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Troubleshooting
9
Troubleshooting
9.1
Fault location
Fault source
Possible cause
Remedy
The operating voltage LED
(PWR/ERR) does not light
up.
Power supply is interrupted. Ensure that the power
supply is connected to a
24 V DC source.
The LED on the M12 plug
lights up red.
The polarity of the screw
terminal type M12 socket is
reversed.
Ensure that the connection
layout is correct.
The icon in the display (e.g.
IPH1) does not appear even
though the R/W head is
connected to port 1.
The cable is defective or not
connected correctly.
Check the cable and repair
if necessary.
The R/W head is defective.
Check the R/W head and
repair if necessary.
A read command (e.g.
SR
...
) gives the status 4 even
though the syntax is correct.
An incorrect tag type is
selected for the relevant
channel (e.g. IPC02). The
read commands only
function with data carriers
and not with code carriers.
Preset the correct tag type
(e.g. IPC03) or "Autodetect"
using the
CT...
command or
via the display
(IDENTControl.../ Config
Channels).
The LEDs in the reading
head and the IPHx icon on
the IDENT Control display
are flashing.
The connected reading
head does not support the
preset tag type.
Select a tag type that the
reading head supports.
The
SG
or
EG
command
(Get configuration) gives the
status 4 even though the
syntax is correct.
IPC03 is not selected for the
relevant channel. The
configuration commands
only function if the data
carrier IPC03 is selected
and not in Autodetect
mode.
Preset the tag type IPC03
using the
CT...
command or
via the display
(IDENTControl.../ Config
Channels).
The module status LED
lights up red.
The device is faulty.
Replace the device.
The module status LED
flashes red.
The buffer is full.
Increase the interscan
delay or decrease the
reduce/consume size
The module status LED
lights up red/green.
The device performs a self
test.
Wait until the device has
completed the self test.
The module status LED
flashes green.
The memory is full.
Reduce the data hold time.
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