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99
T
ROUBLESHOOTING
When using the phone, you may come into some troubles. Here
are some solutions to soleve the problem.
No signal
Wait about two minutes after turning on the phone
You may lose signal in elevators or tunnels. Move your phone
to an open area.
You may be in a service area gap. The phone will receive signal
after entering a service area.
Forgot security PIN or PUK?
Contact your retailer or service provider for lost PIN, PUK or other
passwords.
Can’t dial after entering phone number?
Make sure to press dial button
Make sure you have not set call restrictions.
Call failure to a contact?
Make sure the phone number is saved correctly in your
address book.
If needed, reenter and save the number.
Can’t be heard by the other side during a call?
Make sure your speaker is not covered.
Make sure to hold the speaker near your mouth.
Make sure the correct usage of the headset.
Poor call quality
Make sure the internal antenna is not blocked.
The phone may lose receiving function where the signal is
weak.
Please try another place.
Have trouble with battery charging or the phone turns off when
charging?
Remove the phone from the charger, then reinstall and
recharge the battery.
Battery electrodes may be contaminated. Wipe the three gold
touch points with a soft cloth and try to charge the battery
again.
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100
If the battery can’t be fully charged, dispose the old battery
properly and change a new battery.
The phone feels hot
When you open several apps at a time, the large power needed
may cause hotness. As in such case, no worry for – it causes no
influence on the operating time or performance of the phone.
Your phone can’t connect the internet?
Make sure you enter effective internet service provider
settings.
Make sure you are connected to a Mobile Service Providers
wireless network and an unimpeded signal.
You phone can’t pair with another Bluetooth device?
Make sure both Bluetooth functions are enabled.
Make sure the distance between the two devices is beyond
effective range not blocked by wall or other obstacles.
Make sure each device is visible.
Make sure the two devices are compatible with Bluetooth
wireless technology.
Make sure to enter correct passwords on both devices.
Can’t listen to music by remote Bluetooth headset?
Make sure the phone is connected to the headset.
Make sure he music format you are trying to listen to is
supported by the headset.
Make sure the distance between the headset and the device is
beyond effective range of Bluetooth device and not blocked by
walls or other obstacles.
Summary of Contents for CLUE C230
Page 1: ...I803wa USER MANUAL...
