Parrot Products MTC-4500, User Manual

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Can’t get the “MTC-4000.exe” run
when plug the transmitter to lap-
top
 When you are using “MTC-
4500” for the first time on
your laptop or for guests, you
have to copy the Launcher
program “ MTC-4000
windows. Exe” or “ MTC-
4000 macOS. app” for first
on your Laptop /PC. Run this
Starter-program. You can run
the Starter App without
Admin-rights.
There are 2 possibilities to load the
Launcher program, see chapter
7.4.
Best is: download the App via LAN
or WiFi of Base-unit. When the
Launcher program is preinstalled
one time, “MTC-4500” is ready to
use later immediately.

Bad connection at USB port
on the lap-top

Reconnect to the USB port
 Try another USB port
 Reboot the lap-top
 Some types of USB devices
might be blocked as the
company policy.

USB port setting on the lap-
top might limit the usage of
high power USB device when
on battery power.
If possible, change the USB port
policy on the lap-top
Low video performance
(sharpness, audio and video
dropouts, video stream is
jerking, …)
 The media-player is not ideal.
 The video quality also
depends on the computing
power of the PC / laptop and
the interaction and CPU load
with other running software
applications.
 A laptop in battery mode can
be switched to reduced
computer power, to save
energy. The transmission of
HD video requires a certain
amount of CPU power to
guarantee the optimum
quality of the transmission.
 Use another media-player
(VLC player…), another
browser.

Update the software of your
Video-player to the latest
version.

Reduce the CPU usage of
other software applications.

Lower the screen resolution of
the Laptop.

Update driver of graphic-card.

End low power mode at
laptop.
Video is not shown on screen The content use HDCP

MTC-4500 input can’t support
showing HDCP source. If
possible, connect the source
device to local HDMI input at
base unit.
The display cable (HDMI) is not
correctly connected.

Insert the display cable to the
display and the Base-unit.
The displays is switched off.  Switch on the display.