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Problem
Cause and Recommended Action
Reference Pages
Poor picture colour
• Is the dome cover or lens of the camera dirty? If so,
clean them.
8
• Use the special setup menu to adjust picture
quality.
47-48
• Check the white balance setting.
30
Image flicker
• If Super Dynamic
3
is turned on, turn it off.
28-29
Afterimages in
the picture
• Check the DNR setting.
31
Black and white picture
• The camera has an auto black and white switching
mode function. Check the setting of this mode.
31
Frequent switching
between the colour and
the black and white
modes
• Adjust the black and white mode switching level,
and the duration time setting.
31
White specks in the
picture
• Use the PIX OFF function to perform blemish
compensation.
47
Menu does not open.
• Is the camera connected correctly? See the
operating instructions that come with the system
controller you are using.
—
• Are camera communication settings configured
correctly?
12-14
18-20
A circular object
appear in the picture
(when the camera is
pointing straight down)
• This is caused by the shape of the dome cover and
is not a malfunction.
7
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