16
Maintenance
Batteries
The AutoAlert Help Button has a non-rechargeable battery that can only
be replaced at the factory.
The AutoAlert Help Button monitors its own battery level and will
send a low battery signal to Lifeline when there are approximately
30 days of battery life remaining. Lifeline will contact you to arrange for a
replacement.
To conserve battery power for Help Calls, the sensors that are used
to detect falls will be disabled when there are approximately 7 days of
battery life remaining. During this time, the AutoAlert Help Button will
not be able to detect falls but will continue to function as a Help Button
that you can push if needed.
Equipment service
The Communicator and the AutoAlert Help Button are manufactured
to high quality standards. Philips Lifeline equipment can only be factory-
serviced by Philips Lifeline. For information on obtaining service or repairs,
please call Lifeline.
Neck cord
The neck cord provided on the AutoAlert Help Button is designed to
break apart under certain conditions to reduce the risk of strangulation.
If the neck cord does ever break apart it cannot be reused and you will
need to immediately contact Lifeline for a replacement.
The fall detection feature of the AutoAlert Help Button is dependent on
the device being worn around the neck.
