172
The toner does
not adhere to the
paper
• The print media that does not meet
usage specification is used. For
example, the media is damp or too
rough.
• The inside of the printer is dirty.
• Toner cartridge is damaged.
• The parts inside the printer are
damaged.
• Please use printing medium within
the specification scope, and use
manual feed tray for printing in case
of special medium.
• Clean the inside of the printer.
• It is suggested to replace the
original toner cartridge.
Horizontal
stripes
• The toner cartridge is not installed
correctly.
• The toner cartridge may be damaged.
• The parts inside the printer are
damaged.
• Install ink cartridge correctly.
• It is suggested to replace the
original toner cartridge.
Note:
• Failures above can be improved by cleaning or replacing toner cartridge. Please contact
customer services center if the problem can still not be solved.
Summary of Contents for BM5100 Series
Page 150: ...135 6 Open the auto feed tray and wipe the pickup roller gently with dry lint cloth...
Page 163: ...148 2 Gently pull the jammed paper out 3 Install paper tray...
Page 167: ...152 3 Open the fuser door using the handles on both sides 4 Gently pull the jammed paper out...
Page 192: ......