5.3 Assigning Your
Covering Extension
A Covering Extension is an extension that
receives your calls instead of you. Your calls
can be transferred to your Covering
Extension in 2 ways:
•
By the Incomplete Call Handling
Feature:
When the Incomplete Call Handling
feature handles the call (i.e., if you do
not answer, if you are on another call, or
if you have set Call Blocking), it will be
transferred to your Covering Extension
if you have set Incomplete Call Handling
to "Transfer to Covering Extension" (see
5.2 Incomplete Call Handling).
•
By pressing the specified dialling key
(0, 3-9):
If the caller presses the key assigned for
"Transfer to the Specified Extension"
during your greeting message or while
recording a message for you, the call will
be transferred to your Covering
Extension.
Note
•
You can change the dialling key that
transfers your callers to your
Covering Extension. If you assign
the "Transfer to Operator" option in
your Personal Custom Service to a
dialling key, callers who press that
dialling key will be transferred to your
Covering Extension (see
5.18 Personal Custom Service).
•
If you do not assign your Covering
Extension, callers will be transferred
to the operator instead.
1.
Log in to your mailbox.
•
See 2.1 Logging in to Your Mailbox
if necessary.
2.
4
2
3.
Enter the desired extension number.
•
If you have already assigned your
Covering Extension and want to
assign a different extension, press
[1] before entering the desired
extension number.
4.
2
to accept.
5.
Go on-hook.
Note
•
Once you assign a Covering
Extension, remember to tell callers
in your greeting message that they
can press the button you have
assigned for transferring to your
Covering Extension. For example,
"To speak with my assistant, press
0".
Document Version 3.0 2010/07
Subscriber’s Manual
31
5.3 Assigning Your Covering Extension
