67
Others
Troubleshooting guide
±
Installation problems
Communication between
modules or devices
One of “E1060”, “E1070”, “E2030”,
“E2032”, “E2033”, “E2034” is
displayed, and the Web interface
screen has limited functionality.
The Communication between modules or
devices may not be working properly.
)
Check whether cables are correctly
connected to the unit. Turn off and on
the unit, and try again.
If the error persists, please contact the
maintenance service. (
“E1090” is displayed.
The number of USB hubs connected
between the unit and server exceeds the
maximum limit.
)
Reduce the number of USB hubs that
are connected between the devices.
For example, change the USB port on
the server or connect the devices
directly without placing USB hubs
between them.
Changer operation
One of “E2010”, “E2011”, “E2012”
is displayed.
Changer mechanism failed to operate.
)
Turn off and on the unit, and try again.
If the error persists, please contact the
maintenance service. (
±
Host interface problems
Recognition of the
connection
BIOS/OS does not recognize.
)
Check the connecting cable and
connection status.
Recognize only a drive system.
)
Make sure the host interface adaptor
and the server supports multiple LUN,
or multiple LUN are enabled.
Magazine cannot be replaced.
Cannot communicate with the host
server after changing the ID, IP
address, etc.
)
Check the network settings of the
server connected to the unit and if they
are correct, restart the server.
Item
Problem
Cause/Solutions
