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For assistance, call 1-800-635-6156
False “fall detected” alarms may occasionally occur
• While the AutoAlert Help Button is designed to have very few false
alarms, it might occasionally trigger a fall detected alarm when there
was not a fall (i.e., a false alarm)
• If this occurs, please simply tell the Response Associate that it was a
false alarm.
• Occasional false alarms do not indicate that the AutoAlert Help Button
is malfunctioning.
Adjusting the neck cord
To shorten:
With a tab between your
first finger and thumb of each hand,
slide both tabs apart in line with your
shoulders.
To lengthen:
Pull one strand of the
neck cord while sliding the tab to the
back. Repeat on the other side.
