thermal fuse protects it KEYPAD Keypads Connection The output has four terminals V IN data...

Page 9: ...th 2 Each partition can have a different subscriber account ID 3 All keypads connected to the system show the same display regardless their partition For additional information To assign zones to part...

Page 10: ...EOL one or two protected system and not each zone separately i e all zones are set as EOL zones 3 1 1 Zones without EOL TAMPER RELAY Detector Zone Control Panel TAMPER RELAY Detector Tamper Switch Zon...

Page 11: ...O PIR Zone N O detector Tamper switch R1 or R3 R1 or R3 TAMPER RELAY Detector Tamper Switch Control Panel R1 or R3 R1 or R3 TAMPER RELAY Detector Tamper Switch Zone Control Panel Control Panel EOL con...

Page 12: ...tes When using EOL resistors the input must be programmed accordingly see section 5 1 2 The key for the properties of Zone 6 may be set as either N O or N C 3 1 5 Sirens Jumpers 3 1 5 1 Jumpers JP1 Se...

Page 13: ...to the V terminal Program siren tone 9 see section 5 4 1 on page 29 Piezoelectric siren V S M O K E P G M S R N OUTPUTS V IN OUT KEYPAD DC Siren 3 1 5 4 High current DC Siren Connect the siren s powe...

Page 14: ...ne signal 3 1 7 Telephone Connect the pair of wires coming from the telephone line to the LINE connection terminals Connect a telephone set to the SET terminals Telephone Wiring 3 1 8 Microphone unit...

Page 15: ...nnect the yellow wire to AUD IN 2 Connect the orange wire to AUD OUT 3 1 10 1 Connecting VU 20N with GSM 200 Cellular Transmitter To connect VU 20N together with GSM 200 connect a 5 1 k resistor to on...

Page 16: ...ck that all the connections are as described previously and then connect the system to mains After a few seconds the following screens are displayed in RXN 400 410 LCD Keypads Keypad Ver 1 15 Keypad I...

Page 17: ...mote programming with a PC and modem 4 Local loading with a computer and COMAX 4 1 Remote Programming with COMAX The CAPTAIN i can be programmed remotely via a telephone line using PIMA s COMAX softwa...

Page 18: ...using LCL 11A with Serial to USB converter 4 4 Programming with an LCD Keypad The CAPTAIN i is operated and programmed by means of two menus A User menu and a Technician menu To access the User menu e...

Page 19: ...e During programming of zone characteristics the zone number appears at the bottom right side of the screen for example Zn Char4 To jump directly from one zone to another press keys 1 6 to obtain the...

Page 20: ...nd time of siren 29 System configuration 6 screens 29 Config 1 telephone automatic bypass etc 29 Config 2 zone reset tone dial etc 30 Config 3 line snapping voice unit zone 6 key etc 31 Config 4 line...

Page 21: ...y is set in increments of 0 05 sec 50 milliseconds For example if you wish Zone 1 to respond to any opening longer than 200 milliseconds 50 milliseconds x 4 and Zone 2 to respond to any opening longer...

Page 22: ...e siren will be activated P Communicator A zone opening shall cause the system to report to the CMS via phone PSTN and or GSM according to programming and long range radio The system shall dial to a p...

Page 23: ...ted to the Monitoring Station Each system partition can be programmed with an account ID number of 1 to 9999 as well as the format types for telephone reporting and long range radio reporting 5 2 2 Te...

Page 24: ...are used the second programmed ID will be used for the second partition Partitions enabled Double report enabled 2nd ID is used for 1 X X Not used 2 X 2nd CMS 3 X 2nd Partition 4 2nd Partition Table...

Page 25: ...n this section you can program the number of transmissions for the long range radio channel The default number is 5 ACK time in seconds is the time that the system waits for a response from the Monito...

Page 26: ...o phone line under P in the Config 1 screen see page 29 For information on how to install GSM 200 turn to GSM 200 Installation guide To program CAPTAIN i for GSM 200 do the following Enter Technician...

Page 27: ...ts 5 3 2 Report codes Note When using protocols other than ContactID PAF NPAF the default FF codes must be programmed To set telephone report codes Report Codes P enter the required report code and To...

Page 28: ...phone 1 enter the telephone number and press The display will show Telephone 2 enter the telephone number and press the display will show Telephone 3 enter the telephone number and press the display w...

Page 29: ...er of rings should be left at its default setting 10 rings the display will show Phone Line enter the number of rings and 5 4 Programming System Characteristics 5 4 1 Setting siren and smoke output pa...

Page 30: ...maximum three rings are detected while the system is ARMED the system will transmit a TEST event by radio P Automatic Test to Monitoring Station by Phone The system will send a TEST event to the Moni...

Page 31: ...4 4 System configuration 3 config 3 X3 SDVKKG Phon Snap Config 3 Par Descr Settings S Line Snapping This feature allows the CAPTAIN i to share the phone line with other devices such as telephone or an...

Page 32: ...only after the system completes dialing a subscriber so that the recorded message will not be heard at the same time as the dialing is occurring which could cause communications problems 5 4 5 System...

Page 33: ...Settings B Bypass Report The panel will report the CMS when a zone is bypassed K RX 130 Keypad Selecting keypad type B Bypass Request While arming the system if one or more zones that are programmed t...

Page 34: ...ault until it is reported Each fault has a different time response Response time zero means immediate report Panic code entered SPGF Siren Panic Resp Par Descr Settings S Siren The siren is triggered...

Page 35: ...Telephone line response time in minutes Zone failure for EOL protected zones SPBG Siren Zon fail Par Descr Settings S Siren The siren is triggered P Communication The system will dial and or send radi...

Page 36: ...any stage press Important Entering the Primary Code when one of the partitions is already armed will arm the other partitions as well Entering the Primary Code when both partitions are armed will disa...

Page 37: ...evious programming memory codes etc 5 5 3 Fast loading the display will show Fast Load press 1 2 3 or 4 Connect the PRG 22 to an LCD keypad using a special connector The CAPTAIN i allows fast programm...

Page 38: ...pad a description of the fault or faults appears and remains in the alphanumeric display area The following are the faults displayed when they occur 6 2 1 General fail indications LCD RXN 400 410 DESC...

Page 39: ...you do not gain entry in this time repeat the operations from the beginning The above procedure is to be followed also if the technician code has been forgotten unless the technician code was programm...

Page 40: ...he control panel and all show the same indication then either the control panel PCB is malfunctioning or there is a short on one of the wires Telephone Indicates no dial tone for the telephone line co...

Page 41: ...ephone number is programmed for private numbers Correct telephone numbers have been entered Correct dial method pulse or tone A prefix usually 9 is programmed if the system works through a switchboard...

Page 42: ...using COMAX software Note The LCL 11A can be connected ONLY to an LCD keypad RXN 400 410 7 3 MIC 200 microphone unit Used for listening in via the telephone line See section Microphone unit MIC 200 p...

Page 43: ...via the cellular network GSM Based on a quadric band Telit engine 7 7 Keypads RXN 400 Regular 32 2X16 characters LCD keypads Green screen RXN 410 Large 32 2X16 characters LCD keypads Blue screen RX 40...

Page 44: ...an Code enter the Primary Code and press The Technician s Code is programmed through the Technician Menu Primary Code 5555 User Code 1 to 8 Technician Code 1234 Short Code Entry Delay 20 seconds Exit...

Page 45: ...EOL 2 Listen In L SMOKE DELAY S RX N 406 4 Panic P Failure disables Arming D Not used TDB X Automatic testing time 00 00 Interval between tests 0 5 Telephones dialer to subscriber Telephone 1 Dialing...

Page 46: ...toring station Telephone 1 Subscriber I D Phone 0 Auto Test Hour 0 Telephone 2 Subscriber I D Radio 0 Auto test time 0 Telephone 3 Second Subscriber Number 0 Station Format 0 0 T 0 Telephone 4 Subscri...

Page 47: ...rting codes radio Zone Z 1 Z 2 Z 3 Z 4 Z 5 Z 6 Alarm Radio Reports FF FF FF FF FF FF Reset Radio Reports FF FF FF FF FF FF Event Mains Voltage Battery Card Voltage Telephone Line Fault OK Low OK Low O...

Page 48: ...le Round 4 2 163 145 3 1 162 81 3 2 163 81 4 1 162 209 Ademco Slow 10 2300 Checksum 4 2 163 209 3 1 170 1 3 2 171 1 4 1 170 129 Double Round 4 2 171 129 3 1 170 65 3 2 171 65 4 1 170 193 1400 Checksum...

Page 49: ...09 Universal High Speed 20 2300 Checksum 4 2 83 209 3 1 120 1 3 2 121 1 4 1 120 129 Double Round 4 2 121 129 3 1 120 65 3 2 121 65 4 1 120 193 Radionics 40 1400 Checksum 4 2 121 193 3 1 120 17 3 2 121...

Page 50: ...te pps ACK Hz Error Control ID Event A B 3 1 0 18 3 2 1 18 4 1 0 146 Double Round 4 2 1 146 3 1 0 82 3 2 1 82 4 1 0 210 2300 Checksum 4 2 1 210 Contact ID 1400 2300 0 230 1400 0 5 PAF 2300 0 21 EPAF C...

Page 51: ...esents 3 letters and a number When you want to enter a particular letter press its key until the desired letter or number is obtained Then press the NEXT key for the next letter Following is the alloc...

Page 52: ...Captain i Installation Guide 52...

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