I. Troubleshooting
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Troubleshooting
Fault/Condition
Possible Cause/Solution
1
Steady
Controller running on AC power.
2
Steady
Controller running on battery power.
3
Blinking
Empty battery, replace Batteries or switch to AC power.
4
Blinking
The LED changed from green to red and the
battery symbol is blinking during treatment.
Low battery, replace Batteries or switch to AC power.
5
Blinking
Device turns on, but LED flashes green-red
and this symbol is blinking.
Bad or missing Connection Cord, check Connection Cord between
Handset and Controller.
Bad or missing Aerosol Head, correct then press the On/Off button.
6
Blinking
Device beeps 1x, then beeps high to low with
the LED flashing red and this symbol is
blinking.
No medicine. Add medicine if you have not done so.
Not level or medicine is not touching the Aerosol Head. Gently tap
the Handset, hold the Handset level and press the On/Off button.
7
Blinking
Device beeps low to high 3x, flashes LED
green-red, blinks this symbol on the LCD,
and then turns off.
Have reached 20-minute maximum time and will shut down. If more
than 1 mL of medicine remains, press the On/Off button. After
treatment is complete, clean the Aerosol Head.
8
Steady
Device beeps 1x and LCD shows this
symbol.
Misting and working properly.
9
Steady
Controller has paused and Handset is not misting. To resume
treatment, press the On/Off button.
10 Brief
Functioning properly, eFlow has booted properly.
11 Brief
Device beeps 2x, displays this checkmark
symbol then turns off.
Your treatment is complete.
If more than 1 mL of medicine is remaining, the Handset may have
been tilted. Keep Handset level (± 45°), gently tap Handset and
restart Controller.
