PicoPhone series – loudspeaking phones
Page
22
.
7 Troubleshooting
If your equipment does not behave as expected, first of all try to solve the problem yourself
using the following table.
Symptom
Possible cause
Recommended action
Completely dead. No light
indicators illuminated.
No power connected.
Ensure that the power
supply is the correct one
which was delivered with
the equipment.
Ensure that the power
supply is connected to a
functioning wall outlet.
Ensure that the power
supply is properly
connected to the
equipment.
Very low volume in the
speaker.
Volume set to minimum.
Device is covered.
Hook off, press “F”.
Remove covering.
No ringing sound.
Ringing sound disabled
for telephone and/or door
phone.
Contact your technician,
enable ringing sound.
Does not respond to IR-
remote controller.
IR-glass in front of device
is covered.
Wrong IR-signals.
Remove covering.
Reprogram or do IR-
training once again.
There are no fuses inside the device which shall be replaced.
7.1 When errors arise
If there are errors which are not possible to solve, contact your supplier of the equipment, or
the national distributor. Please make a note beneath of the telephone number to your supplier.
Name
Telephone number, address etc.
Supplier:
National distributor:
8 Technical information
The device is made by:
Injection moulded box in recyclable ABS.
Front glass made of Plexiglas (Polycarbonate).
2 PCBs: a main card in bottom part with contacts, and a keypad PCB mounted in top-part.
Microphone and loudspeaker mounted in rubber gaskets to dampen mechanical vibrations.
Front foil: product name, light indicators and keys are visually viewed on it.
