Panasonic LB-DH7 Series Operator'S Manual Download

Page: 68 / 92

Others

Troubleshooting guide

Operating problems

Item

Problem

Cause/Solutions

Power supply problems

Cannot turn on the power

LED 5 (POWER) is off.

)

Check DC is output from an external

power supply. Refer to the user
manual for the external power supply.

)

Check if the DC cable which connects

the external power supply and the unit
is broken, or the DC cable is securely
connected between the external power
supply and the unit.
When checking the cable, disconnect
the external power supply.

If the problem persists, please contact
your support service provider. (

83)

When the power is on, LED 5
(POWER) is illuminated, but LED 1
is not illuminated.

Summary of Contents for LB-DH7 Series

Page 1: ...laimers and observe the instructions in that document The DATA ARCHIVER LB DH7 series includes the following modules and units Model Name Product Number Base Module Model Number LB DH70A LB DH70A2G Bottom Module Model Number LB DF81 LB DF81Z2G Extension Module without the Writer Unit Extension Unit Model Number LB XH82 and Control Unit Model Number LB XC82 LB DH82Z2G Extension Module with the Writ...

Page 2: ...Mounting a magazine on a magazine drawer 22 Operations Operation method 24 Web interface operation 25 Access to Web interface 25 Web interface screen 26 Web interface menu system 27 Various Functions 54 RAID functions 54 Encryption of write content 56 Verify mode 56 S M A R T information 57 Initializing and Saving Restoring the configuration settings 57 Email notification 58 SNMP 59 Software updat...

Page 3: ...Countermeasures against static electricity 83 Validated products 83 Contacting your support service provider 83 Handling for disposal 83 Disclaimer 83 Specifications 84 LB DH7 series common 84 Base Module 85 Bottom Module 86 Extension Unit 86 Control Unit 87 Writer Unit 87 Extension Module without the Writer Unit 88 Extension Module with the Writer Unit 88 About copyright 89 Glossary 90 Index 91 ...

Page 4: ...ge and can accommodate up to 76 magazines The Writer Unit has three built in drives that read and write data and two SAS interface ports It can also be connected to the Base Module and Extension Unit The basic system includes six drives three in the Base Module and another three in the Extension Module with the Writer Unit These six drives make up and work as one drive system The DATA ARCHIVER LB ...

Page 5: ...h of 1 000 mm 39 4z that conforms to the EIA standard Obtain a rack that meets the following requirements A standard 19 inch rack that conforms to EIA standards A server rack must have front and rear panel mount frames and square mounting holes A rack that has mounting holes with universal spacing A rack with a mounting hole size of at least 9 3 mm 0 4q A rack with a height of at least 16U Base Mo...

Page 6: ...l Unit Writer Unit Uses a control interface port External power supply Uses the power connector Server Uses a drive interface port and a control interface port Type SFF 8088 Mini SAS Type SFF 8644 Mini SASHD Straight SAS cable 2 5 m 98 4q LB XA25A0G Straight SAS cable 2 5 m 98 4q LB XA25H0G Branch SAS cable 2 5 m 98 4q LB XA25B0G Branch SAS cable 2 5 m 98 4q LB XA25J0G Straight SAS cable 2 0 m 78 ...

Page 7: ...to the unit to prevent problems such as data loss and server shutdown When the unit is forced to turn off the magazine carrier unit will not be stored in the Bottom Module The power button is not present on the drawer side Even if the unit is turned off a part of its circuitry remain on B Power connector Provides a 24 V and 12 V DC power supply Before disconnecting a power cable confirm that LED 5...

Page 8: ...inates in red Normal no illumination LED 5 POWER Power on illuminates in green Power off no illumination G Fan ventilation hole Serves as a hole for air ventilation of the unit during a fan operation The unit is equipped with three fans Care should be taken not to block the hole H Handle Use this to pull out the Writer Unit component from the main unit of the Base Module The Base Module has a Writ...

Page 9: ...e Module by four thumbscrews and one M3 screw To add the Extension Unit to the top of the Base Module remove the top panel from the Base Module and then install it on the uppermost Extension Unit Base Module_Side panel A Ventilation hole Serves for air ventilation of the unit Care should be taken not to block the hole Interface side Interface side Interface side ...

Page 10: ...ce port Serves as a port for a connection to the Base Module via the supplied exclusive use connection cable C Nameplate Describes a model number ratings serial number etc Bottom Module_Bottom panel A Bottom panel The panel is fastened with four screws Remove the panel only during installation work Reattach the panel after the work is complete ...

Page 11: ...Normally magazine drawers are locked To open a magazine drawer unlock it from the Web interface For more information refer to Handling a magazine and magazine drawer 14 Extension Unit _Side panel A Nameplate Describes a model number serial number etc B Ventilation hole Serves as a hole for air ventilation of the unit Care should be taken not to block the hole Interface side Interface side ...

Page 12: ... for a connection to the Base Module via the supplied exclusive use connection cable B Nameplate Describes a model number serial number etc C Handle Use this part to remove the Control Unit from the Extension Unit Do not use this part for any purpose other than the above such as lifting this unit by holding this part ...

Page 13: ...Connects to external servers SAS interface port connector SFF 8644 Mini SASHD E LED Indicates the operating state of the unit The LEDs are numbered from left to right LED 1 FAN LED 2 CHANGER LED 3 DRIVE Running illuminates in green Stopped no illumination LED 4 INFORMATION Always off LED 5 POWER Power on illuminates in green Power off no illumination F Fan ventilation hole Serves as a hole for air...

Page 14: ... stack magazines on each other Near the user label area of the magazine RFID tag is embedded to identify and manage magazines A User label area Area for sticking a user label Align and stick the label in a recessed area B Write disable switch Switch for preventing data from being erased or overwritten by mistake Before loading a magazine into the unit confirm that this write disable switch at the ...

Page 15: ...to thick bars 1 2 75 Inter character gap 12 mil 0 305 mm 0 012z or more Bar length 7 mm 0 28z or more Leading and trailing margins 3 05 mm 0 12z or more Color recommended Black code White background Specifications on 2D codes Standard QR code Model 2 Label size 14 mm 0 55z H k 14 mm 0 55z W or smaller with margins Maximum number of characters 256 characters alphabetic character and number 256 byte...

Page 16: ... label shall be attached beside the write disable switch in the user label area The operation cannot be guaranteed if the content of the 2D code label is character other than alphanumeric and UTF 8 The read contents are send as UTF 8 code to the Web browser For more information about UTF 8 code which can be viewed on the Web browser refer to the operating instructions of your Web browser Advice on...

Page 17: ... a magazine and magazine drawer How the unit identifies a magazine The unit uses an RFID tag for magazine identification and management The unit can scans and uses a 1D 2D code label for magazine identification and management ...

Page 18: ...drawers in total The order of the middle three drawers is exchangeable on each side The numbers L1 L5 and R1 R5 are assigned to the magazine drawers L1 L2 L3 L4 L5 R1 R2 R3 R4 R5 Left top drawer Left middle drawers Left bottom drawer Right top drawer Right middle drawers Right bottom drawer R5 R4 R3 R2 R1 L5 L4 L3 L2 L1 Left cross section view Drawer side Drawer side Right cross section view ...

Page 19: ...Each magazine is assigned with a magazine number consisting of a magazine drawer number and one of the slot numbers 1 to 8 For example the magazine on the upper right of the L1 magazine drawer is L1 4 The bottom magazine drawers 6 and 8 on both sides cannot have magazines attached 1 2 3 4 5 6 7 8 Bottom magazine drawers Magazines cannot be attached ...

Page 20: ... to securely lock it into position After that inventory is executed to acquire the magazine information and the changer unit operates The magazine drawer cannot be unlocked manually 2 Draw the magazine drawer Hold the handle of the magazine drawer and pull it you and while supporting the bottom of the magazine drawer one hand pull it completely out Depending on the system configuration or installa...

Page 21: ...rom the opening of the magazine drawer Do not step on hang from or lean against the magazine drawer or perform any other actions that result in applying too much force on it Do not leave the magazine drawer pulled out Do not touch any mechanical portion other than portions indicated in the instructions of the procedure Failure to observe this instruction may cause the content of the magazine to fa...

Page 22: ...to the guide rails on the side of the chassis of the Base Module or Extension Unit and push it all the way inside until it locks The unit does not work unless the magazine drawer is pushed to the end Make sure that the direction of the magazine drawer is inserted correctly After the magazine drawer has been pushed in inventory is executed to acquire the magazine information and the changer unit op...

Page 23: ...unit from the opening of the magazine drawer Do not place anything other than magazines and magazine drawers in the unit Be careful not to catch your fingers in the magazine drawer Do not slam the magazine drawer shut Note Use a dedicated magazine A magazine drawer with eight magazines weighs approximately 3 kg 6 7 lbs at maximum with six magazines weighs approximately 2 4 kg 5 3 lbs at maximum Mo...

Page 24: ...he unit Drive system control MMC command Changer unit control SMC command Install the application to either the server on which DA control software is installed or another server and connect the application using any of the iSCSI SAS or FC interface The DATA ARCHIVER Manager software optional and storage control application are used to control the changer unit and read it from the magazine or writ...

Page 25: ...ore you can log in again If login fails 10 times you will not be able to log in for 3 minutes Only the first user can log in to the Web interface If the default password has not been changed yet when you log into the Web interface after installing the unit a screen asking you to change the password appears Before using the Web interface change the password Since Enable SSL for Web is disabled in t...

Page 26: ...ontent is displayed in C C Setup item details The content of submenu selected in B is displayed The items display the unit status and configuration or operations D Status information The date System Name System Status Changer Status Drive Status the last error warning and it s code are displayed Selecting More allows you to check the history of errors and warnings The information is updated on a r...

Page 27: ...ew Logs Indicates the log P 38 S M A R T Indicates the information about recommended replacement parts of the unit P 38 Serial Number Indicates the serial number of each module P 39 Drawer Indicates the unlocking locking status of magazine drawers P 39 Configure Allows you to select each item and make various settings P 40 System Sets basic information concerning the unit P 40 Change Password Chan...

Page 28: ...it P 49 Update Software Updates the unit software P 49 Save Log Dump Acquires log concerning the unit P 50 Diagnostic Performs a self diagnosis P 50 Check Disc Condition Checks the status of discs P 51 Replace Magazine This moves the discs inside magazines to spare magazine cases P 52 Service Menu for maintaining the unit or the like This menu cannot be operated because of password protection for ...

Page 29: ...o the unit Release Date Indicates a release date of software incorporated into the unit Location Indicates information concerning the unit installation location Status Indicates the unit status information Ready Normal Not Ready Starting up or performing a self diagnosis Not Usable Not available due to trouble Additional Information Indicates additional information of Status only when Status is se...

Page 30: ...rt A magazine is being moved Drawer Open The indicated magazine drawer is open Initializing The unit is initializing Diagnostics The unit is performing a self diagnostic test Diagnostics Error An error has been detected by the unit s self diagnostic test Unit Power OFF The unit is turning off No additional information is available Drawer Indicates authorization status for unlocking the left and ri...

Page 31: ...drive system only when Status is set to Ready prevented By Host The application prohibits the ejection of the disc from the drive The disc can be ejected if this shows blank Temperature Indicates an internal temperature of the drive system Encrypt Mode Indicates the enable disable setting on writing data encryption When there are no discs or if there is an unformatted disc inserted is displayed Fo...

Page 32: ...s Web interface operation Magazine Address Indicates a magazine address currently mounted in the drive system A L1 5 e g Module name Magazine drawer number R right magazine drawer L left magazine drawer Slot number ...

Page 33: ...cordable 3 6TB The magazine type is that of 3 6 TB Product Date Indicates the date of manufacture of a magazine Loading Count Indicates the number of times of loading into the drive system Barcode Indicates the information 1D 2D code of the magazine Free Sector Indicates the number of free sectors 1 sector 2048 bites This item is not the logical free space indicated by the file system or by an app...

Page 34: ...re also displayed To change the setting make the selection in the following order Configure Network 43 SSL DNS The setting is indicated when DHCP has been set to Off Enable SSL for Web Indicates the SSL setup of the Web interface DNS Primary Indicates the primary DNS address DNS Secondary Indicates the secondary DNS address DNS Tertiary Indicates the tertiary DNS address ...

Page 35: ...ates the gateway address IPv6 Indicates the settings for IPv6 The settings are indicated only when IP Stack has been set to IPv6 or IPv4 6 Stateless Auto Configuration Indicates the setting for stateless auto configuration DHCP Indicates the setting for DHCP Address Link Local Indicates the link local IPv6 address A value generated from the MAC address and other information is indicated Address St...

Page 36: ...re Interface 44 Speed Indicates the connection speed settings The unit is bps SAS Address Indicates the WWID World Wide Identifier Port Indicates an iSCSI port iqn Indicates the node name CHAP Indicates information concerning the CHAP authentication Target Name Indicates the target name The target name is indicated only when CHAP has been set to Target or Target Initiator Initiator Name Indicates ...

Page 37: ...icates the setting for the connection speed The unit is bps WWPN Indicates the port name WWNN Indicates the node name Topology Indicates the topology FC AL Loop ID Indicates the loop ID The loop ID is indicated only when Topology has been set to FC AL ...

Page 38: ...mber Of The Line Input the number of entries per page to display HDD Indicates S M A R T information of the HDD in the server connected to the unit Information is indicated only for HDDs in recommended servers and HDDs in other servers that are of the same type as those in recommended servers Fan Indicates information for the fan Changer Magazine Carrier Indicates information for the Magazine Carr...

Page 39: ...39 Operations Web interface operation Serial Number Monitor Indicates the serial number of each module Drawer Monitor Indicates the unlocking locking status of magazine drawers ...

Page 40: ...l setting is LB DH7 Location Sets the information on the location of the unit A maximum of 64 characters can be input Barcode Scan Mode Specify the read mode for 1D 2D code CODE39 Only Read CODE 39 of 1D code only QR CODE Only Read QR CODE of 2D code only CODE39 QR CODE Both CODE 39 of 1D code and QR CODE of 2D code can be read The read time may be longer for CODE39 QR CODE The initial setting is ...

Page 41: ...hour system for time display The initial setting is 12h Date Format Sets the date display format YYYY MM DD Switches to the year month day format MM DD YYYY Switches to the month day year format DD MM YYYY Switches to the day month year format The initial setting is YYYY MM DD Support Name Sets your support service provider name of the unit A maximum of 64 characters can be input Support Phone Set...

Page 42: ... the unit settings and initializes them to initial ones factory settings Selecting Restore will execute the operation Save Configuration To File Downloads the settings to the unit Selecting Save will execute the operation Restore Configuration From File Uploads the settings from the unit Specifies the file then select Restore to execute the operation ...

Page 43: ...he Web interface enter https IP address 7080 Uncheck disable SSL is not used To access the Web interface enter http IP address 7080 Restart DA control software after completing the setting To restart DA control software execute systemctl stop damain and systemctl start damain on the console screen on the server connected to the unit and then wait until the Status is indicated as Ready This functio...

Page 44: ...cret Target Initiator Performs mutual CHAP authentication The DATA ARCHIVER as a target authenticates the initiator using Target Name and Target Secret and then attempts to connect to the initiator using Initiator Name and Initiator Secret The initial setting is Off Target Name Sets the target name A maximum of 223 characters can be input This item can be input when CHAP has been set to Target or ...

Page 45: ...el The initial setting is RAID 6 When This setting is Locked now is indicated the setting cannot be changed Priority may be given to a value set via an application except the Web interface Reset RAID Setting Resets an RAID level set via an application except the Web interface This is indicated only when a RAID level has been set Selecting Reset will execute the operation Once the RAID level is res...

Page 46: ... is disabled in the initial setting Notify Warnings Selects the use or non use of an email notification at warning occurrence This function is disabled in the initial setting Enable Email Test Sends a test email message to the destination you set 58 This function is disabled in the initial setting To Email Address Inputs an email destination address A maximum of 256 characters can be input SMTP Se...

Page 47: ...is necessary to configure Port UDP if this function is enabled Port UDP Sets a port This item becomes available after Enabled is check marked SNMP is enabled SNMP normally uses Port 161 but if is in use by another application set the desired port Target 1 IP Address Sets the IP address and the SNMP Version of Target 1 2 3 Target 2 IP Address Target 3 IP Address Community Name Sets an SNMP communit...

Page 48: ...hen select Scan to scan the magazines Manage menu Request Unlocks the magazine drawer selected with a check mark Finish After unlocking the magazine drawer and performing the desired work replacing magazines etc close the magazine drawer and then press this button After that a magazine information acquisition process inventory is automatically performed All Reacquires all magazine information Sele...

Page 49: ...rform this operation before starting up the application Reboot Restarts the unit To avoid an impact on the application terminate it prior to this restart operation Current Software Version Indicates the current software version Software File Updates the unit software Select Browse and select a file The message to be displayed varies depending on the language setting of the browser Select the file ...

Page 50: ...61 User Log File Download log files for the user For more information about log files refer to Log functions 62 Service Log File Download the log files for your support service provider Execute if there was an instruction from your support service provider representative Development File Download the dump files your support service provider Execute if there was an instruction from your support ser...

Page 51: ...cute to start the check Normally the check will finish in 30 minutes but depending on the condition of the magazine it may take up to about 2 hours To cancel press Cancel during the check It is possible to open other menu items during the check but since the check is still in progress some items in the Monitor menu may be displayed as When the check is finished the Download Latest and Download All...

Page 52: ...the magazines shown in white cells can be selected Select the spare magazine case to which the discs will be moved and press Select Only the magazine cases shown in light yellow cells can be selected Information about the original magazine and the spare magazine case is displayed at the bottom of the screen Press Execute and then press the OK button on the confirmation popup window to start the re...

Page 53: ...ne to display the screen for selecting the original magazine Open the magazine drawer to remove the case of the original magazine Once the original magazine is replaced and removed its case cannot be reused This menu is intended for the unit maintenance or the like This menu cannot be operated because of password protection for exclusive use by your support service provider Service menu ...

Page 54: ...unit capacity for writing are different depending on the RAID level settings For the maximum transfer rate and capacity for each RAID level refer to Specifications 84 1 The number of writing reading sides in drive systems that cannot perform reading writing due to such reasons as drive failures 4 damaged media inside magazines the lack of space available for management information and access to lo...

Page 55: ...e RAID level for formatting the RAID configuration unit should be reset so that the RAID level can be specified on the unit Select Configure Set RAID Level Reset RAID Setting on the Web interface to execute 45 How to set cancel RAID level Note Do not execute Reset RAID Setting except when it is required If it is executed when it is not needed the RAID level that has been set by the application and...

Page 56: ...ation unit select Monitor Magazine on the Web interface magazine then select Encryption on the screen of the Magazine detailed information 33 To confirm whether the unit has been set as encrypted by the application select Monitor Drive Encrypt Mode on the control panel or the Web interface 31 Verify mode The unit provides verification functions with Auto Verify mode and All Verify mode The verify ...

Page 57: ...s recommended to replace the unit or magazine for which the lifetime is almost at an end as soon as possible S M A R T information is not perfect and the accuracy is not guaranteed Even though S M A R T diagnosed a unit or magazine as normal suddenly it may fail Initializing and Saving Restoring the configuration settings You can save restore or initialize the setting items except for the Change P...

Page 58: ...mail and if necessary set up Notify Errors and Notify Warnings The subject of the email is structured as follows 1 The date format is specified format The time format is 24 hour 2 Multiple lines will be displayed depending on the content The following content is included in the email message E1030 2016 09 01 10 00 00 YMD LB DH7 DATA ARCHIVER Error Warning Code System Name 2 Error Date 1 Product Na...

Page 59: ... is for internal information only such as equipment usage or S M A R T information SNMP trap The unit notifies an SNMP trap to the SNMP manager about the changes in the unit status or when an error occurs or it generates a warning or access to the magazine drawer or Web interface The additional information included in the SNMP trap are the Vendor Name Product Name Serial Number Software Version Sy...

Page 60: ...e vendor To avoid any impact on the application terminate it prior to this software update The duration of updating depends on the content and it may take as long as about 20 minutes Do not turn off the unit until the update is complete After the software updating the unit restarts automatically The Web interface will automatically log out if the software update has been performed ...

Page 61: ...system Diagnostic cannot be executed Check whether a magazine has not been loaded by selecting Monitor Drive Magazine Address If a magazine is loaded in the drive system use the application to eject the magazine To avoid any impact on the application terminate it prior to running the Diagnostic function The duration of Diagnostic depends on the condition and it may take as long as about 5 minutes ...

Page 62: ...t settings the date is displayed in the YYYY MM DD year month day format and the time is displayed in the 24 hour format Device Information General information about the unit For more information refer to the following item on the Web interface Monitor System 29 Configure Support Contact 41 S M A R T Information Various information of S M A R T For more information refer to the following item on t...

Page 63: ...mpty Empty Empty Empty Empty Empty Empty R4 Empty Empty Empty Empty Empty Empty Empty Empty L5 Empty Empty Empty Empty Empty Empty Empty Empty R5 Empty Empty Empty Empty Module A FAN Good Drive Good Changer Good Magazine L1 Good Empty Empty Empty Empty Empty Empty Good R1 Empty Empty Empty Empty Empty Empty Empty Empty L2 Empty Empty Empty Empty Empty Empty Empty Empty R2 Empty Empty Empty Empty E...

Page 64: ...Select the View button to display the Open Drawer screen The magazine drawer containing the magazine specified by the application is displayed in yellow Press the Detail button to open the Eject Request Detail screen which shows the list of magazines in the magazine drawer in a separate window The magazine specified by the application is displayed in yellow Press the Print button to print out the ...

Page 65: ...ine drawers are unlocked one at a time To remove and load magazines stored in more than one magazine drawer select a magazine drawer and press the Request button repeatedly After all the magazines have been removed and loaded press the Finish button Inventory will be executed automatically It is possible to exit the magazine eject mode through the application before pressing the Finish button For ...

Page 66: ...sing another magazine drawer to process inventory Try again later An error or warning other than the above is displayed Changer unit cannot operate due to an error Check the error log and try the solutions 77 Magazine is unlocked but it cannot be withdrawn Turn off and on the unit and try again If you still cannot withdraw the magazine drawer please contact your support service provider 83 Inserti...

Page 67: ...s For example change the USB port on the server or connect the devices directly without placing USB hubs between them Changer operation One of E2010 E2011 E2012 is displayed Changer mechanism failed to operate Turn off and on the unit and try again If the error persists please contact the maintenance service 83 Host interface problems Recognition of the connection BIOS OS does not recognize Check ...

Page 68: ...anual for the external power supply Check if the DC cable which connects the external power supply and the unit is broken or the DC cable is securely connected between the external power supply and the unit When checking the cable disconnect the external power supply If the problem persists please contact your support service provider 83 When the power is on LED 5 POWER is illuminated but LED 1 is...

Page 69: ...oken If the bar code reader has failed it needs to be repaired Please contact your support service provider 83 Turn off and on the unit RFID The RFID for specific magazine cannot be read by Inventory Make sure the magazine is mounted correctly Cannot read RFID for all magazines in the unit Check the log and make sure that the RFID reader writer has not failed If the RFID reader writer is broken it...

Page 70: ... an error has occurred check the error code and try the solutions 77 When the magazine is finalized you cannot write Use another magazine Make sure the magazine s write protection switch is set to write protection off Make sure that the write protection is correctly set in the application Encryption problems Encryption Cannot encrypt An application that supports encryption is required If you have ...

Page 71: ...e Web interface Cannot write to magazine with the RAID level which has been set Cannot format the magazine with the RAID level which has been set on the Web interface The RAID level has been set from an application When the application has a RAID level setting function set it from the application Changed the RAID level of the unit but the RAID level of the formatted magazine does not change The RA...

Page 72: ...ting an update stop controlling the unit through the application and the Web interface Ensure that all of the magazine drawers are closed Close them first and then start an update Cannot update in the Eject Medium Mode screen Warning code W2150 The application sets the magazine eject mode Cannot update from the Web interface Obtain the update file again When upload has failed on the Web browser se...

Page 73: ...he Web browser are Auto or UTF 8 For details of the settings refer to the user manual for the Web browser Layout looks wrong such as all sub menus are displayed Enable JavaScript For details of the settings refer to the user manual for the Web browser Cannot upload download file on the menu below Configure Save Restore Manage Update Software Manage Save Log Dump Check your Web browser settings all...

Page 74: ...ot access the unit from the SNMP manager with SNMP Verify the SNMP settings Community Name and Target 1 IP Address Target 2 IP Address Target 3 IP Address 47 When DHCP is used check if the IP address has not been updated Email notification Does not receive email Warning code W1030 Make sure the SMTP server settings are correct No SMTP warning but does not receive email Make sure the Email destinat...

Page 75: ...response to the error or warning If the problem cannot be solved turn the unit off and then back on and retry the operation If turning off the unit does not take place press and hold the power button for 15 seconds or more to forcibly turn off the unit When the problem cannot be solved even after the above action or the unit must be repaired contact your support service provider 83 Checking the er...

Page 76: ... be displayed depending on the content Email notification When an error or a warning occurs the details of the error or warning will be sent by email according to the email notification settings For more information refer to Email notification 58 SNMP Trap The details of the error or warning will be sent by SNMP trap according to the SNMP settings The additional information of error or warning cod...

Page 77: ... off and on the unit and try again If it still does not operate it needs to be repaired E1040 E1060 Failed to turn on the Extension Module It needs to be repaired E1070 The number of modules could not be found properly due to a malfunction of the circuit board in the Extension Module It needs to be repaired E1080 A self diagnostic test has detected a malfunction in the fan inside the unit It needs...

Page 78: ...restart DA control software to initialize the unit To restart DA control software execute systemctl stop damain and systemctl start damain on the console screen on the server connected to the unit and then wait until the Status is indicated as Ready E3000 An error has been detected in the drive in the drive system or the peripheral circuit of the drive It needs to be repaired E3010 A fault has bee...

Page 79: ...ive Try another magazine If the system detects the same error it needs to be repaired For information on the conditions that cause the error refer to RAID functions 54 E3031 Failed recording due to multiple factors of the drive system and a magazine Recording to the magazine is disabled Check if any problems with the drive system and the magazine have been detected in the log If a problem has been...

Page 80: ...t from the left side of the shelf W1000 1 Communication with the external power supply unit has failed When Enable Power Supply Monitoring 47 is enabled W1001 A fault has been detected in the fan of the unit or the peripheral circuit of the fan It needs to be repaired W1010 The software update has failed Refer Software problems 72 to take proper action W1030 s Email submission to the SMTP server h...

Page 81: ...h the Web interface or the S M A R T information in the log We recommend copying the contents of the magazine to another magazine 38 62 W2020 In spite of a failure the magazine move operation continued normally after a retry If a warning message is displayed again draw the magazine drawer including the magazine in question to check if all magazines have been set correctly W2030 s s An incompatible...

Page 82: ...W3011 When reading RAID the read redundancy is low due to a failure of the drive system or media Check the log records to determine if there is a drive system or magazine defect and if yes take proper action in accordance with the error or warning code corresponding to the defect W3020 A fault has been detected in several of the drives of the drive system The redundancy at RAID writing or RAID rea...

Page 83: ...ling for disposal Dispose of the product when it becomes no longer necessary to avoid the possibility of it falling over Do not leave the product in its installation location Dispose of the product according to the local regulations For more information about the disposal of magazines refer to Advice on the disposal of magazines 16 Disclaimer Panasonic assumes no responsibility for any data loss a...

Page 84: ...hen 12 drives 2 drive systems are mounted Maximum system configuration 46U rack system Base Module 1 unit Bottom Module 1 unit Extension Module with the Writer Unit 5 units Extension Module without the Writer Unit 1 unit Magazine drawers 70 drawers Magazines number 532 magazines Logical Capacity 1915 2 TB Using 3 6 TB magazine unformatted Number of handlers Single Access time 2 Average access time...

Page 85: ...ine drawers 5 magazine drawers for left and right Maximum number of magazines Up to 76 6 or 8 magazines in each magazine drawer Power button Push SW Laser Wave length 405 nm Drive interface SAS Serial Attached SCSI Port 2 Connector SFF 8644 Mini SASHD Control interface Control interface port Port 9 Applications Changer control and magazine drawer open close monitor Dimensions W 447 mm 17 6z 19 inc...

Page 86: ...ncluding the projecting parts Mass Weight Approx 23 kg 51 lbs Power DC i24 V w5 Connector Circular connector JN2 manufactured by JAE Current consumption Operation DC 24 V 0 5 A Part Number None Model Number LB XH82 Number of magazine drawers 5 magazine drawers for left and right Maximum number of magazines Up to 76 6 or 8 magazines in each magazine drawer Dimensions W 447 mm 17 6z 19 inch rack EIA...

Page 87: ...g 9 lbs Part Number None Model Number LB XD73A Number of installed drive system 3 drives Laser Wave length 405 nm Drive interface SAS Serial Attached SCSI Port 2 Connector SFF 8644 Mini SASHD Control interface Control interface port Port 1 Applications Changer control and Magazine drawer open close monitor Exclusive use connection cable supplied Dimensions W 441 mm 17 4z H 254 mm 10 0z D 252 mm 10...

Page 88: ... actual capacity available may become smaller depending on conditions such as when many files have been recorded 2 The numbers indicate average performance and are not guaranteed 3 Magazine transfer time varies depending on the location of a magazine in the unit 4 When saving important data use RAID 5 RAID 6 RAID 0 has no data protection Part Number LB DH82Z2G Configuration Extension Unit LB XH82 ...

Page 89: ...ublic License Version 2 1 LGPL V2 1 and or 5 open source software other than the software licensed under the GPL V2 0 and or LGPL V2 1 The software categorized as 3 5 are distributed in the hope that it will be useful but WITHOUT ANY WARRANTY without even the implied warranty of MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE Please refer to the detailed terms and conditions thereof displayed ...

Page 90: ... acquire all magazine information in a magazine drawer Magazine Magazine is a recording medium containing multiple discs and an RFID tag The Base Module and the Extension Unit LB XH82 can mount up to 76 magazines respectively Magazine drawer The magazine drawer is a drawer style mechanism to contain the magazines The Base Module and the Extension Unit have five magazine drawers on either side One ...

Page 91: ...25 IPv6 25 Magazine 14 Magazine drawer 11 18 MIB 47 59 Password 25 40 57 Power button 7 75 Power connector 7 10 13 QR code 15 RAID 31 45 54 RFID 14 S M A R T 38 57 Self signed certificate 25 Server 6 SMTP 46 SNMP 47 59 Software update 49 60 SSL 25 43 System configuration example 6 User label 15 User label area 14 Warning code 26 75 80 Write disable switch 14 33 1D code 15 33 2D code 15 33 ...

Page 92: ...Panasonic Corporation Kadoma Osaka Japan Panasonic Corporation 2017 DSQP1014ZB X1 F1217SK1068 ...

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