69
Others
Troubleshooting guide
Item
Problem
Cause/Solutions
±
Magazine, 1D/2D code, RFID problems
1D/2D code
The 1D/2D code for specific
magazine cannot be read by
Inventory.
)
Make sure the 1D/2D code is attached
to the magazine correctly, has no dirt,
and is not coming off.
)
Make sure the content of the 1D/2D
code is correct. (
)
Make sure the magazine is mounted
correctly.
Cannot read 1D/2D code for all
magazines in the unit.
)
Check the log and make sure that the
1D/2D code reader is not broken.
If the bar-code reader has failed, it
needs to be repaired. Please contact
your support service provider. (
)
Turn off and on the unit.
RFID
The RFID for specific magazine
cannot be read by Inventory.
)
Make sure the magazine is mounted
correctly.
Cannot read RFID for all
magazines in the unit.
)
Check the log and make sure that the
RFID reader
/
writer has not failed.
If the RFID reader
/
writer is broken, it
needs to be repaired. Please contact
your support service provider. (
)
Turn off and on the unit.
Inventory
Inventory takes a long time.
Inventory takes approximately
500 seconds per module, otherwise,
approximately 580 seconds per module
when 1D/2D codes are posted and all
RFID can be read.
