Useful Information
58
Making/answering calls, Intercom
Problem
Cause & solution
Static is heard, sound
cuts in and out.
Interference from other
electrical units.
L
Move the handset and the base unit away from other
electrical appliances.
L
Move closer to the base unit.
L
Raise the base unit antennas.
L
Turn on the clarity booster feature (page 21).
L
If your unit is connected to a telephone line with xDSL
service, we recommend connecting a noise filter
between the base unit and the telephone line jack.
Contact your xDSL provider for details.
The handset does not
ring.
L
The ringer volume is turned off. Adjust it (page 36).
I cannot make a call.
L
The dialing mode may be set incorrectly. Set the dial
mode (page 39) to match the type of telephone service
you have (tone or pulse).
L
If the base unit (including answering system) or the
other handset is in use, you may not be able to make a
call. Try again later.
L
While listening to messages using the handset, you
cannot make a call. Exit by pressing
{
OFF
}
.
I cannot redial by
pressing
{
REDIAL
}
.
L
If the last number dialed was more than 48 digits long,
the number will not be redialed correctly.
L
If you press
{
REDIAL
}
after you have started dialing,
this button functions as the
{
PAUSE
}
button. To redial,
do not dial any numbers before pressing
{
REDIAL
}
.
I cannot join an outside
call.
L
You cannot join the call if the other handset is using
voice changer. To join the call, have that handset cancel
the voice changer.
I tried to use voice
changer during a call, but
{
(VX)
}
is not shown on
the display.
L
You cannot use the voice changer when you are on a
conference call.
I cannot have a
conversation using the
headset.
L
Make sure that an optional headset is connected
properly (page 55).
L
If “
SP-phone
” is displayed on the handset, press
{C}
to switch to the headset.
I cannot make long
distance calls.
L
Make sure that you have long distance service.
I cannot page the
handset or base unit.
L
The called handset is too far from the base unit.
L
The called unit is in use. Try again later.
TG5438C_5439C(e-e).book Page 58 Saturday, November 6, 2004 11:17 AM
