- 13 -
3.
Find out the state of the TV
It is important to know if a TV is in Virgin mode (out of the box) or installed before. When installing a
newly bought TV, it will be in virgin mode.
3.1
Virgin mode
If you can see below screen, you know that the TV is in ‘out of the box’ state and you can install the
set by using procedure described in chapter ‘Virgin installation wizard’ of this manual.
3.2
Professional Mode ON/OFF
If your set is not in virgin mode, you can check if the professional settings are ON or OFF. This can be
done by going to the professional menu and navigate to [Advanced] [Professional Mode] and turn this
option back to [On] in case it would be [Off]. You will need to do a virgin installation after you have
enabled Professional Mode by reinstalling the TV.
This TV is only to be used having professional mode set to [On], you are able to turn it [Off] in case
your TV is out of warranty and you still want to use it as a consumer TV.
Note: no support will be given in case of [Professional Mode] = [Off].
3.3
CSM (Customer Service Menu)
The CSM contains data about the TV software, serial number and other details. The menu can be
accessed using a standard remote control or using the master remote control.
Using the guest RC with digits: “1 2 3 6 5 4”
Using the master RC “Recall/Info” or “Info/CSM” depending on the model
