Phoenix Contact PLOTMARK, User Manual

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PLOTMARK
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PHOENIX CONTACT 107753_en_00
4.2 Troubleshooting
Table 4-1 Troubleshooting
4.3 Repairs
Problem Cause Remedy Page
The plotter will not switch on. Insufficient power supply Check whether the mains plug and
connecting plug are inserted
–
Check whether the socket used is
working
–
Power supply unit defective If the green LED on the power sup-
ply unit is not lighting up, replace the
power supply unit
–
The plotter is not reacting to data Interface cable not correctly con-
nected
Check the interface on the com-
puter
–
Replace the data cable –
Incorrect interface selected in CLIP
PROJECT marking
Select “USB” interface (under “File,
Print setup, Plotter, PLOTMARK, In-
terface”)
10
CLIP PROJECT is waiting for confir-
mation that the appropriate magazine
and material has been inserted
Switch to the spooler. Acknowledge
message
–
No marking, although a marker
pen is inserted
Marker pen dried out Replace the marker pen 11
Replace the seal inserts 19
No ink in the marker pen Fill the marker pen –
Poor typeface, line thickness un-
even, glitches in marking
Pen tips contaminated Clean the pen tips 17
Replace the marker pen –
Replace the seal inserts 19
Replace the marking preparation
plate
15
Ink is old Check the date of expiry Replace
out-of-date ink.
–
The marker pen is not stored in
the pen magazine
Access to the pen magazine is
blocked
In CLIP PROJECT, check the box
under Use pen magazine (under
File, Print setup, Plotter,
PLOTMARK, Pen assignment)
10
Block the pen magazine via the con-
trol panel
15
WARNING: Risk to operational reliability
Incorrect operation or modifications to the device can endanger your safety or damage
the device. Do not repair the product yourself. If the device is defective, please contact
Phoenix Contact.