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For assistance, call 1-800-635-6156
Overview of the Lifeline Service
with AutoAlert
Push your AutoAlert Help Button whenever you need help
The Lifeline Medical Alert Service provides 24/7 access to Lifeline's
Response Center. To summon help, simply push your AutoAlert Help
Button to connect to a Lifeline Response Associate.
What to expect when you push your button to call for help
(a Help Call)
• Your Communicator will dial the Lifeline Response Center
• Once connected, a Personal Response Associate will access your
profile and assess the situation by speaking with you through the
Communicator.
• If help is needed, our associate will contact your list of Responders
(i.e., a caregiver, neighbor, loved one) or emergency services in
accordance with your request.
• The Response Center will then follow up to confirm that help
has arrived.
Push here to send a Help Call to
the Lifeline Response Center.