Parrot Products MTC-4500 User Manual Download Page 5

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105

7.1 Check current firmware information

......................................................................................... 78

7.2 Upgrading firmware of base unit:

.............................................................................................. 80

7.3

Upgrading and Pairing of Dongle:

............................................................................................. 82

7.4

Upgrading Launcher:

................................................................................................................... 83

7.5 Clean left files of older versions of Launcher program in Lap-top

........................................ 85

Operation Guide

....................................................................................................................................... 87

8.1

Mirroring PC desktop

.................................................................................................................. 87

8.1.1

Extended Desktop for Windows 10

......................................................................................... 87

8.1.2

Microsoft Windows PC/Laptop with Dongle

.......................................................................... 87

8.1.3

Microsoft Windows PC/Laptop without Dongle

.................................................................... 88

8.1.4

Options for Microsoft Windows PC / Laptop – Extended Screen

........................................ 90

8.1.5

MAC OS PC/Laptop with Dongle

............................................................................................. 93

8.1.6

MAC OS PC/Laptop without Dongle

....................................................................................... 94

8.1.7

Options for Apple MacOS, MacBook – Extended Screen

...................................................... 96

8.2

Transmitting IOS mobile device

................................................................................................. 97

8.2.1

How to use AirPlay?

................................................................................................................... 97

8.3

Transmit Android device wireless

.............................................................................................. 97

8.3.1

“MTC-4500” APK for Android

..................................................................................................... 97

WIFI Recommendation Setting

............................................................................................................. 100

9.1

Check the WIFI config on base unit

......................................................................................... 100

9.2

Check the WIFI RSSI on dongle or Mobiles

............................................................................ 100

10. Problem Shooting

................................................................................................................................. 100

11. Contacting Information

........................................................................................................................ 105

Summary of Contents for MTC-4500

Page 1: ......

Page 2: ...g for MTC 4500 Teleporter show me button Support Airplay for apple device MTC 4000D MTC 4000U and MTC 4000H Support VESA PC resolution auto detecting Can wireless transmit PC s mirror or extended desk...

Page 3: ...ation methods for the Base unit 19 4 2 Wiring Diagram 21 4 3 Power Connection 21 4 4 Video Connection 22 4 5 Audio Connection 22 4 6 LAN connection 24 4 7 Usage of USB device 26 5 Quick to Start 27 5...

Page 4: ...4 6 3 Moderator control 65 6 4 System settings 67 6 4 1 Buttons 67 6 4 2 Date Time 67 6 4 3 Auto standby 69 6 4 4 Language 70 6 4 5 Reset 71 6 4 6 Configuration File 71 6 4 7 Series Port Setting 72 6...

Page 5: ...e 87 8 1 3 Microsoft Windows PC Laptop without Dongle 88 8 1 4 Options for Microsoft Windows PC Laptop Extended Screen 90 8 1 5 MAC OS PC Laptop with Dongle 93 8 1 6 MAC OS PC Laptop without Dongle 94...

Page 6: ...d two Transmitters e g MTC 4000U MTC 4000D MTC 4000H for choices MTC 4500 Set Components A typical MTC 4500 Set includes two Buttons one Base Unit MTC 4500 for Android App and Airplay for IOS Dependin...

Page 7: ...To avoid damage they are not pre mounted The antenna can rotate for a better wireless connection 2 Power adapter International plug inter changeable power adapter of which the plugs includes US Europ...

Page 8: ...8 8 8 8 105 105 105 105 2 Specification...

Page 9: ...9 9 9 9 105 105 105 105...

Page 10: ...e installation chapter gives an overview of the interface of MTC 4500 Overview Hardware Interface MTC 4500B Front Panel MTC 4500B Rear Panel MTC 4000D MTC 4000U MTC 4000H Front panel Software Interfac...

Page 11: ...clicking Download button hide SSID PASS WiFi IP and Lan IP by clicking Info check Security level button and control PC source device when a PC desktop is mirroring to the screen by plugging in the don...

Page 12: ...C Power socket Connect the included power adapter to this socket and connect the plug to an available electrical outlet 9 Antenna fixture points Screw up the included two antennas to these two ports U...

Page 13: ...will reboot after 3 seconds to be default configuration If you do not have a picture press and hold the reset button until the red LED in the top panel will lit to execute the reset All previous setti...

Page 14: ...000 Change admin password admin default Other settings Auto create launcher Disabled Clear history after meeting Always 3 1 4 Dongle Front Panel MTC 4000D MTC 4000U and MTC 4000H are dongles which are...

Page 15: ...n screen When LED indicator is static red 1 it s mirroring your PC desktop on the screen 2 pairing is done You can now unplug the Button from the base unit When LED indicator is blinking Green it indi...

Page 16: ...nt of the PC Lap top s screen on the main screen Touch the button during the meeting will toggle the sharing of the screen 4 LED ring indicator Indicates the status of the button ID Name Description 1...

Page 17: ...oint is enabled WiFi Infrastructure mode Client Mode WiFi connection to router is established icon displays the current signal strength A secure WiFi connection is established or connection to a route...

Page 18: ...clicking on the icon the settings can only be changed by administrator in the webserver console setting menu 10 Download Button Creating upgrading Launcher MTC 4000 exe for Windows MAC to USB stick 1...

Page 19: ...m 4 1 Installation methods for the Base unit Introduction to the installation methods The Base unit can be installed in different ways in a meeting room Table mount Wall mount The articulated antennas...

Page 20: ...ular to the ceiling and parallel to the walls The antennas should be installed far enough at least 50cm 1 6ft from metallic surfaces to avoid unwanted reflections and far enough at least 1m 3 3ft from...

Page 21: ...power adapter 1 Plug the power connector to the power adapter to the power input connector of the Base Unit 2 Choose the appropriate power plug US UK EU or AU to be installed on the power adapter 3 Co...

Page 22: ...o an available electrical outlet and switch the base unit on 3 After started the system show the home page as shown below 4 5 Audio Connection MTC 4500 transmitter can transmit the audio output of the...

Page 23: ...is sent together with the video signal to the display The system is shown as below How to connect separate audio 1 Connect an audio cable with mini jack socket 3 5mm connector into the audio of the B...

Page 24: ...y mirroring desktop to the main screen in order to avoid the repeated audio When click the button to stop sharing local loudspeaker will return to previous status you could adjust the volume on your P...

Page 25: ...rt POE Power over Ethernet it could power up MTC 4500B than using the external power adapter The LAN connection can be used for Network integration of Base Unit in guest or company network Telnet cont...

Page 26: ...ion during a presentation MTC 4500 transmits Video Audio and the USB HID function for mouse control and click function of a touchscreen Connect touch interface of your screen to the USB port on your l...

Page 27: ...d connect to MTC 4500B After Factory reset MTC 4500 starts in standard configuration Wireless Direct Mode Linked Single Network where the base unit creates its own wireless access point to which all t...

Page 28: ...cates base unit is successfully connected to the LAN and get an appointed IP address Note When it shows N A means the MTC 4500B is not connected to the LAN Local Area Network by CAT cable or it failed...

Page 29: ...MTC 4500B MTC 4000U Software Dongle to USB port Type C port MTC 4000H HDMI Dongle to USB port to pair all the transmitters with base unit The home page displays as shown below 2 When plug in transmit...

Page 30: ...gain Note After each changing the SSID WiFi channel in menu all the transmitters must be paired again When you buy additional transmitters or when a transmitter should be assigned to another Base unit...

Page 31: ...ge Select to download the MTC 4500 windows exe for Windows PC Lap top or MTC 4000 macOS app for MacBook Continue with step 4 4 Execute MTC 4000 exe from pc or lap top Till the transmitter shows a stat...

Page 32: ...1 Plug MTC 4000U into USB Type C port to pair with base unit The MTC 4000 exe for windows PC Lap top MTC 4000 macOS exe for MacBook will be auto downloaded into MTC 4000U 2 Plug MTC 4000U into PC Lap...

Page 33: ...33 33 33 33 105 105 105 105 3 It will show Ready to share click to share the desktop to screen Note for second time user MTC 4000U will automatically run to share screen no need to click Launcher...

Page 34: ...rt of MTC 4000H to PC Laptop MacBook USB port for power 3 Till the transmitter LED turn static green and touch to share the screen or click the visual button on bottom right corner of PC Quad view mir...

Page 35: ...onnect your mobile device to one of the displayed WiFi networks 3 Open the MTC 4500 application in your mobile device and you will see the Home Page of MTC 4500 as shown below and click the device lis...

Page 36: ...ing it shows OSD Welcome on the home page For example if we connect it by a HUAWEI PLA AL00 it shows a Welcome HUAWEI PLA AL00 on screen as shown below 6 Now you can mirror your desktop of your mobile...

Page 37: ...37 105 105 105 105 Click Fullscreen to be full screen in the main screen when more than one signal is connected and shared Click the upper right corner icon check the MTC 4500 application version inf...

Page 38: ...tart mirroring through MTC 4500B base unit to the main screen It will show OSD on home screen after connecting successfully 5 4 Preview Window At touch screen or with mouse of Base unit you can click...

Page 39: ...to use makes collaboration in your business more productive and effective documents can be easily written edited captured and shared Whiteboard write all your ideas and share the digital notes with an...

Page 40: ...user is mirroring the Whiteboard Annotation function is closed 5 5 1 Whiteboard Click on the icon to enter the white Whiteboard page You can create free drawings with your finger at touch screen mous...

Page 41: ...changes Erase part of drawings or annotation change diameter by a longer tap Clear the entire drawing writing on the screen Pen allows writing drawing in different colors Draw basic geometric shapes S...

Page 42: ...WMN File options Open WMN file from local storage and continue edit an older project New project Save as WMN on local storage in unit it will be erased after POWER OFF Import from U disk stored proje...

Page 43: ...o back to Home screen actual project can be saved on local storage WMN Close Whiteboard to go back to Home screen Save the current screenshot on local storage PNG Download the drawings to connected us...

Page 44: ...Connect base unit ID Password or LAN IP to laptop to enter WiFi IP browser page to configure settings of base unit The MTC 4000 exe and MTC 4000 Pro exe for windows PC Lap top MTC 4000 macOS app for M...

Page 45: ...into menu to configure A password is required to enter the configuration menu The default password after Reset is admin You can change the password in menu Security setting Note If user has forgotten...

Page 46: ...46 46 46 46 105 105 105 105...

Page 47: ...grated in the organization s network company university school This wizard allows user to create a custom configuration for integration of MTC 4500 into the existing wireless infrastructure in larger...

Page 48: ...vice name for the Base unit We recommend to take a descriptive name if you have more than one MTC 4500 installed The default name is MTC XXXXX Only a z A Z 0 9 _ and space are legal character Click Ne...

Page 49: ...active The dongle is paired directly to it Guest and Staff use the internal WiFi access point of Base unit to present with all their units No Internet access is required The LAN Port of Base unit is n...

Page 50: ...If the WiFi channel is changed no new pairing of the dongle is necessary 2 4 GHz frequency band channels 1 2 3 4 5 6 7 8 9 10 11 5 GHz frequency band no need to choose 5G channel system will choose pr...

Page 51: ...he employees Staff connect to their usual access point of the corporate network without having to change the WiFi This is very useful for organizations which have a wireless Guest network for external...

Page 52: ...rrent network have access to their normal corporate environment as well as Internet access The actual received signal strength from Guest network is shown in Home screen of MTC 4500 Follow the instruc...

Page 53: ...SSID and Staff network SSID WiFi name of guest and staff will be shown on home screen after Submit settings After submitting successfully please re pair dongle with base unit Dongle connects to base...

Page 54: ...connect to base unit for guest Password enter password to connect the base unit to the guest network Select dongle SSID choose the same LAN network which base unit connects to pair the dongle Passwor...

Page 55: ...connect to the secured wireless access point of the company network The Base unit of MTC 4500 is hard wired connected via LAN to the Ethernet of the Company network The Staff users connect to their us...

Page 56: ...105 105 105 105 Click Next step to choose a LAN network which is used for the company staff users and pair the dongle into this network Click Next step to edit or change Guest network SSID and Staff n...

Page 57: ...shown on home screen after Submit settings After submitting successfully please re pair dongle with base unit 6 1 2 Ethernet Configure the Ethernet settings MTC 4500B has 2 LAN ports if the base unit...

Page 58: ...connecting a dongle to PC Laptop or connect a mobile unit to the WiFi of the Base unit and continue to be changeable after 15s after disconnecting the last dongle or disconnect the WiFi of a mobile un...

Page 59: ...i password every 30 minutes 1 hour change WiFi password every 1 hour 2 hours change WiFi password every 2 hours 4 hours change WiFi password every 4 hours 24 hours change WiFi password every 24 hours...

Page 60: ...60 60 60 60 105 105 105 105 1920x1080 50Hz 1920x1080 30Hz Note if the display is only support FULL HD the 4K resolution will not be shown on the list of the below resolution...

Page 61: ...is powered off OFF Display will not automatically turn off when base unit is powered off Base unit auto power on On Base unit will be automatically wake up when display is on Off Default Base unit wi...

Page 62: ...62 62 62 62 105 105 105 105 Volume User can select volume of display from 0 to 100...

Page 63: ...screen quality Click to select the image quality when transmit apple device by AirPlay mode 6 2 4 Screen display ID Show device name and password when mirroring Name ID and WiFi password can be shown...

Page 64: ...en background image When powering MTC 4500 the start screen will be displayed User can change background image of Home screen Select the image jpg bmp png gif with resolution 1920x1080 p from suitable...

Page 65: ...5 105 105 105 105 6 3 Moderator control Add a sub window bar to enable previewing the connected devices Tick the icon it will show the sub window as below once devices are connected to base unit 1 1 1...

Page 66: ...If do not tick the icon the preview window bar will be minimized as below Real time preview If tick the icon the preview window will show real time preview if not tick the preview window will only sho...

Page 67: ...page 6 4 2 Date Time Includes Automatic date time Set date Set time Select time zone Automatic date time Check to use a NTP time server to provide time as system time Set date Click in the input filed...

Page 68: ...68 68 68 68 105 105 105 105...

Page 69: ...gged out or WiFi of a mobile unit was disconnected or there is no operation at the system Time is selectable from Never to 30 minutes In Standby green LED in top of Base unit is flashing and HDMI outp...

Page 70: ...70 70 70 70 105 105 105 105 6 4 4 Language Select an installed display language...

Page 71: ...ctory reset to restore unit 6 4 6 Configuration File Configuration File is a packaged file which contains all the configuration parameter of MTC 4500B which could be downloaded and copied to multiple...

Page 72: ...72 72 72 72 105 105 105 105 6 4 7 Series Port Setting To configure telnet command and RS 232 command...

Page 73: ...ation such like classroom regular meeting room etc Level 2 higher security provides increased security for companies organizations government agencies etc through powerful encryption of audio and vide...

Page 74: ...password or after a RESET is admin You can change the password as you like You can also deactivate the password entry set the appropriate checkmark and Confirm settings 6 5 3 Connection password Two...

Page 75: ...75 105 105 105 105 6 6 Firmware upgrade 6 6 1 Firmware Update To upload local updating files to upgrade base unit 6 6 2 Automatic Upgrading Tick to choose upgrading from OTA via Internet or from loca...

Page 76: ...sable the corresponding box 6 7 2 Clear history after meeting Pictures videos music of mobile units will be stored in memory of Base unit This memory can optionally be erased at the end of a meeting w...

Page 77: ...MTC 4500 An update of the firmware can be useful to take the advantage of new features of MTC 4500 or to fix known issues and bugs MTC 4500 includes two methods of updating Updating by USB stick and w...

Page 78: ...Base unit to be transferred manually to different devices 7 1 Check current firmware information Base unit webserver console menu About device Windows OS Dongle Launcher firmware version can be visual...

Page 79: ...105 MAC OSX Dongle Launcher firmware version can be visual in the MTC 4500 app program icon in MAC OSX status bar by clicking the MTC 4500 icon and select About as shown below Click About to check do...

Page 80: ...it version it shows up MTC 4500 ATTENTION alert message box in the window OS or MAC OSX as below When mismatching occurs please do the following steps to update the firmwares as indicates in the messa...

Page 81: ...it firmware will be corrupted 3 The upgrading progress displays as shown below and the unit will reboot automatically after complete the updating 100 as shown below Note During the update screen can b...

Page 82: ...target version 7 3 Upgrading and Pairing of Dongle 1 Plug the dongle to either of the two USB port of MTC 4500B to be updated It will automatically show up a message to indicate if the installed firmw...

Page 83: ...nit and Dongle the launcher should be written with the actual launcher program for Windows MAC and Apps for mobile units There are 2 methods to update the USB stick launcher including Method 1 Via USB...

Page 84: ...1 8000 3 Click to enter Launcher download webpage Shown as below 4 Choose and click Windows or MAC launcher to download 5 Find the Launcher program in PC and copy to PC desktop Recommend to copy to de...

Page 85: ...ights 7 5 Clean left files of older versions of Launcher program in Lap top There are some old version MTC 4000 files left in the lap top which may influence the performance of the newer MTC 4000 prog...

Page 86: ...elow and click to End Process Tree 5 Check again the task manager to be sure there is no more any MTC 4000 programs still running in the task manager And check again to be sure there is no more any MT...

Page 87: ...ave to copy the Launcher program MTC 4000 first on your Laptop Run this Launcher program For MTC 4000D MTC 4000U When the Launcher program is pre installed one time and already run in the first time w...

Page 88: ...dows PC Laptop without Dongle For first time user you have to copy the Launcher program MTC 4000 for Windows first on your Laptop When the Launcher program is already loaded continue with Step 2 1 Whe...

Page 89: ...rd and click connect the system is ready to share You can also manually connect by entering the name SSID or IP address click icon Enter the corresponding base unit password press OK the system is Rea...

Page 90: ...Windows taskbar to open up the context menu About You can check the software versions of the Base unit the dongle and the launcher program Exit End APP Exiting the App completely If you click the clos...

Page 91: ...displayed on the laptop and the virtually extended screen 2 is displayed on the main screen If the PC has already connected an extended screen 3 the extended screen 2 will always be displayed on the m...

Page 92: ...automatically switches to Extended Mode If you stop the transfer with MTC 4500 Pause Windows remains in Extended Mode until you press Windows key P on the laptop to select the PC screen only mode Remo...

Page 93: ...ve 8 1 5 MAC OS PC Laptop with Dongle At least operation system macOS 10 9 is required For first time user you have to copy the Launcher program MTC 4000 for MAC first on your Laptop for MTC 4000D MTC...

Page 94: ...PC Laptop without Dongle For first time user you have to copy the Launcher program MTC 4000 for Mac first on your Mac When the Launcher program is already loaded continue with Step 2 1 When Launcher p...

Page 95: ...em is Ready to share 5 Click the visual button Ready to share in Mac when window color is static red the screen is mirroring to the main screen 6 Click the visual button again to stop mirroring window...

Page 96: ...letely If you click the close in the menu bar of the app the app in the top menu bar is only minimized and can be recalled again from the top menu bar at any time 8 1 7 Options for Apple MacOS MacBook...

Page 97: ...m the main screen The look of the mouse pointer is every time in all applications like a typical cursor arrow Stream Mode Fluency Priority Default Quality Priority Better quality on video and audio 8...

Page 98: ...your mobile device to one of the displayed WiFi networks 3 The main interface of MTC 4500 is shown as below Click the device list refresh button which is highlighted in red circles as shown below 4 Se...

Page 99: ...ge For example if we connect it by a HUAWEI PLA AL00 it shows a Welcome HUAWEI PLA AL00 on screen as shown below 6 Now you can mirror your desktop of your mobile 7 Click again the button Share Screen...

Page 100: ...z 36 40 44 48 149 153 157 161 9 2 Check the WIFI RSSI on dongle or Mobiles Please use a WIFI analysis software to place it at the same place as the dongle or mobiles to measure the WIFI RSSI Received...

Page 101: ...native resolution of the main screen See chapter 7 Bad wireless connection The connection between the transmitter and the base unit is not stable WiFi problems Interference in the radio channel Overlo...

Page 102: ...rt policy on the lap top Low video performance sharpness audio and video dropouts video stream is jerking The media player is not ideal The video quality also depends on the computing power of the PC...

Page 103: ...on the displays at all The displays are switched off Switch on the display The display cable is not correctly connected Insect the display cable to the display and the Base Unit The Base Unit is in st...

Page 104: ...k on Allow next to Matt Ingels in order to allow this sound flower to install on the Mac Book Run the MTC 4500 app again it ll auto install the sound flower to the MacBook There is no sound via AirPla...

Page 105: ...example from Automatic to 720p Can t work with Android device Operation System Requirement Android 2 3 and later MTC 4500 app Update to the later OS 11 Contacting MTC Technologies For any inquires is...

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