PENSOTTI PNCC-32N, Instruction Manual

Page: 80 / 81

WARRANTY
FOR PENSOTTI SOLENNE
CLASSIC GAS BOILERS
This warranty extends only to the original retail purchaser of the boiler and
only for a boiler that has not been moved from it’s’ original installation location.
LIMITED TWO (2) YEAR WARRANTY: Pensotti LLC warrants that all parts of the Solenne gas condensing boilers to be free from manufacturing defects in material
and workmanship for a period of two years from the date of installation.
LIMITED TEN (10) YEAR WARRANTY FOR THE PRIMARY HEAT EXCHANGER: Pensotti LLC warrants the primary heat exchanger to be free from
manufacturing defects in material and workmanship for ten years from the date of installation.
LIMITED LIFETIME WARRANTY FOR THE PRIMARY HEAT EXCHANGER FROM THE ELEVENTH (11th) YEAR: The proportionate charge will be equal to the
percentage of the list price of the primary heat exchanger at the time the warranty claim is made. 11th year - 30%; 12th year - 50%; 13th year - 55%; 14th year -
65%; 15 year and beyond - 75%.
REDUCTION OF THE LIFETIME WARRANTY: The Lifetime warranty is reduced to a ten (10) year warranty, from the date of installation, under the following
conditions: Boiler is installed in a non-residential, multi-family residential, residential rental property, commercial, institutional or industrial application. If a single family
residence is converted to a multi-family residential building the warranty reduction will take place immediately upon conversion.
EXCLUSIONS: The liability of Pensotti LLC shall not exceed the repair or replacement of defective parts and does not include any cost for labor to remove and reinstall
the alleged defective part, transportation to or from the factory, or any other materials required to make the repair.
The warranty does not cover failures or malfunctions resulting from;
1.
Failure to properly transport, install, adjust, operate or maintain the boiler in accordance with all published information.
2. Installer workmanship
3. Abuse, alteration, accident, flood, fire, negligence or act of god.
4. Sediment or lime build up (both heating and domestic water passages).
5. Improper system cleansing and flushing
6. Improper or non-existent water treatment
7. Freezing
8. Inadequate water flow
9. High velocity water flow in excess of published heat exchanger flow rates
10. Improper voltage
11. Use of non-factory authorized parts or accessories in conjunction with the boiler
12. Components that are part of the heating system, but not supplied by Pensotti Boilers as part of the boiler.
13. Contamination of the combustion air including dust, dirt, environmental particles and construction particles.
14. The repair or replacement of parts or components without the proper approval form Pensotti Boilers.
15. Proper elimination of the condensate from the venting system
PURCHASER’S RESPONSIBILITIES
The following are the responsibilities of the retail purchaser;
1.
Pensotti LLC requires that the boiler be maintained in accordance with the owners’ and installation manuals to avoid premature failures and to keep the boiler
operating efficiently.
2. All system components must be kept in good working order.
3. Vent terminations must be free and clear of all obstructions including snow, plants, shrubs leaves and yard debris.
4. The Warranty card provided must be completed and returned to Pensotti Boilers upon completion of the boiler installation.
LIMITATIONS OF WARRANTY:
This is the only warranty given by Pensotti Boilers. No one is authorized to make any other warranties on Pensotti LLC behalf. This warranty is in lieu of all other
warranties, expressed or implied, including but not limited to any implied warranties of fitness for a particular purpose and merchantability. Pensotti LLC expressly
disclaims and excludes any liability for consequential, incidental, indirect or punitive damages for breach of any express or implied warranty. This warranty gives you
specific legal rights, and you may also have other rights, which vary from state to state and by province.
WARRANTY CLAIMS:
For proper warranty claims, contact you installer with the following information:
1.
Model number
2. Serial number
3. Date of installation
The installer will notify the wholesaler from whom the boiler was purchased for instructions regarding claim. All alleged defective parts must be returned through trade
channels and replacement parts will, if warranty conditions are met, be provided by Pensotti Boilers through the wholesaler. If there are any questions about the
coverage of this warranty, please contact Pensotti LLC at the address below.
PENSOTTI LLC
34 COFFIN AVENUE
BREWER, MAINE 04412
207-942-3636
Fax 207-942-3737
www.pensottiboiler.com