Panasonic KX-TVS120, Installation Manual

Page: 357 / 436

MESSAGE MANAGER'S GUIDE
Installation Manual 357
D6 RECORDING MESSAGES
The Message Manager is responsible for recording various system messages (specifically:
menus, voice labels, user prompts, and system caller names). He is responsible for maintaining
the following:
• Company Greetings—Up to 32 company greetings for business/non-business and Lunch/
Break hours as well as holidays can be selected, recorded, or deleted as necessary.
• Company Name
• The Department Dialing Menu (maximum length: 6 min)—A caller can access departments
with the touch of one key. Nine Department Dialing selections (1 to 9) can be recorded.
• The Custom Service Menus (maximum length: 6 min each)—Up to 100 custom service
menus can be recorded. These menus guide callers to the services they require without the
need for a human operator. This is the most useful and powerful feature of your Panasonic
Voice Processing System. For example, the Message Manager can record menus in a wide
variety of foreign languages.
• * The Voice Labels (maximum length: 6 min each)—Up to 20 System Group Distribution
Lists can be created by the System Administrator. Each list can have a voice label.
• The User Prompts (maximum length: 6 min each)—There are 3 kinds of voice mail prompts:
(1) System Prompts, (2) User 1 Prompts, and (3) User 2 Prompts. Generally, the System
Prompts should be left alone; they are recorded at the factory in English. However, the
Message Manager can record User 1 Prompts and User 2 Prompts in any language he
wishes.
• The Multilingual Selection Menu (maximum length: 6 min)—With this menu, callers can
select the language they prefer to hear all prompts (mentioned in the previous paragraph,
"The User Prompts"). For example, the Message Manager can record a menu like this:
For English, press (7).
For French, press (8).
For Chinese, press (9).
• * The System Caller Names (maximum length: 4 s each)—Up to 120 Caller ID numbers can
be registered by the System Administrator. The Message Manager is responsible for
recording a name for each Caller ID number.
* While the System Administrator programs via a personal computer, the Message Manager
cannot record the Voice Labels and System Caller Names. The VPS plays
"Sorry, this
function is not available".